| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Mar 6, 2019 | Kokua Line: Renew expired Hawaii driver’s license within a year to avoid tests | Question: My wife’s driver’s license expires next week. There were no appointments for this month, so we tried to walk in. After standing in line for three hours, we had to leave without seeing anyone because at her age she couldn’t stand i... |
| Jan 29, 2019 | Kokua Line: Online option for gold star doesn’t apply to state IDs | Question: Can I get a state ID duplicate online, with the gold star?
Answer: No, the online process doesn’t apply to state IDs. “The city’s online duplicate system is designed for Hawaii driver’s license and instruction permit transactions.... |
| Dec 19, 2018 | Kokua Line: Proof of Hawaii residency needed for gold-star license | COURTESY STATE OF HAWAII
A REAL ID-compliant Hawaii driver’s license with a “star in a gold circle” marking.
Question: Glad to hear the gold star can be added online (bit.ly/2BqkmLt). How do we know whether our records are on file so we can... |
| Dec 18, 2018 | Kokua Line: Upgrade to gold-star license online if Real ID records are on file | COURTESY STATE OF HAWAII
A REAL ID-compliant Hawaii driver’s license with a “star in a gold circle” marking.
Question: My current Hawaii driver’s license doesn’t expire until 2022. If I apply for a duplicate license, will it have the requir... |
| Oct 15, 2018 | Kokua Line: Get paperwork together for second shot at shredding | Question: Auwe! You didn’t give us enough notice of the free shredding. I need a few days to get my paperwork together and time to arrange a ride since I don’t drive anymore. When is the next one?
Answer: This Saturday (Oct. 20) from 9 a.m.... |
| Oct 12, 2018 | Kokua Line: Renew U.S. passport early to ensure entry overseas | Question: How long before your passport expires can it be renewed?
Answer: There’s no set date, but nine months ahead of time makes sense, according to information posted by the U.S. State Department’s Bureau of Consular Affairs, which issu... |
| Sep 21, 2018 | Letter: Driver’s license woes should not happen | CRAIG T. KOJIMA / [email protected]
Kapalama Hale DMV.
I am one of those caught up in the incredible inefficiency of the city’s driver’s license renewal process. I blame our elected officials for ignoring the system’s outdated prac... |
| Sep 18, 2018 | Kokua Line: City explains how to cancel license or ID appointment | Mahalo for supporting Honolulu Star-Advertiser. Enjoy this free story!
COURTESY KAUAI DMV LIHU‘E
The County of Kaua‘i Department of Motor Vehicles.
Question: I recently took my 95-year-old mother to get her state ID several days before her ... |
| Sep 17, 2018 | Kokua Line: Spike in driver’s license renewals peaks in October, city says | STAR-ADVERTISER FILE
The five driver’s licensing centers, like this one in Kapolei, have more staff devoted to driver’s license and state ID services, while satellite city halls handle a variety of tasks.
Question: Regarding the 2018 spike ... |
| Sep 10, 2018 | Kokua Line: Different regulations apply to state ID, driver’s license | STATE DEPARTMENT OF TRANSPORTATION
A sample of image of how the new REAL ID-compliant Hawaii driver’s license looks.
Question: A lot of time people will ask about driver’s licenses and you will answer and also refer them to the city’s websi... |
| Sep 5, 2018 | Kokua Line: License still valid after ‘gold star’ date | COURTESY STATE OF HAWAII
You are not required to add the gold star to your Hawaii driver’s license before it expires, but some people are choosing to do so because they also use the state-issued credential for federal purposes. REAL ID comp... |
| Sep 3, 2018 | Kokua Line: Middle name or initial OK on driver’s license records | CRAIG T. KOJIMA / [email protected]
Kapalama Hale DMV.
Question: My driver’s license expires on Dec. 19, 2020. Could I renew it before it expires and also get the “gold star” applied to it?
Answer: Yes. Hawaii driver’s license hold... |
| Aug 24, 2018 | License renewal canceled? Reset appointment on own | Question: What happens to those of us with reservations for driver’s license renewal whose appointments have been canceled by the city because of the hurricane? Will we be given priority in rescheduling? September is already booked!
Answer:... |
| Aug 16, 2018 | Missing licenses, ID cards returned as ‘undeliverable’ | Question: Help! I renewed my license over two months ago but the permanent one didn’t come in the mail as they said it would. …
Q: I filed an application to renew my license on June 22 … I was issued a temporary license to be used until Aug... |
| Aug 5, 2018 | City doing more to help ease backlog | CRAIG T. KOJIMA / [email protected]
People at the Hawaii Kai Satellite City Hall wait to renew their driver’s license. One person in line holds an appointment note handed out by a clerk.
In response to Harold Loomis (“No excuse for... |
| Jul 26, 2018 | Waianae Driver Licensing Center to offer Saturday hours | FILE PHOTO
The driver license center in Waianae is one of the five that will be open on Saturday.
The city announced today that the Waianae Driver Licensing Center will now be open from 8 a.m. to noon Saturdays, starting this Saturday.
The ... |
| Jul 20, 2018 | State doesn’t bill patients who decline an ambulance | Question: Who pays for EMS when they respond to a 911 call? Is the patient/recipient billed for services, even if they are not the caller and if such services are refused?
Answer: “The patient/ recipient is only billed if they are transport... |
| Oct 11, 2017 | Kapalama center to open Saturdays for driver’s license renewals | CRAIG T. KOJIMA / 2011
Kapalama Hale will extend its hours to accommodate an influx of driver’s license renewals. People stand in line at a DMV office on Dillingham Boulevard.
The main driver’s license center at Kapalama Hale will start ope... |
| Kokua Line: State IDs can now be renewed at 4 Oahu satellite city halls | Question: Auwe! It’s humbug to go to the DMV to renew the state ID. Why can’t we go to the satellite city hall like with the driver’s license?
Answer: Good news! You and many other Oahu readers who have submitted similar complaints over the... |
| Some satellite city halls, driver’s licensing centers to open Saturday after outage | STAR-ADVERTISER
The scene outside the Kapalama Hale Satellite City Hall in June 2017. The city is opening certain driver’s licensing centers and satellite city halls this Saturday in an effort to assist those affected by Monday’s network sy... |
| Waianae DMV adds Saturday hours | Starting this week, the Waianae Driver Licensing Center will be open 8 a.m. to noon Saturdays.
It joins the driver licensing centers in Kapolei, Koolau, Kapalama and Wahiawa, which are also open from 8 a.m. to noon Saturdays.
The extended h... |
| Sewer overflow sends 5,000 gallons into Pearl Harbor | A sewer overflow in Waipahu on Thursday morning sent more than 5,000 gallons of raw sewage into Pearl Harbor.
The city Department of Environmental Services received a call at 10 a.m. Thursday reporting a blockage from a grease-clogged pipe ... |
| Kokua Line: Oahu’s online order to add gold star applies to driver’s license, not state ID | Question: The city website talks about the “gold star” REAL ID driver license and state ID. It says that the gold star “is now just a click away for Oahu residents who can apply for an exact replacement of a driver license or state ID from ... |