Linc is an award-winning CX Automation platform delivering pre-built world-class customer experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging, WhatsApp, and Voice connected platforms and throughout the entire customer journey from pre-purchase to post-purchase. Today, Linc has served billions of dollars of purchases across channels of shoppers' choice, reducing customer service costs, turning each service moment into revenue, and engagement opportunities.
Linc's platform empowers leading brands like Kimberly Clark, Carter's | Oshkosh, Levi's, Vineyard Vines, Thrive Market, and many more to deliver anywhere-engagement and real-time services.
Location: United States, California, Sunnyvale
Investors 4
| Date | Name | Website |
| - | Plug and P... | plugandpla... |
| - | SAP.iO Fou... | sap.io |
| - | Morningsid... | morningsid... |
| - | StartX | startx.com |
Mentions in press and media 6
| Date | Title | Description | Source |
| 16.09.2021 | Linc Premier CX Automation Solution Now Fully Integrated Wit... | Linc helps Gladly’s leading enterprise retailers and disruptor brands resolve complex eCommerce use ... | aithority.... |
| 22.10.2020 | Six Ways Retailers Can Scale Their Business For The Holiday ... | Fang Cheng is the CEO of Linc Global, a customer experience automation platform delivering automated... | forbes.com... |
| 21.08.2018 | For Lyft and TechStyle, AI customer acquisition requires bre... | Gaining and retaining customers requires a multidisciplinary approach to keeping on top of what they... | venturebea... |
| 21.08.2018 | For Lyft and TechStyle, AI customer acquisition requires bre... | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an... | venturebea... |
| 01.08.2017 | As AI Becomes Market Standard, Customer Service Gets a Face-... | As consumer spending increasingly shifts to mobile, retailers are being charged to finally embrace n... | wwd.com/bu... |
| - | As AI Becomes Market Standard, Customer Service Gets a Face-... | As consumer spending increasingly shifts to mobile, retailers are being charged to finally embrace n... | wwd.com/bu... |