Language I/O provides software that uses a unique combination of human and machine translation to automate the translation of customer support content such as FAQs, emails and chat within CRMs such as Oracle, Salesforce and Zendesk. Language I/O's products make monolingual customer support teams multilingual so every customer support team can talk to their customers in any language, over any channel. Language I/O's omnichannel support solution reduces customer support costs while easing frustrations for agents and customers, paving the way for a seamless and high-quality customer experience.
Our product suite, Language I/O Help, Language I/O Response and Language I/O Chat fit right into Oracle Service Cloud and Salesforce Service Cloud, easily automating the translation process of FAQ content, support emails, their responses and chat. We use an intelligent combination of human and machine translation.
Language I/O empowers customer support agents by enabling them to interact with and assist customers all over the world. It gives comfort to managers and directors, knowing timelines will be met and budgets not busted. It also allows global customers to receive up-to-date information as quickly as customers in a company's home country.
Visit our website, www.languageio.com, for more information about implementing multilingual customer support in your support organization. A pilot program is available!
For technical support, call: 307-432-4053
To request a demo or more product information, call: (978) 594-0175
You can follow us on social media:
Twitter: @LanguageIO
Facebook: https://www.facebook.com/languageio
Vimeo: http://vimeo.com/languageiollc
SlideShare: http://www.slideshare.net/LanguageIO
Our product suite, Language I/O Help, Language I/O Response and Language I/O Chat fit right into Oracle Service Cloud and Salesforce Service Cloud, easily automating the translation process of FAQ content, support emails, their responses and chat. We use an intelligent combination of human and machine translation.
Language I/O empowers customer support agents by enabling them to interact with and assist customers all over the world. It gives comfort to managers and directors, knowing timelines will be met and budgets not busted. It also allows global customers to receive up-to-date information as quickly as customers in a company's home country.
Visit our website, www.languageio.com, for more information about implementing multilingual customer support in your support organization. A pilot program is available!
For technical support, call: 307-432-4053
To request a demo or more product information, call: (978) 594-0175
You can follow us on social media:
Twitter: @LanguageIO
Facebook: https://www.facebook.com/languageio
Vimeo: http://vimeo.com/languageiollc
SlideShare: http://www.slideshare.net/LanguageIO
Location: United States, Kansas
Employees: 11-50
Total raised: $24.5M
Founded date: 2011
Investors 3
| Date | Name | Website |
| - | Breakthrou... | breakthrou... |
| - | Caruso Ven... | carusovent... |
| 25.11.2021 | Omega Vent... | omegavp.co... |
Funding Rounds 4
| Date | Series | Amount | Investors |
| 25.07.2024 | - | $5M | Gutbrain V... |
| 05.08.2023 | - | $8M | - |
| 11.01.2022 | Series A | $6.5M | - |
| 23.03.2021 | Series A | $5M | - |
Mentions in press and media 36
| Date | Title | Description |
| 26.07.2024 | Language I/O Secures $5 Million Investment: A Leap into Multilingual AI Support** ** | ** In a world where communication knows no borders, Language I/O (LIO) is making waves. The company recently announced a $5 million investment led by Gutbrain Ventures, a Boston-based venture capital firm. This funding is not just a financi... |
| 25.07.2024 | Language I/O Announces $5M Investment Led by Gutbrain Ventures | Language I/O (LIO), a leader in AI-powered, multilingual customer support technology, announced a $5M fundraise led by Gutbrain Ventures, a Venture Capital firm based in Boston, MA. The fundraise included participation from several new vent... |
| 24.07.2024 | Language I/O Announces $5 Million Investment Led by Gutbrain Ventures | This investment coincides with increased demand for AI-powered multilingual customer support and Language I/O’s go-to-market success. Language I/O (LIO), a leader in AI-powered, multilingual customer support technology, announced a $5M fund... |
| 11.04.2024 | Wyoming Innovator and Language I/O CEO, Heather Shoemaker, Named to Inc.’s 2024 Female Founders List | Cheyenne, Wyoming – Cheyenne-based Language I/O founder and CEO, Heather Shoemaker, was recently recognized in Inc. Magazine’s seventh annual Female Founders list, an esteemed accolade honoring 250 women whose innovations and ideas are maki... |
| 25.01.2024 | The coming AI revolution: How leaders will harness its power in 2024 | 2023 represented a breakthrough year for generative AI, which gained immense popularity for enhancing productivity through instant content creation based on user inputs. However, in 2024, organizations must shift from marveling at generativ... |
| 20.12.2023 | Language I/O Names Sheridan Orr Chief Marketing Officer Amid Rapid Growth | Jessel Renolayan, Tech Times 20 December 2023, 08:12 pm Related Article Empeon Partners with Tapcheck to Empower Employees with On-Demand Pay New Pearson Research Shows Generative AI Will Have Greater Impact on White Collar Jobs Than Blue C... |
| 10.11.2023 | Why ChatGPT won't solve your real-time translation needs | New technologies debut almost every day. This constant barrage of novel tools creates a perpetual cycle of overshadowing -- someone is always introducing a new technology that eclipses the previous innovation, and then something even newer ... |
| 05.08.2023 | Wyoming-based software startup Language I/O announces USD 8M Series A1 funding | The investment director for TDK Ventures and a board observer for Divirod, Tina Tosukhowong, offered her thoughts on the potential effects of Divirod’s technology. Every year, millions of businesses are impacted by flood and other water-rel... |
| 05.08.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 5th August 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 04.08.2023 | AI-based Translation Services Startup Language I/O Snags $8Million in Series A1 Funding | Wyoming Business Council’s WYVC Funds leads round with first investment to grow state’s tech ecosystem Language I/O (LIO), a leader in real-time, business-accurate translation technology, announced its $8M Series A1 funding round led by Joi... |
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