Language I/O provides software that uses a unique combination of human and machine translation to automate the translation of customer support content such as FAQs, emails and chat within CRMs such as Oracle, Salesforce and Zendesk. Language I/O's products make monolingual customer support teams multilingual so every customer support team can talk to their customers in any language, over any channel. Language I/O's omnichannel support solution reduces customer support costs while easing frustrations for agents and customers, paving the way for a seamless and high-quality customer experience.
Our product suite, Language I/O Help, Language I/O Response and Language I/O Chat fit right into Oracle Service Cloud and Salesforce Service Cloud, easily automating the translation process of FAQ content, support emails, their responses and chat. We use an intelligent combination of human and machine translation.
Language I/O empowers customer support agents by enabling them to interact with and assist customers all over the world. It gives comfort to managers and directors, knowing timelines will be met and budgets not busted. It also allows global customers to receive up-to-date information as quickly as customers in a company's home country.
Visit our website, www.languageio.com, for more information about implementing multilingual customer support in your support organization. A pilot program is available!
For technical support, call: 307-432-4053
To request a demo or more product information, call: (978) 594-0175
You can follow us on social media:
Twitter: @LanguageIO
Facebook: https://www.facebook.com/languageio
Vimeo: http://vimeo.com/languageiollc
SlideShare: http://www.slideshare.net/LanguageIO
Location: United States, Kansas
Employees: 11-50
Total raised: $19.5M
Founded date: 2011
Investors 3
Date | Name | Website |
- | Breakthrou... | breakthrou... |
- | Caruso Ven... | carusovent... |
25.11.2021 | Omega Vent... | omegavp.co... |
Funding Rounds 3
Date | Series | Amount | Investors |
05.08.2023 | - | $8M | - |
11.01.2022 | Series A | $6.5M | - |
23.03.2021 | Series A | $5M | - |
Mentions in press and media 32
Date | Title | Description | Source |
11.04.2024 | Wyoming Innovator and Language I/O CEO, Heather Shoemaker, N... | Cheyenne, Wyoming – Cheyenne-based Language I/O founder and CEO, Heather Shoemaker, was recently rec... | einpresswi... |
25.01.2024 | The coming AI revolution: How leaders will harness its power... | 2023 represented a breakthrough year for generative AI, which gained immense popularity for enhancin... | betanews.c... |
20.12.2023 | Language I/O Names Sheridan Orr Chief Marketing Officer Amid... | Jessel Renolayan, Tech Times 20 December 2023, 08:12 pm Related Article Empeon Partners with Tapchec... | techtimes.... |
10.11.2023 | Why ChatGPT won't solve your real-time translation needs | New technologies debut almost every day. This constant barrage of novel tools creates a perpetual cy... | betanews.c... |
05.08.2023 | Wyoming-based software startup Language I/O announces USD 8M... | The investment director for TDK Ventures and a board observer for Divirod, Tina Tosukhowong, offered... | vcbay.news... |
05.08.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Auto... | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates wi... | aithority.... |
04.08.2023 | AI-based Translation Services Startup Language I/O Snags $8M... | Wyoming Business Council’s WYVC Funds leads round with first investment to grow state’s tech ecosyst... | aithority.... |
03.08.2023 | Language I/O Announces $8M Series A1 Round | CHEYENNE, WY, Language I/O, a leader in real-time, business-accurate translation technology, today... | vcnewsdail... |
03.08.2023 | Wyoming Business Council Announces First Wyoming Venture Cap... | Cheyenne, Wyo – The Wyoming Business Council (WBC) is excited to announce its first direct equity in... | einpresswi... |
03.08.2023 | Language I/O Raises $8M in Series A1 Funding | Language I/O, a Cheyenne, Wyo.-based leader in real-time, business-accurate translation technology, ... | finsmes.co... |
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