| Date | Title | Description |
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| Oct 7, 2025 | KUBRA Launches KUBRA HQ™ | Today, KUBRA, a trusted leader in customer experience management solutions for utilities, insurance, and government agencies, announced the launch of KUBRA HQ™, a transformative AI-powered, cloud-native platform designed to outpace industry... |
| Jun 18, 2024 | KUBRA Launches Advanced Analytics to Transform Utilities Data Insights | KUBRA, a leading provider of customer experience management solutions, is excited to announce the launch of its innovative business intelligence tool, KUBRA BizInsights™. Designed for the utility industry, BizInsights is poised to transform... |
| Aug 8, 2023 | KUBRA Recognized as One of Arizona’s Most Admired Companies | KUBRA "This award is a testament to our culture that values innovation, fosters teamwork, and relentlessly pursues unmatched customer satisfaction."- Rick Watkin, President and CEO, KUBRA
TEMPE, Ariz. (PRWEB) August 08, 2023
KUBRA... |
| Jul 25, 2023 | New KUBRA Billing and Payment Research Reveals Digital Dominance Is on the Rise | KUBRA logo "Our research found that utility companies that show a commitment to meeting customer needs through innovative payment solutions can improve customer experience, trust, and satisfaction." - Shaun Jackson, Senior Vice Pr... |
| Jun 6, 2023 | KUBRA Makes 2023 List of Best Workplaces™ in Technology for Fourth Straight Year | "As a technology company, receiving this recognition reinforces that we’re succeeding in our goal to be a leader in our field in creating and sustaining an outstanding workplace culture." - Rick Watkin, President and CEO, KUBRA
TE... |
| May 24, 2023 | KUBRA Named One of Arizona’s Best Companies for Mental Health | “We’re committed to reducing the stigma around mental health by creating an inclusive environment where our people feel supported in managing their mental health and providing tools and programs to encourage mental wellness in our workplace... |
| Apr 27, 2023 | KUBRA Shares Innovative Customer Experience (CX) Solutions at CS Week 47 Conference | “Sharing updates about KUBRA solutions and listening in on panel discussions and innovation sessions allows us to zero in on what’s working in the industry and where improvements can be made to better deliver exceptional customer experience... |
| Feb 14, 2023 | Rick Watkin, President and CEO of KUBRA, Accepted Into Forbes Technology Council | “I’m excited and honored to be joining this valuable community of thought leaders." - Rick Watkin, President and CEO, KUBRA
TEMPE, Ariz. (PRWEB) February 14, 2023
Rick Watkin, President and CEO of KUBRA, a leading provider of customer ... |
| Jan 17, 2023 | KUBRA iDoxs Suite® Digital Payments Solution Now Available on SAP® Store | “There’s been a rapid growth in digital payment usage and a rise in demand for real-time payments, especially since the pandemic.” - Rick Watkin, President and CEO, KUBRA
TEMPE, Ariz. (PRWEB) January 17, 2023
KUBRA Data Transfer Ltd. (“KUBR... |
| Jan 10, 2023 | Rite Aid™ Joins Long List of Retailers Within KUBRA Retail Cash Payments Network | “Our goal is to bring the most convenient and accessible bill payment option to cash-preferred customers that we can. Adding Rite Aid to our payment network brings us another step closer to achieving this goal.” - Rick Watkin, President and... |
| Dec 8, 2022 | KUBRA Congratulates Its Clients for Topping Prestigious J.D. Power Rankings | “It has been challenging for utilities to keep customer satisfaction high amidst rising natural gas prices, but our clients found innovative ways to do just that.” - Rick Watkin, President and CEO, KUBRA
TEMPE, Ariz. (PRWEB) December 08, 20... |
| Dec 8, 2022 | KUBRA Congratulates Its Clients for Topping Prestigious J.D. Power Rankings | Annual J.D. Power Gas Utility Residential Customer Satisfaction Study ranks KUBRA clients as customer satisfaction leaders.
TEMPE, Ariz., Dec. 8, 2022 /PRNewswire-PRWeb/ -- KUBRA, a leading provider of customer experience management solutio... |
| Nov 15, 2022 | New KUBRA Research Finds Customer Experience Is Top Factor When Choosing an Insurance Provider | A meager 18% of insureds rated their online experience with insurance agencies as “Excellent,” showing many opportunities for improvement.
TEMPE, Ariz. (PRWEB) November 15, 2022
KUBRA, a leading provider of customer experience management so... |
| Oct 3, 2022 | KUBRA Announces PayPal Is Top Sponsor of iConnect 2022! | "We couldn’t be more grateful for our close relationship with PayPal. This important collaboration allows KUBRA customers to make safe and secure bill payments using PayPal via any web browser or smartphone." - Mark Visic, SVP, Bu... |
| Sep 22, 2022 | KUBRA Adds PayPal to Digital Payment Options, Expanding Customer Choice | “The addition of PayPal and Venmo to our platform illustrates our continued devotion to providing customers with a frictionless way to pay their bills across KUBRA supported channels.”
TEMPE, Ariz. (PRWEB) September 22, 2022
KUBRA, a leadin... |
| Aug 30, 2022 | New KUBRA Research Reveals Seven in 10 Consumers Use Digital Wallets | “Digital wallets are paving the way for the future of payments, and billers need to understand the importance of offering them to their customers if they want to continue to meet customer expectations.” - Shaun Jackson, Senior Vice Presiden... |
| Mar 24, 2022 | KUBRA Appoints Randy Langley as New Chief Revenue Officer | “We’re thrilled to welcome Randy to KUBRA and to see him lead an incredibly impressive Sales Team. His vast experience opening new markets is a tremendous asset as we continue our expansion into different sectors" - Rick Watkin, Presid... |
| Feb 3, 2022 | KUBRA Attains FSC Chain of Custody Certification for Another Five Years | We see the potential for a sustainable world and recognize that we have a role to play in achieving that goal - Rick Watkin, President and CEO, KUBRA
TEMPE, Ariz. (PRWEB) February 03, 2022
KUBRA, a leading provider of customer experience ma... |
| Jan 18, 2022 | KUBRA Named One of Arizona’s 100 Best Companies of 2022 | "We believe strongly in empowering our employees to make decisions and creating space for creative and innovative thinking so they are able to do their best work and contribute to the overall success of the organization."
TEMPE, A... |
| Jun 1, 2021 | KUBRA Makes the 2021 List of Best Workplaces™ for Mental Wellness | “It’s a privilege to be included on this list of Canadian companies who are helping to set a new standard for employee wellbeing” - Rick Watkin, President and CEO
TEMPE, Ariz. (PRWEB) June 01, 2021
KUBRA, a leading provider of customer expe... |
| May 13, 2021 | New KUBRA Report Finds Citizens Want Expanded Access to Digital Payments | "Today’s citizens want to be able to pay for government services as easily as they do for other products and services." - Rick Watkin, President and CEO of KUBRA.
TEMPE, Ariz. (PRWEB) May 13, 2021
KUBRA, a leading provider of cust... |
| Feb 3, 2021 | KUBRA Continues to Improve Payment Experiences with Mastercard Bill Pay Exchange | “Our partnership with Mastercard shows our commitment to bringing innovative solutions to our clients that continuously improve the bill pay experience for their customers”
TEMPE, Ariz. (PRWEB) February 03, 2021
KUBRA, a leading provider of... |
| Jan 7, 2021 | KUBRA Utility Bill Design Report Helps Utilities Design Customer-Centric Bills | With this report, Businesses can review in-depth customer bill design preferences allowing them to create bills that will meet the needs of their customers and boost overall confidence and satisfaction
TEMPE, Ariz. (PRWEB) January 07, 2021
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| Dec 28, 2020 | KUBRA Announces Reorganization of Executive Management Team Structure | This new structure prepares KUBRA for the future, allowing for greater innovation and strengthens our ability to deliver more positive customer experiences.
TEMPE, Ariz. (PRWEB) December 28, 2020
KUBRA announced today a new organizational s... |
| Dec 15, 2020 | KUBRA Announces Dates and Location for iConnect 2021 Conference | KUBRA Logo “iConnect is a one-of-a-kind event that gives North American utilities the opportunity to share their experiences and discuss the challenges they encounter in improving customer satisfaction in an informal and collaborative setti... |
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