Koopid was born from a simple premise - that the relationship between a business and a customer should be modeled as a transparent and persistent conversation. That it is time to break the silos of multiple channels - voice, chat, digital self-service, bots - and consolidate customer interactions into a single, elegant paradigm. That it is time for a radically simple architecture, with AI at the core of Customer Experience Orchestration.
Location: United States, California, San Ramon
Member count: 11-50
Founded date: 2016
Investors 1
| Date | Name | Website |
| - | Neotribe V... | neotribe.v... |
Mentions in press and media 1
| Date | Title | Description | Category | Author | Source |
| 19.05.2022 | Total Expe... | Avaya (NYSE: AVYA) is showcasi... | - | - | itweb.co.z... |