Kayako

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https://www.kayako.com/

Last activity: 09.01.2026

Active

Categories: BusinessComputerCRMITLearnMessangerPersonalPlatformServiceSoftware

Kayako - customer service software, just like you'd imagine it. Better conversations, a better customer experience. Used by over 131,000 support heroes.

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Likes

10.72K

Website visits

310.7K /mo.

Mentions

Overview

Location

United States, Texas, Austin

Employees

51-200

Founded date

2001

Mentions in press and media 19

Date	Title	Description
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Dec 28, 2022	Клиентский опыт 2023: что это и с чем едят?	Спасибо за прочтение материала! Мне будет очень приятно, если вы поставите сердечко или напишите комментарий. #маркетинг #клиенты #бизнес...
Nov 12, 2021	Holiday Readiness Guide: 10 Ways to Prepare for a Different Black Friday and Cyber Monday	The busiest time of the year for retailers is almost here-Black Friday and Cyber Monday are only a couple of weeks away. The starting pistols of the offline and online shopping seasons are on November 26 and November 29, respectively, and r...
Jan 3, 2021	Digital.com Names Best Ticketing Software for Year 2021	SEATTLE (PRWEB) January 03, 2021 Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best ticketing software of 2021. The top systems were selected based on core featu...
Dec 7, 2020	Digital.com Announces Best Live Chat Software For The Year 2020	SEATTLE (PRWEB) December 07, 2020 Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best live chat software of 2020. The top solutions were evaluated based on key fe...
Jul 13, 2020	Top 10 Best Live Chat Software for 2020	Did you know that 48% of customers would be more likely to return to a website with chat support, and 41% of customers trust the brand more when the chat support option is available? These numbers give insights on how live chat software is ...
Feb 15, 2020	Top 10 Best Help Desk Software for 2020	Customer service has become the game-changer in companies, and most businesses are investing a lot in it. Keeping up with technology, businesses have started leaning into AI-powered customer service tools. Here is the top ten best help desk...
Aug 22, 2019	Is chatbot-led communication sufficient for healthcare?	In my experience working outside of healthcare, in fintech and entertainment, I believe chatbot-led communication can be sufficient when human interactions are meant to be transactional. Healthcare is arguably the most difficult maze to nav...
Jul 18, 2018	Why Your Online Business Needs a Knowledge Base	0 shares Share Tweet Pin LinkedIn “What is a Knowledge Base for starters?” That is what many people say when they hear about it, because unlike other customer support channels, it is not very popular. Still, it is necessary and offers ...
Mar 15, 2018	Kayako, the bootstrapped startup founded by a college dropout, just got acquired by a private equity firm	About two weeks ago, we wrote about ten of the most profitable and successful bootstrapped startups that started with little or no money. Among them is Kayako, a customer support software startup started by a young guy, Varun Shoor, from a ...
Mar 4, 2018	Most successful bootstrapped startups – 10 of the most profitable startups that started with little or no money	Every week we profile startups raising millions of dollars from investors, venture capitalists and startup incubators. However, you rarely see coverage of startups founded with little or no money. Starting this week, we want to start a new ...
Jun 23, 2017	These 13 Articles Can Help You Become More Customer-Focused	One of the difficult things about dealing with customer feedback with the mindset of putting the customers first is that there is not a road map that can help all types of businesses become more customer-focused. In the end, every business ...
Dec 31, 2016	Kayako’s CEO on building a bootstrapped business	Kayako isn’t a new company — the bootstrapped business has been around for 16 years — but it does have an interesting story. Kayako is a unified customer service platform, meaning that companies use their software to manage customer feedbac...
Apr 10, 2014	Customer service giant Zendesk plans $150M IPO, acquires live chat startup Zopim	Zendesk, maker of customer service software, just announced its plans to go public and raise as much as $150 million. The news, revealed in a standard S-1 form, follows IPO interest from numerous tech heavyweights, including Box and Dropbox...
May 27, 2011	6 Help Desk and Customer Service Apps for the iPad	You probably won’t want to replace all your call center PCs with iPads, and doing “real” support work likely requires a full keyboard. But we’re betting at least a few of your customer support staff have to either take work home with them o...
	iSPIRT launches iSPIxB2B, an Index for Measuring the “Made in India” Software Product Industry	The Indian startup and tech ecosystem has seen a major uplift and interest from investors as well as global buyers over the past year. With Flipkart and Snapdeal taking Indian ecommerce to new heights with their billion dollar valuations an...
	Is chatbot-led communication sufficient for healthcare?	It’s easy to get caught up in all the excitement when new communication technology innovations in healthcare are revealed. We optimistically envision a better healthcare future and buy into the promises of a particular new entrant. But as a...
	These 13 Successful Indian College Dropout Entrepreneurs Prove That College Is Not Necessary For Success To Dropout Or Not?	Steve Jobs and Mark Zuckerberg! Everyone has heard the names of these wildly successful founders of two equally revolutionary behemoths. Acknowledging their success, it is often highlighted that they were college dropouts. So we decided to ...
	#BootUpINDIA: Giving Independence to Indian Startups, An iSpirt Initiative	We know that most business opportunities seeking venture capital are too small, and too slow growth to fit the venture model. Startups like FusionCharts, RateGain, Kayako, BrowserStack, Cosmic Circuits and HappyFox have shown that Bootstrap...

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FAQ about Kayako

When was Kayako founded?

Kayako was founded in 2001.

What has the press written about Kayako?

Parsers VC has collected 19 articles mentioning Kayako, among them “Клиентский опыт 2023: что это и с чем едят?” (Dec 28, 2022) and “Holiday Readiness Guide: 10 Ways to Prepare for a Different Black Friday and Cyber Monday” (Nov 12, 2021).

Is Kayako still active?

Yes, Kayako is active; its latest activity on Parsers VC dates from Jan 9, 2026.