IZY.ai

IZY provides an integrated, end-to-end B2B2C mobile e-commerce and concierge platform for hospitality and properties - helping to digitize, streamline, and elevate customer TRANSACTION, INTERACTION, as well as internal OPERATIONS. We have helped our property clients to boost their ancillary revenues from mobile transactions while also maximizing internal productivity. Since the pandemic, we have seen a rapid shift in customer behavior into digital and mobile, as seen from the ever-increasing rate of mobile transactions. On the other hand, brick-and-mortar properties - hotels, accommodations, residences, shopping malls, etc - are suffering and facing a significant decrease in revenues. In Indonesia, annual e-commerce consumer spending is increasing by 162% since 2020, yet hotels and shopping malls are losing more than 40% of their revenues due to the shopping behavior shifting into online. The same thing with the hotel industry that needs to evolve and cope with the rising digital-native travelers. Not only that they need to provide a much safer and seamless hotel stay experience, but they also desperately need to boost ancillary revenues from guest consumption to make up for the losses during the pandemic. IZY provides a contactless *but not interaction-less* solution that enables our valued property clients to digitize their services, customer interactions, and operations. Our solution also enables properties to operate their very own e-commerce platform - still maintaining their own brand - while boosting their ancillary revenues from mobile transactions and building their very own ecosystem involving third-party partners (local vendors, on-demand tech startups, etc). Let's discuss further how our solution can benefit your property and how we could be your trusted tech partner in the new normal. #LifeIsIZY