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We are true partners who invest in our people and empower our team to co-innovate - helping clients to solve problems and seize opportunities. Our bilingual end-to-end Inbound & Outbound, Voice and Non-voice customer experience management solutions are carefully crafted to meet industry- and business-specific needs. Using technology-enabled human touch across the customer journey, itel provides essential contact center services to some of the most trusted, forward-thinking brands across a number of verticals, including Banking & Finance, Healthcare, Utilities, Telecommunications, Travel & Tourism, Retail, and more.
Overview
Location
Jamaica
Employees
1001-5000
Phone
+1 876-953-6907
Founded date
2012
Mentions in press and media 2
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Sep 1, 2021 | itel Acquires Emerge BPO; Jahani and Associates Serves as Emerge BPO's Exclusive Financial Advisor in Its Sale to itel | NEW YORK, Sept. 1, 2021 /PRNewswire/ -- itel, an international customer experience company born in the Caribbean, has acquired Emerge BPO, a Guyana headquartered outsourced operations company specializing in contact center solutions. The of... |
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FAQ about itelCX
When was itelCX founded?
itelCX was founded in 2012.
What has the press written about itelCX?
Parsers VC has collected 2 articles mentioning itelCX, among them “itel Acquires Emerge BPO; Jahani and Associates Serves as Emerge BPO's Exclusive Financial Advisor in Its Sale to itel” (Sep 1, 2021).
Is itelCX still active?
Yes, itelCX is active; its latest activity on Parsers VC dates from Feb 15, 2022.