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| Aug 11, 2026 | /C O R R E C T I O N -- Integrated Research (IR)/ | In the news release, IR launches Iris for HPE Nonstop, bringing AI-powered observability insights to mission-critical infrastructure, issued 17-Jun-2026 by Integrated Research (IR) over PR Newswire, we are advised by the company that the he... |
| Jun 23, 2026 | HPE Unleashes AI Power, Challenges VMware Dominance | HPE solidifies its AI leadership at Discover 2026. New partnerships with Trustwise and deepset expand its Unleash AI program. This focuses on agentic AI and sovereign deployments. Vultr, Veeam, Juniper, and SK hynix strengthen HPE’s AI infr... |
| Jun 23, 2026 | IR announces Iris for Card Payments: AI-powered observability that sees transactions end-to-end | SYDNEY, June 23, 2026 /PRNewswire/ -- Leading global observability software provider Integrated Research ("IR") today announced Iris for Card Payments, the AI‑powered assistant designed to help payments teams detect issues earlier... |
| Jun 18, 2026 | IR further extends end‑to‑end observability for contact centers with Collaborate for NICE CXone | SYDNEY, June 18, 2026 /PRNewswire/ -- Integrated Research ("IR"), a leading global observability software provider, today announced that its UC&C observability solution, Collaborate, now supports NICE CXone, one of the world's... |
| Jun 17, 2026 | IR launches Iris for HPE Nonstop, bringing AI-powered observability insights to mission-critical infrastructure | SYDNEY, June 17, 2026 /PRNewswire/ -- Integrated Research (ASX: IRI, "IR"), a leading global provider of observability solutions for mission‑critical payments, infrastructure and communications, today announced the launch of Iris ... |
| Dec 12, 2025 | The Next Wave: CX, AI, and Personalisation Transforming 2026 Marketing | The APAC region is seeing a rapidly shifting marketing landscape, where evolution in CX, personalisation and AI is opening up both challenges and opportunities for marketers. We speak to seven exceptional B2B and B2C marketing leaders to un... |
| Dec 3, 2025 | Meet Iris: The only conversational AI intelligence layer built for multi-vendor UC&C observability | SYDNEY, Dec. 3, 2025 /PRNewswire/ -- Leading global observability software company Integrated Research (ASX:IRI, 'IR') has today unveiled Iris, the only conversational AI intelligence layer built for multi-vendor unified communications and ... |
| Nov 4, 2025 | IR launches new observability-as-a-service platform Prognosis Elevate as hybrid IT complexity surges | Highlights:
Prognosis Elevate is observability-as-a-service for enterprises managing thousands of UC&C endpoints across multiple vendors.
Supports regulated sectors that must balance cloud agility with on-prem and data-residency complia... |
| Mar 19, 2025 | IR Delivers Deeper Webex Visibility with Support for Dedicated Instance. | ORLANDO, Fla., March 19, 2025 /PRNewswire/ -- Integrated Research (IR) (ASX: IRI) today announced at Enterprise Connect a significant enhancement to its Webex monitoring capabilities: support for Webex Calling Dedicated Instance.
This updat... |
| Dec 17, 2024 | Custom Alerts in VoIP Monitoring: Staying Ahead of Potential Communication Breakdowns | Share
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Communication systems are the backbone of any organization, and with the adoption of Voice over Internet Protocol (VoIP) technology, businesses have revolutionized how they connect and collaborate. However, as ... |
| Oct 10, 2024 | Integrated Research welcomes Ian Lowe as CEO | SYDNEY, Oct. 10, 2024 /PRNewswire/ -- Integrated Research (IR) (ASX:IRI), the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomed Ian Lowe as Chief ... |
| Jun 26, 2024 | The Future of Telehealth Relies on Seamless UC&C Monitoring | IR launches a healthcare bundle to meet the demands of proactive communication monitoring in healthcare organizations.
SYDNEY, June 26, 2024 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for... |
| Jun 18, 2024 | IR Joins the Genesys AppFoundry Program Unlocking Next-Level Contact Center Performance | The association benefits customers by effectively monitoring their contact center performance and productivity.
SYDNEY, June 18, 2024 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for Unifie... |
| Oct 12, 2023 | Embracing The Cloud? Review These 20 Key Challenges First | getty |
| Jun 29, 2023 | New Research: UC&C Monitoring can Ease IT Burden and cut Costs | Spiraling operational and productivity costs can be reduced by proactively monitoring the Unified Communications and Collaboration (UC&C) environment.
SYDNEY, June 29, 2023 /PRNewswire/ -- IR (ASX:IRI) a leading provider of global perfo... |
| May 31, 2023 | IR Streamlines Alerts Management with ServiceNow Integration | This benefits IT teams to manage alerts and tickets from a single platform.
SYDNEY, May 31, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for Unified Communications and Collaboration (U... |
| Dec 14, 2022 | IR Validates its Strong Information Security Management System with ISO 27001:2013 Certification | The certification was achieved through a formal quality system audit conducted by an accredited external organization
SYDNEY, Dec. 14, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for u... |
| Oct 20, 2022 | Three Categories sum up Employee Work Expectations in the Evolving Hybrid Workplace | IR and Ecosystm research indicates organizations are ensuring their hybrid workplace strategies are flexible and fit for purpose
SYDNEY, Oct. 20, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and anal... |
| Oct 20, 2022 | Three Categories sum up Employee Work Expectations in the Evolving Hybrid Workplace | IR and Ecosystm research indicates organizations are ensuring their hybrid workplace strategies are flexible and fit for purpose
SYDNEY, Oct. 19, 2022 /PRNewswire/ -- IR IRI a leading global provider of performance management and analytics ... |
| Jul 21, 2022 | ACI Worldwide and IR Partnership Unlocks Insights Through Real-Time Enterprise Transaction Monitoring | MIAMI, Fla. and SYDNEY, July 21, 2022 /PRNewswire/ -- ACI Worldwide (NASDAQ: ACIW), the global leader in mission-critical, real-time payments software, today announced that IR (ASX:IRI), a leading global provider of performance management a... |
| May 11, 2022 | IR Collaborate Extends Microsoft Teams User Experience Management to Carrier Networks | The solution monitors connections between Session Border Controllers (SBCs) and Microsoft Teams Direct Routing.
Large enterprises, Managed Service Providers (MSPs) and operators can gain real-time visibility, ensuring a seamless user experi... |
| Apr 5, 2022 | IR's Real-Time Payments product to power organizations' financial and business efficiencies | The solution provides real-time visibility for better cash management and draws actionable insights from complex transactional data patterns.
Banks and financial institutions can gain from providing better customer experience and making mor... |
| Feb 9, 2022 | IR launches remote monitoring and management solution for collaboration spaces | Key takeaways:
IR launches Collaboration Space Management as part of the IR Collaborate solution suite, in partnership with Utelogy.
This new solution expands Collaborate's proactive monitoring capabilities, adding the convenience of remote... |
| Feb 9, 2022 | Integrated Research : IR launches remote monitoring and management solution for.. | Key takeaways:
IR launches Collaboration Space Management as part of the IR Collaborate solution suite, in partnership with Utelogy.
This new solution expands Collaborate's proactive monitoring capabilities, adding the convenience of remote... |
| Dec 7, 2021 | IR's Strong Security Practices Validated with SOC 2 Type I Certification | Key takeaways:
IR has affirmed their strong security practices by achieving SOC 2 Type I certification after an independent audit by a globally recognized Big 4 audit firm.
SOC 2 certification provides additional assurance for customers' bu... |
| Nov 30, 2021 | IR Collaborate Now Certified in the ServiceNow Store | SYDNEY, Nov. 30, 2021 /PRNewswire/ -- IR (ASX:IRI), the leading global provider of experience management solutions for critical communication and collaboration, IT infrastructure, and payments ecosystems, today announced their IR Collaborat... |
| Nov 24, 2021 | Integrated Research : CFO update & CEO Address to Shareholders - 2021 AGM | Integrated Research Ltd > ABN 76 003 588 449 Level 9, 100 Pacific Highway, North Sydney NSW 2060 Australia t: +61 (2) 9966 1066
For personal use only
24 November 2021
ASX Market Announcements Office
Australian Securities Exchange Limited... |
| Oct 26, 2021 | IR Announces Product Strategy to Grow Share of $1.2 billion Market | IR, the leading global provider of experience management solutions for critical communication and collaboration, IT infrastructure, and payments ecosystems, has announced significant product updates for the IR Collaborate and IR Transact so... |
| Oct 25, 2021 | IR Announces Product Strategy to Grow Share of $1.2 billion Market | SYDNEY, Oct. 25, 2021 /PRNewswire/ --
Key takeaways:
IR has shared exciting product roadmap announcements for both the IR Collaborate and IR Transact solution suites at IR Connect, with a string of new features and products on the horizon i... |
| Oct 22, 2021 | Integrated Research : IR Announces Product Strategy to Grow Share of $1.2 billion.. | Key takeaways:
IR has shared exciting product roadmap announcements for both the IR Collaborate and IR Transact solution suites at IR Connect, with a string of new features and products on the horizon in the coming months.
IR Collaborate up... |
| Oct 7, 2021 | IR's Annual Conference to feature Gartner and Celent | Key takeaways:
IR has announced the full agenda for their annual conference, IR Connect, which will feature sessions from senior analysts at Gartner and Celent.
The IR Connect Awards have been revamped, with new categories launched this yea... |
| Oct 5, 2021 | Integrated Research : Reaching new heights – IR launches new solution for High... | Key takeaways:
IR has launched a High Value Payments product offering under the IR Transact solution suite, purpose built to provide complete visibility across high value and high priority transactions.
IR's High Value Payments solution ena... |
| Oct 5, 2021 | Reaching new heights - IR launches new solution for High Value Payments | Key takeaways:
IR launches a High Value Payments product under the IR Transact solution suite, purpose built to provide complete visibility across high value and high priority transactions.
IR's High Value Payments solution enables real-tim... |
| Sep 15, 2021 | IR and Jabra partner to enhance ear-to-ear experience | Key takeaways:
IR and Jabra have partnered to combine their unique expertise in UC & Collaboration to improve experience management capabilities in IR Collaborate.
Jabra provides valuable device data that will enrich Collaborate's exper... |
| Sep 13, 2021 | IR Collaborate adds over 200,000 new managed users | Key takeaways:
More than 200,000 new users managed by IR Collaborate since 1 July 2021.
Managed user growth is driven by significant product investment, including expanded support for Microsoft Teams, Zoom and Webex.
IR Collaborate now ensu... |
| Sep 1, 2021 | IR's Annual Conference Returns for 2021 - Registrations Now Open | Key takeaways:
IR has announced the return of their annual conference, IR Connect, on Thursday 21st October 2021.
The IR Connect agenda will feature keynotes from CEO, John Ruthven, and Chief Marketing and Product Officer, Kevin Ryder, as w... |
| Aug 26, 2021 | IR launches Exclusive Cisco Prime Migration Deal | Key takeaways:
Cisco Prime Collaboration Assurance (PCA) will be end-of-sale in October 2021.
As part of Cisco SolutionsPlus, IR has an exclusive migration offer from Cisco Prime to IR Collaborate.
The offer is available now for a limited t... |
| Aug 26, 2021 | IR launches Exclusive Cisco Prime Migration Deal | |
| Aug 26, 2021 | Integrated Research : IR Launches Exclusive Cisco Prime Migration Deal | Key takeaways:
Cisco Prime Collaboration Assurance (PCA) will be end-of-sale in October 2021.
As part of Cisco SolutionsPlus, IR has an exclusive migration offer from Cisco Prime to IR Collaborate.
The offer is available now for a limited t... |
| Aug 19, 2021 | IR Joins ServiceNow Technology Partner Program | IR has joined the ServiceNow Partner Program as a Technology Partner.
IR Collaborate will provide integration into ServiceNow to enable real-time service management and monitoring capabilities of unified communications, contact center and c... |
| Aug 18, 2021 | IR joins ServiceNow Technology Partner Program | Key takeaways:
IR has joined the ServiceNow Partner Program as a Technology Partner.
IR Collaborate will provide integration into ServiceNow to enable real-time service management and monitoring capabilities of unified communications, conta... |
| Jul 28, 2021 | ACI Worldwide Unlocks Merchant Insights and Enhances Real-Time Transaction Visibility with IR | Key takeaways:
ACI Worldwide and IR have extended their partnership to enrich omni-channel payment analytics capabilities that are part of the ACI Omni-Commerce solution.
IR Transact is a powerful, cloud-based payments analytics solution th... |
| Jun 30, 2021 | Integrated Research : IR expands Cisco portfolio with new support for Webex Meetings | Key takeaways:
IR Collaborate now supports Cisco Webex Meetings alongside existing Cisco on-premises voice and video solutions in an industry first.
Key capabilities include real-time performance insights, deep data analytics, complete coll... |
| Jun 30, 2021 | IR expands Cisco portfolio with new support for Webex Meetings | |
| Jun 30, 2021 | IR expands Cisco portfolio with new support for Webex Meetings | SYDNEY, June 30, 2021 /PRNewswire/ -- IR (ASX:IRI), the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, today announces expanded vendor support to include Ci... |
| Jun 22, 2021 | IR expands Microsoft Teams and Zoom solution with extended cloud alarms | |
| Jun 22, 2021 | IR expands Microsoft Teams and Zoom solution with extended cloud alarms | SYDNEY, June 22, 2021 /PRNewswire/ -- IR (ASX:IRI) the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has released extended cloud alarms to enhance support ... |
| May 26, 2021 | BT Selects IR's Experience Management Solution for Digital Workplace Portfolio | Key takeaways:
IR has been selected to monitor and manage user experience for Unified Communications delivered to multinational customers from BT's new digital services platform.
It is the only contract to date BT has signed for an applicat... |