iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in nine countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.
Fraud Warning: iQor recruiting team members only use @iqor.com or @talkpush.com email addresses to contact you. There will never be any request for payment to iQor as part of the hiring process. If you receive emails from iQor recruiting team members from any other addresses or personal email accounts, please contact us: Askcompliance@iqor.com
Fraud Warning: iQor recruiting team members only use @iqor.com or @talkpush.com email addresses to contact you. There will never be any request for payment to iQor as part of the hiring process. If you receive emails from iQor recruiting team members from any other addresses or personal email accounts, please contact us: Askcompliance@iqor.com
Location: United States, Florida, Saint Petersburg
Employees: 10001+
Founded date: 1998
Investors 1
Mentions in press and media 9
| Date | Title | Description |
| 26.08.2024 | Balancing Work and Study: Strategies for Success in Online Education | Share Tweet Share Share Email Introduction In today’s fast-paced world, balancing work and education can be a significant challenge. Many professionals are looking to upskill or transition into new careers, but finding the time to study alo... |
| 07.08.2024 | iQor Wins NICE CX Excellence Award for Outstanding CX Innovation | iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, proudly announces its recognition by NICE with a prestigious 2024 CX Excellence Award in the Change Agents category. The award highlights iQor’s ... |
| 24.04.2024 | iQor wins 2024 Bronze Stevie® Award for Sales & Customer Service | iQor’s dedication to employee development has been recognized with a prestigious Bronze Stevie® Award for its iLead Global Career Coaching and Mentorship program. iQor secured the award in the Customer Service Training or Coaching Program o... |
| 22.02.2024 | iQor Drives Digital Transformation in Retail With NICE CXone | Strategic Collaboration Delivers Best-in-Class CX for the Retail Industry Through Open-Source Digital Capabilities iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions,... |
| 26.10.2023 | iQor Symphony [AI] Elevates the Employee Training Experience | Generative AI Ecosystem Will Reshape Employee Development, Foster Growth, and Strengthen a Thriving Workplace Culture for High-Quality CX iQor, a leading managed services provider of digitally enabled business process outsourcing (BPO) cust... |
| 21.06.2023 | iQor and AmplifAI Join Forces to Revolutionize Call Center Performance With Interaction Analytics and AI | Collaboration Will Automate QA Functions and Improve KPIs at Scale iQor, a leading global provider of business process outsourcing (BPO) solutions, is proud to announce its strategic partnership with AmplifAI, the leading AI-driven performa... |
| 13.02.2023 | iQor’s IVR Automation Scores Touchdown With Big Game Fans Seeking Food Order Status | Multi-National Fast-Food Giant Reduces Customer Wait Time by Partnering With iQor to Digitally Transform Their Order Status Process In partnership with iQor, a multi-national high-volume fast-food giant digitally transformed their process f... |
| 24.01.2020 | Kraftful raises $1M to help smart home companies make better apps | If a thousand companies make their own smart light bulb, do a thousand companies also have to design a light switch app to control them? Kraftful, a company out of Y Combinator’s Summer 2019 class, doesn’t think so. Kraftful builds the myri... |
| 21.02.2018 | Wireless routers seen as essential as smart devices take off | The wireless router is the number one technology US consumers can’t live without for more than day, according to managed services provider iQor. A working router is necessary for consumers to enjoy smart devices and the connected lifestyle,... |