| Date | Title | Description |
| 17.10.2024 | Стартап Decagon, который разрабатывает ИИ-агенты, привлек $65 млн. Его клиенты сокращают штаты служб поддержки на 80%... | Генеральный директор Decagon Джесси Чжан утверждает, что их ИИ-сервис сравнивали с решениями от Salesforce, и Decagon выходил победителем.
Дисклеймер : это вольный перевод заметки издания Forbes. Перевод подготовила редакция «Технократии». ... |
| 15.10.2024 | AI-Powered Phone App: KrispCall Unveils 5 New Features and 30+ Integrations in Just 9 Months | KrispCall, the AI-powered modern phone app, continues to reshape business communications, launching five key features, five free tools, and over 30 integrations in the past six months, reinforcing its position as an industry leader.
Also Re... |
| 23.09.2024 | Phacet raises €4M for SME-tailored SaaS | Phacet, a pioneer in personalised artificial intelligence solutions for small and medium-sized enterprises has announced a Seed round of €4 million.
The French startup has received backing from 148 business angels from sectors including tec... |
| 19.09.2024 | ECI Software Solutions Unlocks New Revenue Streams for Office Technology Dealers with Integration of EvolutionX Ecommerce and e-automate ERP | ECI’s ecommerce and ERP integration provides office technology dealers with a fully customizable ecommerce platform with real-time data to improve the online shopping experience for their customers.
The integration enables office technology... |
| 16.09.2024 | Supermaven Raises $12M in Series A Funding | Supermaven, a NYC-based AI-powered code completion tool provider, raised $12M in Series A funding.
The round was led by Bessemer Venture Partners with participation from angel investors including OpenAI co-founder John Schulman, Perplexity ... |
| 16.09.2024 | Supermaven nabs $12M for its AI coding assistant
Your vote of support is important to us and it helps us keep the content FREE.
One click below supports our mission to provide free, deep, and relevant... | Supermaven Inc., a startup with an artificial intelligence coding assistant of the same name, today announced that it has closed a $12 million funding round led by Bessemer.
The investment also included contributions from several angel inve... |
| 09.09.2024 | Navigating the AI Tsunami: Strategies for Business Survival | The AI revolution is not a distant threat; it’s a current reality. Like a tsunami, it crashes over industries, reshaping landscapes and redefining norms. The question is not if AI will disrupt your business, but how you will adapt to its re... |
| 05.09.2024 | Don't Let AI Eat You Alive — Follow These 3 Strategies Instead Don't fear the rise of AI — instead, harness its power to create a more efficient, effective and ultimately successful business landscape... | The AI revolution isn't coming — it's already here, and it's moving faster than anyone imagined.
According to a 2024 McKinsey report, industries like professional services are racing to adopt AI, transforming workflows, streamlining process... |
| 04.09.2024 | Paradigm launches to reinvent the spreadsheet with generative AI, filling in 500 cells per minute | Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More
The spreadsheet is up there with the document as one of the most important file types to make the transition from... |
| 22.08.2024 | Piramidal's $6M Seed Funding: A Leap into AI-Driven Neurology | Piramidal Inc. has emerged as a beacon of hope in the complex world of neurology. With a fresh infusion of $6 million in seed funding, the startup is poised to revolutionize how brainwave data is analyzed. This funding round, led by Y Combi... |
| 21.08.2024 | Piramidal Secures $6M to Expand Foundational AI Brain Model for Neurologists | What You Should Know:
– Upstart technology innovator Piramidal has secured $6 million in seed funding to aid its development of a barrier-breaking artificial intelligence (AI) model that will help neurologists assess brainwave data, with th... |
| 21.08.2024 | Piramidal raises $6M to advance AI brainwave analysis and improve diagnoses of neurological conditions
Crunching brainwaves
Life saving properties?
Your vote of support is important to us and it helps... | Piramidal Inc. stepped into the limelight today, announcing that it has filled its war chest with $6 million in seed funding to tackle the intricacies of brainwave analysis using a specially developed foundational artificial intelligence mo... |
| 21.08.2024 | How Piramidal is using AI to decode the human brain | Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More
The human brain is ultimately one of the last frontiers — a paradoxical black box that we can’t even begin to und... |
| 17.08.2024 | Activision's Bold Move: Streamlining Call of Duty for Gamers | In the fast-paced world of gaming, size matters. Gamers crave action, not waiting. Activision understands this. Starting August 21, 2024, the company will separate the free-to-play Call of Duty: Warzone from its annual releases. This is a g... |
| 16.08.2024 | Программист искал работу в Испании 5 месяцев, а устраивался еще 4 месяца, итого 9 месяцев | Менять работу, оказалось не так просто для меня
У меня поиск работы занял 5 месяцев, я отправил (!) более 600 откликов, я уже на автомате могу заполнить анкету фио, емейл, линкедин, город, опыт и тд.
90% откликов на автомате отказ, анфочетл... |
| 12.08.2024 | DevRev: Bridging the Gap Between Developers and Customers with AI | In the bustling world of technology, where innovation races ahead like a freight train, DevRev Inc. has emerged as a formidable player. This artificial intelligence platform recently secured $100.8 million in a Series A funding round, catap... |
| 12.08.2024 | DevRev Announces $100M Series A Valuing the Company at $1.1B | DevRev, an AI-native platform that unifies customer support and product development, announced the completion of a $100.8M Series A funding round, bringing its valuation to $1.15 billion. This funding milestone includes investments accumula... |
| 12.08.2024 | DevRev: AI-Based Customer Support Company Raises $100 Million (Series A) At $1.1 Billion Valuation | DevRev, an AI-based platform that integrates customer support and product development, announced the completion of a $100.8 million Series A funding round, bringing its valuation to $1.15 billion. And DevRev is backed by prominent investors... |
| 09.08.2024 | В погоне за должностью: как я выгорел и обрел себя заново | Я работаю системным аналитиком в компании Актион. Вместе с командой мы обеспечиваем аналитику для пяти команд нашего юнита. Мы разрабатываем и поддерживаем инструменты для внутреннего использования: CRM-систему, сервис-деск, внутренний порт... |
| 29.07.2024 | $15M in funding helps DocketAI supercharge revenue teams with AI-powered sales engineer | $15M in funding helps DocketAI supercharge revenue teams with AI-powered sales engineer
DocketAI, an AI startup transforming revenue enablement, is announcing the results of its latest funding round led by Mayfield and Foundation Capital, h... |
| 26.07.2024 | The Rise of AI in Marketing: Transforming Strategies and Engagement**
** | **
In the digital age, marketing is evolving faster than a speeding bullet. Artificial Intelligence (AI) is the new superhero, swooping in to save time, cut costs, and enhance creativity. From content creation to customer engagement, AI is ... |
| 25.07.2024 | The Surge of Legal Tech and Compliance Solutions: A New Era for Businesses**
** | ** The landscape of legal technology and compliance solutions is undergoing a seismic shift. Recent funding rounds for startups like Clio, Harvey, and Vanta signal a robust demand for innovative tools that streamline operations and enhance ... |
| 25.07.2024 | The Surge of Legal Tech: Clio and Harvey Lead the Charge**
** | ** In the bustling world of legal technology, two startups have emerged as titans. Clio and Harvey recently raised a staggering $1 billion in funding, signaling a seismic shift in how law firms operate. This infusion of capital is not just ... |
| 25.07.2024 | The Surge of Startups: Navigating the New Landscape of Funding and Innovation**
** | ** In the fast-paced world of startups, the winds of change are blowing. The landscape is shifting, driven by innovation, funding, and the relentless pursuit of growth. Recent reports reveal a surge in venture capital, particularly in the r... |
| 25.07.2024 | Vanta's Rise: A $150 Million Bet on Compliance Automation**
** | ** In the ever-evolving landscape of cybersecurity, compliance is the new currency. Vanta Inc., a startup that specializes in compliance automation, has just raised $150 million in a Series C funding round. This significant investment prope... |
| 24.07.2024 | Compliance automation and trust management startup Vanta raises $150M
Your vote of support is important to us and it helps us keep the content FREE.
One click below supports our mission to provide fre... | Cybersecurity compliance startup Vanta Inc. said today it has closed on a $150 million round of funding, cementing its status as a leader in the emerging “trust management” sector.
Today’s Series C round was led by Sequoia Capital and saw t... |
| 24.07.2024 | Не только ChatGPT: какие нейросети используют в маркетинге | Содержание: Как сэкономить время и деньги на создании контента Как создавать изображения и видео для рекламы Как персонализировать контент Как использовать чат-боты для службы поддержки Как создавать креативный контент, звуки и вкусы Как ан... |
| 16.07.2024 | Forwrd.ai acquires LoudnClear.ai to create no-code data science automation for RevOps teams | Forwrd.ai acquires LoudnClear.ai to create no-code data science automation for RevOps teams
Forwrd.ai, a data-science automation platform tailored for RevOps leaders, is acquiring LoudnClear.ai, empowering the company to broaden its product... |
| 21.06.2024 | Intercom selects Fivetran to modernise data stack for growth | Intercom has announced its selection of Fivetran to assist in modernising its data stack, with an aim to evolve into a data-driven enterprise.
The company will leverage Fivetran's data pipelines to consolidate data from various third-party ... |
| 18.06.2024 | Abde Tambawala joins Simon-Kucher as Partner in Technology, Media, and Telecom | Abde Tambawala joins Simon-Kucher as Partner in Technology, Media, and Telecom
Tue, Jun 18, 2024 19:40 CET Report this content
Boston, June 18, 2024 – Simon-Kucher, a global strategy and growth consultancy, recently welcomed Abde Tambawala ... |
| 11.06.2024 | Exclusive: Kajabi adds ex-Atlassian executive to board | figcaption>span]:font-sans" data-chromatic="ignore">
Kajabi, the tech startup that helps people create and sell online courses, has added Atlassian's former CRO Cameron Deatsch to its board.
Why it matters: The appointm... |
| 04.06.2024 | 12 лучших ботов на основе нейросетей для вашего сайта | Ищете лучший чат-бот с использованием нейросети и ИИ для вашего сайта? Хотите упростить работу с клиентами и повысить продажи?
В этой статье мы собрали для вас 12 лучших чат-ботов на основе нейросетей для любого сайта (даже русскоязычных), ... |
| 14.05.2024 | Intercom блокирует российские аккаунты. Куда и как перейти, чтобы не потерять в привычном удобстве? | Вчера наш клиент получил вот такое письмо:
"We are contacting you about your subscription to Intercom’s services. Based on current U.S. and EU export control and trade regulations, we cannot export our software to any teammates of your... |
| 30.04.2024 | Tines Secures $50M in Funding for Workflow Automation | Tines, a company specializing in smart and secure workflows, has raised $50M in new funding as an extension to its Series B round. Led by Accel and Felicis, the round brings the total amount raised to $146.2M. Tines plans to use the funds t... |
| 26.04.2024 | Workflow management startup Tines secures €46.6M in Series B extension round: Know more | Read this article in:
Dublin and Boston-based Tines, a company that offers management secure workflows, has raised an additional $50M (approximately €46.60M) in fresh funding as an extension to its Series B round.
This round brings Tines’ t... |
| 18.04.2024 | Czech Startup Apify Secures €2.8M Investment for AI Data Mining | Prague-based startup Apify has successfully secured a €2.8 million investment to fuel its growth in web data extraction. The funding, backed by J&T Ventures and Reflex Capital, will be used for marketing, product development, and expand... |
| 15.04.2024 | Czech Apify Secured €2.8M Investment to Fuel Growth in Web Data Extraction | Prague, Czech Republic ~
Company:
In a nutshell
Czech Apify, a web data extraction platform, has secured €2.8M.
The new investment is backed by J&T Ventures, with participation from existing investor Reflex Capital led by Ondřej Fryc.
T... |
| 15.04.2024 | Prague startup Apify raises €2.8M for AI data mining | Apify, a web data extraction platform, has secured €2.8 million in funding.
Apify's web scraping platform allows companies to mine data from websites and extract data for AI. It can also automate any web-based workflow that a human does man... |
| 10.04.2024 | Intercom’s new Fin AI Copilot gives customer service agents their personal AI assistant | Discover how companies are responsibly integrating AI in production. This invite-only event in SF will explore the intersection of technology and business. Find out how you can attend here.
Intercom is doubling down on using artificial inte... |
| 03.04.2024 | Исследование от Intercom: тренды 2024 года в обслуживании клиентов. Часть №2 | В предыдущем посте мы опубликовали первые три тренда из пяти, сегодня рассмотрим последние два. Итак:
Тренд № 4.Переход от устаревших к актуальным технологиям
Исследование показало, что многие службы поддержки до сих пор используют работе м... |
| 25.03.2024 | Mathilde Collin built a $1.7 billion email startup by the time she was 32. She's now stepping back at an inflection point for Front. | Tech Mathilde Collin built a $1.7 billion email startup by the time she was 32. She's now stepping back at an inflection point for Front.
Melia Russell
2024-03-25T16:31:01Z
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| 15.03.2024 | Исследование от Intercom: тренды 2024 года в обслуживание клиентов | В начале января были опубликованы результаты масштабного исследования от Intercom. Главная задача исследования заключалась в том, чтобы выяснить, как меняется обслуживание клиентов по пяти направлениям: тренды ИИ, команды поддержки, ожидани... |
| 14.03.2024 | Zeda.io Unveils Insights 2.0: The New AI Copilot Redefining Product Management | The Zeda.io Team
The new AI copilot is shaping the Voice of Customer insight into demonstrated product-led revenue
SAN FRANCISCO, March 14, 2024 /PRNewswire-PRWeb/ -- Zeda.io, the leading customer insights hub, today announced the launch of... |
| 07.03.2024 | Intercom | Home - Virtual Assistant with AI - Intercom
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| 04.03.2024 | End: Intercom | Home - Virtual Assistant with AI - End: Intercom
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| 08.12.2023 | Top 4 Sprout Social Alternatives based on 27,000+ Reviews | The nature of customer service is evolving. Customers are getting more comfortable with social customer service options (see figure below).
Source: HubSpot and Brandwatch.1
Sprout Social is one of the social customer service software provid... |
| 24.11.2023 | Top 4 Aircall Alternatives in 2023: Analysis of 14,000+ Reviews | Contact center executives predict that the positive impact of conversational AI will continue to increase.
~60% believe conversational AI will be able to solve customer issues without the need for human intervention.1
~70% believe AI will i... |
| 31.10.2023 | Доводим разработчика до выгорания: три простых шага | Если вы менеджер и хотите, чтобы ваши лучшие разработчики выгорели и разуверились в вашей способности руководить – могу помочь. Мне довелось работать в двух командах, подверженных выгоранию, и молча смотреть, как окружающие меня талантливые... |
| 20.07.2023 | Hospitable.com Adds Intercom's New AI Bot Fin to its Customer Service Offering | Hospitable
Hospitable will leverage the newest bot offering from Intercom’s AI-first customer service platform to provide better service to hosts and guests.
Collaborating with Intercom has allowed us to free up time for our support team an... |
| 19.07.2023 | RICE на стероидах или новая модель скоринга «RIDE» | Если вы создавали свой стартап, занимались маркетингом ИТ продуктов или были частью продуктовой команды, то возможно знакомы с фреймворком планирования RICE для приоритизации продуктовых замыслов, идей и фич. Но сегодня речь не о нём. Будем... |
| 26.05.2023 | 5 time-saving AI tools that will give you useable results | Elaine Burke takes a look at 5 time-saving AI tools that will deliver useable results for users.
AI is popping up everywhere. At its recent Build conference, Microsoft revealed how it’s plugging artificial intelligence into its entire produ... |
| 19.04.2023 | Кейс: разработка бренда, презентаций и сайта для производителей сложного программного обеспечения | Содержание
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| 17.04.2023 | 7 Ways You Can Make Your Business Processes More Efficient With Technology | Noah Miller, Tech Times 17 April 2023, 10:04 am
(Photo : ar130405 from Pixabay)
As businesses continue to evolve and grow, it's becoming increasingly important to streamline operations and make processes more efficient. One of the best ways... |
| 15.03.2023 | Intercom’s Fin is the First AI Customer Service Bot Built with GPT-4 Technology | Intercom, the only AI-powered, complete customer service solution, announced it has built a breakthrough AI customer service bot called Fin, powered by OpenAI‘s GPT-4 and Intercom’s proprietary machine learning technology.
Fin provides trus... |
| 15.03.2023 | Intercom launches first GPT-4 customer service bot | Irish-founded customer service unicorn Intercom has announced its first AI customer service bot, Fin, using OpenAI's GPT-4 technology, the ChatGPT API, and the company's own proprietary machine learning technology.
Described by Intercom as ... |
| 06.03.2023 | Growfin’s AI-based cash collection SaaS expands further to US and Asia | Cash management — tracking who needs to pay an invoice and whether it’s been done — can make or break a business. Now, a startup building SaaS software to help finance departments manage this more intelligently is announcing some funding to... |
| 08.02.2023 | How CRMs can help automate repetitive tasks | Share
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Customer Relationship Management (CRM) systems have become an indispensable tool for businesses in managing their customer interactions and data. CRMs not only help organizations keep track of customer interact... |
| 29.12.2022 | Why Technology Can Help Drive Your Business | Cindy Roark, DMD, MS, is Chief Clinical Officer & SVP at Sage Dental and a member of Harvard School of Dental Medicine’s Board of Fellows. |
| 24.12.2022 | 55+ рассылок для продакт-менеджеров и UX дизайнеров | В домене управления продуктами существуют сотни рассылок. Проблема в том, как из этого многообразия выбрать что-то релевантное. В этой статье я собрал список наиболее актуальных новостных рассылок, чтобы вам было легче находить хороший конт... |
| 24.12.2022 | 55+ рассылок для продакт-менеджеров и UX дизайнеров | В домене управления продуктами существуют сотни рассылок. Проблема в том, как из этого многообразия выбрать что-то релевантное. В этой статье я собрал список наиболее актуальных новостных рассылок, чтобы вам было легче находить хороший конт... |
| 15.12.2022 | Report: ‘DM me’: 60% of U.S. customers prefer businesses to communicate via text and DMs | Check out all the on-demand sessions from the Intelligent Security Summit here.
A new study from Intercom shows the stakes are high for customer support and overall customer experience (CX) this holiday season.
The survey of 1,000 U.S. adul... |
| 09.11.2022 | Plain is a new customer support tool with a focus on API integrations | Meet Plain, a new startup that wants to reinvent support tools. While the customer support space is a competitive industry with big tech companies like Intercom and Zendesk, Plain believes it has a different approach as it focuses on API in... |
| 04.11.2022 | Top Irish unicorns: Ireland's billion dollar companies | The term 'unicorn,' used to describe a privately-owned start-up with a value of over $1bn, marks something as rare to the point of becoming magical, but the last two years have seen a handful of Irish unicorns confirm their status among the... |
| 18.10.2022 | Intercom boosts customer communications with latest enhancements to Messenger | Intercom boosts customer communications with latest enhancements to Messenger
Intercom, the Engagement OS, is pushing the company’s biggest updates to the Messenger, the heart of its customer communications platform, offering a revamped use... |
| 06.10.2022 | Eoghan McCabe, the controversial Intercom co-founder who left the CEO role in 2020, is stepping back in | A notable changing of the guard is afoot at Intercom, the unicorn SaaS startup that powers the ubiquitous smiley customer service bots that sit on tens of thousands of company homepages: The company has reappointed co-founder, and current c... |
| 29.09.2022 | How Fintech companies can scale customer support operations for growth | Delivering an outstanding customer experience is crucial to the growth and success of any business particularly fintech companies as they deal directly with ensuring the safety of customers’ funds.
Intercom is a software company that specia... |
| 22.09.2022 | Limbo tones up with $6 million to boost digital weight loss platform | As obesity shifts from a regional issue to a worldwide epidemic, new approaches and technologies are needed to avert the terrible costs that come with it — both human and financial.
Recently, Kollektiv raised €1.5 million in a pre-seed fund... |
| 15.07.2022 | Никогда не приоритизировали, а тут приспичило: как появился Dodo Score | С «никогда» мы, конечно, загнули, но в Dodo действительно не было единого отработанного подхода к приоритизации бэклога B2C команд. Кто-то использует RICE, кто-то смотрит только на выручку от фичи, в некоторых продуктах до сих пор всё делае... |
| 14.07.2022 | IrisAgent launches on Zendesk and Intercom marketplaces | MOUNTAIN VIEW, Calif. (PRWEB) July 14, 2022
IrisAgent, an AI-based proactive customer support solution, has partnered with both Zendesk and Intercom and launched its offering on their respective marketplaces. IrisAgent delivers proactive cu... |
| 03.05.2022 | Intercom Early Stages, the Best Way to Grow your Startup | Customers are essential to the lifeline of a business; additionally, customer communication and feedback are critical to the success of startups. With the scale and nature of online businesses today, it is often difficult to keep track of y... |
| 26.04.2022 | Qualified, a Salesforce-native platform for turning prospects into buyers, raises $95M | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Qualified, a Salesforce-native platform that help... |
| 16.04.2022 | 8 проектов с открытым исходным кодом | Представляю несколько проектов с исходным кодом начиная от инструментов для повышения производительности до B2B приложений. Решения можно использовать как замену платным.Chatwoot
Лицензия: Часть компонентов MIT Expat, есть проприетарные лиц... |
| 13.04.2022 | Only 11 tickets left for tomorrow’s TechCrunch Early Stage | It’s time to trot out old Saint Expeditus, the patron saint of procrastinators, for an important reminder to those of you who could go pro when it comes to kicking the task-can down the road.
TechCrunch Early Stage takes place tomorrow in S... |
| 08.03.2022 | Excellent customer engagement is critical, yet companies aren’t delivering it | Image: Adobe Stock
It can’t be stated enough: It’s a customer-centric world today and with economic uncertainty looming, engagement and retention are more important than ever. A new report from Harvard Business Analytics makes the case for ... |
| 17.01.2022 | HubSpot : What Could the Future of Sales Look Like? We Asked Top Sales Leaders | Drone deliveries. Space tourism. Virtual reality birthday parties.
When thinking about the future, it's relatively easy (and fun) to picture what the world might look like in 10, 20, or even 50 years.
But what about the future of sales?
In ... |
| 10.01.2022 | Don’t trust averages: How to assess and strengthen the health of your business | Karen Peacock Contributor
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Karen Peacock is the CEO of Intercom.
Understanding the health of your business starts with customer focus: Are you providing breakthrough value to your customers? Is it value that’s so far above a... |
| 09.12.2021 | Supply Chain Crisis Creates New Customer Service Issues For Many Businesses | Customer service representatives working at a call center wearing facemasks and using headsets ... [+] during the Covid-19 pandemic. getty |
| 24.11.2021 | Intercom Strengthens Leadership Team | Intercom, the Irish-founded customer communications platform, has announced new senior hires to bolster its leadership team.
Sanj Bhayro (pictured), former Google Cloud VP and Salesforce COO for the EMEA region, has been appointed as VP EME... |
| 23.11.2021 | HubSpot : Two Successful Approaches to Account Planning | Are you a B2B account manager or sales executive serious about account-based marketing (ABM)?If the answer is "yes," chances are you understand your customers want partners, not vendors.
To win new business and grow key accounts, ... |
| 19.10.2021 | 12 классных NoCode-инструментов, которые сэкономят вам время и деньги | NoCode-разработка развивается семимильными шагами: сейчас существует более 600 инструментов, и постоянно появляются новые. Ими пользуются многие компании от мала до велика: и перспективные стартапы, и лидеры рынка, такие как Spotify, Adobe,... |
| 10.08.2021 | Intercom is Named to the Forbes Cloud 100 For Fifth Consecutive Year | |
| 24.03.2021 | Scale-up operating model series: Bas Smeulders of e-commerce shipping platform Sendcloud | Editor’s note: This is a series of stories brought to you by Julius Bachmann, a Berlin-based founder coach, and Joyce Mackenzie Liu at Pegafund, providing hands-on advice for how to build and define a startup’s operating model — feel free t... |
| 04.03.2021 | Кто такой Technical Product Manager. Обзор изнутри от Виталия Шидловского | Партнёрский материал
Владимир Галак ИТ-специальности 4 марта 2021, 11:53 Кто такой Technical Product Manager. Обзор изнутри от Виталия Шидловского
Про профессию рассказывает Виталий Шидловский, ex-Director of Technical Product Management в ... |
| 29.01.2021 | How To Build And Scale A Sales Team | By Duran Inci, CEO at Optimum7 E-Commerce Marketing, a Digital Technology Company. |
| 10.01.2021 | Sunday Briefing | #121 | Welcome to the Vancouver Tech Journal’s Sunday Briefing, your bi-weekly roundup of Vancouver innovation stories and insights.
Recently, reporters and writers explored a proposed real estate development for Vancouver’s tech sector, what Cana... |
| 08.01.2021 | From Swift to Sparkcentral, a timeline of Hootsuite's acquisitions | Hootsuite’s new CEO, Tom Keiser
To kick off 2021, Hootsuite, the Vancouver-founded social media management firm, announced the acquisition of Sparkcentral, a messaging app-focused customer engagement platform that offers virtual agents and ... |
| 29.12.2020 | Why are Enterprises Moving to Instant Messaging? Top Conversational AI Platforms for 2021 | Not so surprisingly, people today are more active on messaging platforms than on conventional mediums like on Email or call. According to the Gartner report 2021 Planning Guide for Customer Engagement, Enterprises and SMBs need to focus on ... |
| 18.12.2020 | Когда «Макдоналдс» конкурирует со спортзалом | Очень часто при слове «конкурент» почему-то вспоминают аналогичные компании и продукты, то есть те, которые делают то же самое, что и мы, продают тем же клиентам и в той же модели. Но тут есть пара интересных моментов.
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| 09.12.2020 | Расчёт стоимости разработки проекта for dummies | Наверняка многим знаком такой диалог
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- Разработайте мне проект, на котором я буду зарабатывать деньги
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| 27.11.2020 | Дизайн-джем #21: полезные материалы по онбордингу от Google, NNG и Intercom, и работы талантливых иллюстраторов | В красочно-ознакомительном дайджесте от Futura by Redmadrobot.
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Нет такой области дизайна, куда не дотянулась бы железная рука. Мы выхватываем из глубин неизвестности самые интересные находки и публику... |
| 11.11.2020 | How chatbots and automation will update outmoded customer support in 2021 | Image: iStock/b4lls
For some companies, there’s often a disconnect between a goal of exceeding customer expectations and the capabilities customer support can actually deliver, given the limited tools they’re provided by the business’s tech... |
| 11.11.2020 | Intercom's New Research Reveals 5 Transformative Customer Support Trends | |
| 03.11.2020 | Кто такой продакт-менеджер. Обзор изнутри от Анны Грамович | Партнёрский материал
Отдел новостей ИТ-специальности 3 ноября 2020, 13:41 Кто такой продакт-менеджер. Обзор изнутри от Анны Грамович
Про профессию рассказывает Анна Грамович, лид команды продакт-менеджеров в Apalon.
Продолжаем цикл материал... |
| 24.09.2020 | 108 ресурсов, чтобы разобраться в интернет-маркетинге | Книги, блоги, выступления и подкасты для маркетологов. У каждого ресурса есть описание.
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Привет! Меня зовут Влад Якупов, за последние 4 года я запустил 6 продуктов в Genesis и Easybrain. Сейчас развиваю ... |
| 06.08.2020 | 6 Things About Sales Pipeline Management Every Startup Needs To Understand In 2020 | Your sales pipeline tells you which leads are in the process of purchasing, how many opportunities are currently on the table, and what you need to do to move those deals to close. |
| 04.08.2020 | Intercom hires a CFO as it ramps toward an IPO | Today Intercom announced that it has hired a chief financial officer (CFO) as it ramps toward an IPO. The unicorn also promoted its COO to the CEO role earlier this year.
The company’s recent CEO, Karen Peacock, told TechCrunch that her new... |
| 13.07.2020 | Top 10 Best Live Chat Software for 2020 | Did you know that 48% of customers would be more likely to return to a website with chat support, and 41% of customers trust the brand more when the chat support option is available? These numbers give insights on how live chat software is ... |
| 05.07.2020 | 7 Content Marketing Trends to Watch Out for in 2020 | There is no doubting the effectiveness of quality content in driving more clicks — regardless of what your niche is. Nonetheless, since 90% (demandmetrics dot com) of all organizations leverage content in their marketing efforts, producing ... |
| 29.04.2020 | Atlassian co-founder and co-CEO Mike Cannon-Brookes is coming to Disrupt SF 2020 | Atlassian is about as ubiquitous to software engineers as Google is to the rest of us. The Sydney-based company, which launched in 2002, develops tools and services for enterprise collaboration and marched efficiently to a public offering i... |
| 29.04.2020 | Михаил Покидько: «Нельзя просто въехать на хайпе продуктового подхода» | Интервью с ментором курса «Продуктовый лидер» и руководителем продукта в BigData X5 Retail Group о трудностях продуктового подхода в крупной корпорации с традиционным укладом.
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Михаил Покидько, руководитель п... |
