Infinity’s products are centred on the good old fashioned phone call. We use pioneering Internet based technologies to empower decision makers in the marketing, sales and operations teams.
Our systems streamline your call handling to create efficiencies and higher levels of customer satisfaction. We achieve this with a number of innovative services all delivered from The Infinity Cloud.
The leading visitor-level Call Tracking service, powerful call management features and a fully featured business phone system, as well as game changing Caller Insight App for Salesforce.
Our systems streamline your call handling to create efficiencies and higher levels of customer satisfaction. We achieve this with a number of innovative services all delivered from The Infinity Cloud.
The leading visitor-level Call Tracking service, powerful call management features and a fully featured business phone system, as well as game changing Caller Insight App for Salesforce.
Location: United Kingdom, England, Reigate
Employees: 51-200
Phone: +44 808 250 3670
Total raised: $13.04M
Founded date: 2010
Investors 1
| Date | Name | Website |
| - | Smedvig Ca... | smedvigcap... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 19.09.2016 | - | $13.04M | Smedvig Ca... |
Mentions in press and media 7
| Date | Title | Description |
| 07.08.2024 | The 5 Best Call Tracking Software (Low Spend, High Return) | Best call tracking software overall: CallRail Best for multi-touch attribution: Invoca Best for e-commerce: WhatConverts Best for call center call tracking: CallTrackingMetrics Best for omnichannel tracking: Infinity Giving attribution to t... |
| 08.11.2022 | Poor call centre experiences could cost businesses up to 84% of returning customers | Customers reveal that long call queues and dealing with an Interactive Voice Response system as their top call frustrations. London, UK – 8th November 2022 –Infinity, the global call intelligence and speech analytics platform, today announc... |
| 07.11.2022 | Rising anxiety amongst homebuyers as banks fail to meet customer call needs | London, 7 November 2022 - Infinity, the global call intelligence and speech analytics platform, can today reveal that it has seen a significant spike in calls to financial service institution using its platform in relation to UK interest ra... |
| 27.09.2022 | UK Energy Providers Inundated with Customer Calls Due to Price Hikes, Infinity Data Reveals | London, 27th September 2022: Infinity, the global call intelligence and speech analytics platform, can today reveal that it has seen significant spikes in call volumes to utilities providers using its platform relating to energy price cap i... |
| 17.12.2021 | Infinity Appoints VP Of Partnerships | Kris Wagland is the latest in a series of senior hires for the marketing technology business Martech SaaS provider, Infinity, has appointed Kris Wagland as its VP of partnerships. This newly created role will allow the business to rapidly a... |
| 12.11.2021 | Infinity Appoints Hannah Delaney as VP of Marketing | Martech SaaS provider, Infinity, has appointed Hannah Delaney as its VP of Marketing. Hannah will support Infinity’s ambitious growth plans, following strategic investment and the acquisition of ResponseTap – confirming its position as the ... |
| 22.01.2021 | Digital.com Names Best Inbound Call Tracking Software of 2021 | SEATTLE (PRWEB) January 22, 2021 Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best inbound call tracking software of 2021. The highly rated solutions were evalu... |