imimobile (part of Webex)

imimobile (part of Webex)
Last activity: 28.03.2023
Categories: CloudContentCRMDeliveryInfrastructureMessangerMobileProviderPublicTechnology
imimobile provides cloud communications software and services that manage business-critical customer interactions at scale. We believe that customer experience is the key competitive advantage for consumer businesses. So, we’re creating a world where enterprises can stay constantly connected to their customers. A world where every touchpoint, on every channel, is an opportunity to deliver rich, engaging, intuitive experiences. Our Customer Interaction Management (CIM) suite automates, orchestrates and monitors interactions with disparate back-end systems. This saves time and cuts costs for businesses, while seamlessly connecting to customers on the devices they choose. We deliver innovative, on-brand, business-critical customer interactions for blue-chip global enterprises and leading public-sector organizations including AA, Best Buy, BT, Capitec Bank, Centrica, EE, Hermes, IHG, Mercedes, Orange, O2, Vodafone and Walgreens. imimobile has global offices across the UK, USA, Canada, India and South Africa and was acquired by Cisco in February 2021.
Website visits
50.7K /mo.
Location: United Kingdom, England, London
Employees: 1001-5000
Total raised: $13M
Founded date: 2000

Investors 2

Funding Rounds 1


Mentions in press and media 50

28.03.2023Cisco is giving Webex a ChatGPT-like AI to enhance hybrid wo...Image: monticellllo/Adobe Stock Cisco is introducing a suite of generative artificial intelligence-...techrepubl...
16.02.2022Uniphore’s $400M funding called largest ever in call center ...Uniphore Technologies Inc. said today it has closed the largest funding round ever for a company in ...siliconang...
11.02.2022Francisco Market: A Cisco Retail StoryToday, I would like to share a Cisco Retail story. The setting is Francisco Market, a fictitious mar...marketscre...
27.04.2021imimobile partners with Tesco Bank to power its digital-firs...Tesco Bank uses imiconnect to help credit card customers better manage their money LONDON, 27 April...realwire.c...
15.12.2020imimobile enables ŠKODA AUTO to use the WhatsApp Business AP...Implementing WhatsApp will improve customer experience for a variety of automotive services LONDON,...realwire.c...
07.12.2020Cisco to buy IMImobile for about $730M in cashSAN JOSE, Calif. – Cisco and IMImobile PLC today announced that they have reached agreement on the t...lightreadi...
10.11.2020imimobile now supports Google’s Business MessagesBusiness Messages offers the ability for businesses to turn customer searches into conversations LO...realwire.c...
13.10.2020IMImobile helps King’s College Hospital to advance its ‘digi...LONDON 13th October 2020 - Global cloud communications software and solutions provider IMImobile PLC...realwire.c...
01.10.2020IMImobile announces it has been included in the UK governmen...UK public sector organizations achieve maximum value when procuring cloud services from select suppl...realwire.c...
15.09.2020IMImobile enables Oxford University to conduct COVID-19 rese...COVID-19 mobile survey data collection facilitated through SMS LONDON, 15 September 2020 – Global c...realwire.c...
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