I-Comm Connect

i-Comm Connect’s patented calling solution, TACTAL, allows a business to place an instant call button on their website, mobile app, or any online customer touch point. With just one click, customers are able to place a free call to the business from anywhere in the world with an internet connection.

Customers never have to leave the company’s website or app to place the call, thus enabling a pipeline of real-time data capture about each caller such as location and customer identification. The seamless, web-based calling solution makes it easier for the customer to reach the business, while significantly reducing telco expenses for the company by driving call volume away from costly toll-free services.

The business generates call buttons and manages where they route to through a simple online self-admin panel. Whether the final destination is a traditional phone line, cell phone, VoIP or PBX system, TACTAL is easily integrated within the existing telephony solution and any CRM or back end system with no additional infrastructure required.

Visit www.icommconnect.com or feel free to reach out to [email protected] to learn how TACTAL can transform the customer experience, drive more sales across the globe, capture new customer data, and increase the bottom line.