Startups
ICMI empowers organizations worldwide to provide the best customer experience possible through indus
Overview
Location
United States, Colorado, Colorado Springs
Employees
51-200
Phone
+1 800-672-6177
Founded date
1985
Mentions in press and media 13
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Jun 19, 2024 | ICMI’s Contact Center Expo announces 2024 Conference Program | ICMI’s Contact Center Expo, which brings contact center industry professionals together to tackle the challenges and opportunities that will enable positive growth and change in the industry, today announces its 2024 conference program. The... |
| Apr 14, 2024 | Самообслуживание в эпоху искусственного интеллекта | Авторский перевод Шумиха вокруг искусственного интеллекта (ИИ) достигла невиданного уровня. Конечно, с внедрением ИИ стал доступен самый широкий спектр преимуществ в индустрии обслуживания клиентов, некоторые из них мы уже используем, а о н... |
| Jul 21, 2023 | ICMI’s Contact Center Expo Unveils Inspiring Keynote Speakers on Critical Topics | Event Brings the Call Center Community Together to Learn about Trends and Emerging Issues October 16-19 in Orlando ICMI’s Contact Center Expo, which brings call center industry professionals together to tackle the challenges and opportuniti... |
| Aug 4, 2022 | How To Get The Most Out Of Live Chat On Your Website | By Kalin Kassabov, a founder and CEO of ProTexting.com, a fast-growing enterprise-level text message suite of services. |
| Jul 19, 2022 | MetricNet to Present the Contact Center Metrics Hierarchy at the 2022 ICMI Expo | INCLINE VILLAGE, NEVADA, UNITED STATES, July 19, 2022 /EINPresswire.com/ -- MetricNet is pleased to announce that Jeff Rumburg, Managing Partner of MetricNet, has been selected as a speaker for the ICMI Contact Center Expo 2022, in Orlando,... |
| Jul 7, 2021 | WebFindYou Adds New Live Chat Component to its Unique All-in-One Digital Marketing Technology | Each new component we develop is aimed at simplifying digital marketing and maximizing leads and sales, and this new live chat feature accomplishes just that, allowing businesses to stand out from the competition. - said Robert Blankenship,... |
| Oct 5, 2020 | ASC Presents Innovative Cloud Solutions at the ICMI Contact Center Expo 2020 | Improving Customer Experience with Recording, Quality Management & Analytics New App for Compliance Recording & Analytics for Microsoft Teams Helping Contact Centers Maintain Compliance when Working Remotely Hösbach, October 5, 2020... |
| Jun 3, 2020 | Want Solid Feedback From Customers? Try These 16 Approaches | Customer feedback is an important part of any business's growth and improvement. It can offer valuable insight into how people feel about and use your product. This allows businesses to capitalize on what's working and improve what isn't. |
| Jan 28, 2019 | NumberAI raises $10.5 million to add texting intelligence to business landlines | Adding intelligence to landline phones might sound like a nearly Sisyphean task, but there’s plenty of incentive to pursue a solution. Almost 43 percent of U.S. households still pay for telephone service over copper wire, according to the m... |
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FAQ about ICMI
When was ICMI founded?
ICMI was founded in 1985.
What has the press written about ICMI?
Parsers VC has collected 13 articles mentioning ICMI, among them “ICMI’s Contact Center Expo announces 2024 Conference Program” (Jun 19, 2024) and “Самообслуживание в эпоху искусственного интеллекта” (Apr 14, 2024).
Is ICMI still active?
Yes, ICMI is active; its latest activity on Parsers VC dates from Jul 24, 2024.