ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics. ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.
Location: United States, District of Columbia, Washington
Employees: 10001+
Founded date: 2002
Mentions in press and media 25
| Date | Title | Description |
| 18.09.2024 | ibex Continues Growth in the Philippines; Set to Open New Site in Davao | ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that it will open its second customer experience (CX) service center in Davao City... |
| 21.08.2024 | ibex Wins Gold Globee® at the 16th Annual 2024 Golden Bridge Awards® | ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, announced that it was named a Gold Globee® Winner at the prestigious 16th Annual 2024 Golden Bridge Awards®. The ... |
| 08.08.2024 | ibex Wave iX: A Beacon of Innovation in Customer Experience | In the fast-paced world of customer engagement, ibex Wave iX stands out like a lighthouse in a storm. Recently, it garnered two prestigious awards: the 2024 Stevie Award for Technology Excellence and the 2024 Contact Center Technology Award... |
| 08.08.2024 | ibex Wave iX Wins 2024 Stevie® Award for Technology Excellence | ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Wave iX, its AI-enabled CX solution suite, was named a Bronze award winn... |
| 02.08.2024 | ibex Wave iX Wins 2024 Contact Center Technology Award | ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Wave iX, its AI-enabled CX solution suite, won the 2024 Contact Center T... |
| 30.05.2024 | Leading the Pack: ibex Wave iX Wins CRM Award 2024 | ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that the ibex Wave iX AI-enabled CX solution suite has earned a 2024 CRM Excellenc... |
| 16.05.2024 | ibex Launches 3rd Annual CX Leadership Awards | ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced its third annual CX Leadership Awards, which honor the top customer experience (CX... |
| 14.05.2024 | ibex Wave iX Wins Stevie in 2024 ABA for Innovation | ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that its Wave iX AI-enabled CX solution suite was named the winner of a Bronze Ste... |
| 29.04.2024 | ibex to showcase Next-Gen CX Solutions for Utilities at CS Week 2024 | ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced it will be at CS Week Conference 48, in Fort Worth, Texas, April 29 to May 2, 2024. ibex will be showcasing its fu... |
| 18.04.2024 | ibex’s Christy O’Connor named among Top 50 Chief Legal Officers | ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Christy O’Connor has been named among the Top 50 Chief Legal Officers of 2024 by Women W... |
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