Startups
The way that customers buy, and what they expect from every interaction, has changed for good. Driven by social media and the personalised web - the “Internet of Me” - we believe this new era in customer expectation requires a new evolution in loyalty technology.
We help our clients to reduce customer churn and increase sales, by creating in-the-moment customer experiences that are truly personal and go way beyond traditional loyalty marketing techniques. Forget “the segment of one”... to achieve 'loyalty through experience' for tomorrow’s always-connected customer you need “the segment of now” - delivered seamlessly across all channels and devices.
The Horizon Loyalty Hub was built from the ground up to meet that challenge, with unbeatable speed of implementation, ease of use and return on investment.
Loyalty has evolved, and so must your business - we’d love to show you how!
We help our clients to reduce customer churn and increase sales, by creating in-the-moment customer experiences that are truly personal and go way beyond traditional loyalty marketing techniques. Forget “the segment of one”... to achieve 'loyalty through experience' for tomorrow’s always-connected customer you need “the segment of now” - delivered seamlessly across all channels and devices.
The Horizon Loyalty Hub was built from the ground up to meet that challenge, with unbeatable speed of implementation, ease of use and return on investment.
Loyalty has evolved, and so must your business - we’d love to show you how!
Overview
Location
United States, Massachusetts, Ipswich
Employees
11-50
Phone
+44 870 600 2311
Founded date
1996
Mentions in press and media 3
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Nov 23, 2010 | HTK Horizon turns the tap on customer service at SSW | South Staffs Water to use HTK Horizon for multi-channel marketing, customer service and mass-notification 23 November 2010: From this month, customers of South Staffs Water will benefit from a high-tech communication system that enables tim... |
| Jun 23, 2010 | HTK Horizon® transforms IVR and makes it personal | Latest update to the HTK horizon platform delivers truly personalised IVR, SMS and email for contact centres and large enterprises 23 June 2010: HTK, the UK Software-as-a-Service (SaaS) company for intelligent customer contact by email, voi... |
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FAQ about HTK
When was HTK founded?
HTK was founded in 1996.
What has the press written about HTK?
Parsers VC has collected 3 articles mentioning HTK, among them “HTK Horizon turns the tap on customer service at SSW” (Nov 23, 2010) and “HTK Horizon® transforms IVR and makes it personal” (Jun 23, 2010).
Is HTK still active?
Yes, HTK is active; its latest activity on Parsers VC dates from Dec 10, 2025.