| Date | Title | Description |
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| 27.01.2025 | Five9 Announces its New Era of CX Awards Winners | Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the winners of the New Era of CX Awards 2024. These awards celebrate the most innovative companies and individuals redefining customer experience and AI in busin... |
| 21.01.2025 | BigCommerce Simplifies Ecommerce with Catalyst One-Click Store Launch | BigCommerce, an open SaaS, composable ecommerce platform for fast-growing and established B2C and B2B brands and retailers, announced updates to Catalyst, its next generation storefront technology.
With one click from the Control Panel, mar... |
| 24.12.2024 | MarTech Interview with Scott Goodson, Founder and CEO of StrawberryFrog | Scott, you’ve led StrawberryFrog for 25 years, driving it to become a leader in purpose-driven advertising. Can you share with us your professional journey and how you’ve maintained such a strong creative vision over the years?
Ad Age Small... |
| 23.12.2024 | Eric Watkins Highlights Challenges of Building Internal SDR Teams | Eric Watkins, President of Abstrakt, is shedding light on the significant challenges businesses face when building in-house Sales Development Representative (SDR) teams. Rising costs, complex technology needs, and extended timelines are mak... |
| 04.12.2024 | Automation, Meet Human Ingenuity: Redefining the Customer Journey | Here’s a peek into my business process wish list—and, I suspect, yours as well:
I want my business to meet ever-changing customer expectations seamlessly; I want my team to balance human creativity with tech innovation effortlessly; and I w... |
| 04.12.2024 | Verint Announces New and Unique CX/EX Scoring Bot | Verint®, The CX Automation Company™, announced the addition of a new CX/EX Scoring Bot running in the Verint Open Platform. This unique bot provides critical real-time insights instead of lagging indicators provided by customer and employee... |
| 29.11.2024 | 99% Organizations Accelerate Gen AI Adoption to Enhance EX & CX: C1 | C1, a global technology solution provider focused on elevating connected human experiences, published a comprehensive report titled The Era of AI-Powered Connected Human Experience is Underway. The report details how organizations across mu... |
| 21.11.2024 | Drive Festive Marketing with a Public Relations Strategy | Table of content
Introduction
1. Sending Personalized Holiday Greetings
2. Hosting Virtual Events for Client Engagement
3. Run a Campaign that Highlights Industry Insights
4. Offer Limited-Time Holiday Promotions
5. Leverage Social Media fo... |
| 21.11.2024 | Drives Festive Marketing with a Public Relations Strategy | Table of content
Introduction
1. Sending Personalized Holiday Greetings
2. Hosting Virtual Events for Client Engagement
3. Run a Campaign that Highlights Industry Insights
4. Offer Limited-Time Holiday Promotions
5. Leverage Social Media fo... |
| 04.11.2024 | Posh Launches REALM™: AI Platform Expanded with LLM-Based Reasoning | Posh AI today announced REALM™, the industry’s most advanced AI reasoning engine, purpose-built to elevate customer and employee experiences in the banking sector. By combining the power of LLMs with Posh’s proprietary AI, REALM™ sets a new... |
| 31.10.2024 | Incorporating Sustainability in the B2B Marketing Realm | Table of Contents
Introduction
1. The Importance of Sustainability in B2B Marketing
1.1. Standing Out From Other Brands
1.2. Influencing Buyer’s Mindset
1.3. Regulatory Compliance
2. The Top Four Sustainable Marketing Strategies
2.1. Unders... |
| 21.10.2024 | U.S. Firms Use Cloud, AI to Boost Customer Experience | Most U.S. enterprises have shifted from in-house to outsourced contact centers over the past few years to improve customer experience (CX), according to a new research report published by Information Services Group (ISG) (Nasdaq: III), a le... |
| 23.09.2024 | ISG Digital Business Summit to Explore AI’s Impact on CX | Leaders with Airbus, Swiss Re, Roche, Post Office Group and other companies will gather for the third annual ISG Digital Business Summit DACH, October 7–8, in Frankfurt to discuss their plans and expectations for AI and other emerging techn... |
| 20.09.2024 | Amsive Named a Crain’s Best Places to Work in NYC | Amsive, a leading performance marketing agency, has been named one of Crain’s Best Places to Work in New York City for 2024. This prestigious recognition once again highlights Amsive’s dedication to fostering an inclusive, innovative, and s... |
| 20.09.2024 | 70% of CX Leaders See AI as Crucial, But Only 34% Have Needed Skills | A new research report from Genesys® found that AI is rapidly becoming indispensable for companies aiming to stay competitive in the customer experience (CX) landscape. The report, “Customer experience in the age of AI,” revealed a staggerin... |
| 13.09.2024 | Genesys: Riding the AI Wave to Unprecedented Growth | In the fast-paced world of technology, Genesys is making waves. The company, a leader in AI-powered experience orchestration, has reported remarkable growth in the first half of fiscal year 2025. The numbers tell a compelling story. Genesys... |
| 12.09.2024 | Genesys First Half 2025 Success Heightened by AI Demand | Genesys®, a global cloud leader in AI-powered experience orchestration, reported strong results for the first half of its fiscal year 2025 (Feb. 1 – July 31, 2024). The Genesys Cloud™ platform surpassed $1.6 billion annual recurring revenue... |
| 20.08.2024 | AUDIENCEX Unveils Performance Metrics from AUDIENCEX Intelligence | AUDIENCEX, the AI-enabled, omnichannel advertising partner built to drive results for brands and agencies, released data highlighting the year-to-date impact metrics for AUDIENCEX Intelligence (AXi), its suite of privacy-safe data science a... |
| 16.07.2024 | TELUS International Announces Leadership Appointments for Fuel iX growth | TELUS International, rebranding to TELUS Digital Experience later in the third quarter, has recruited two seasoned artificial intelligence (AI) and Software as a Service (SaaS) industry professionals to its Fuel iX leadership team. The stra... |
| 08.07.2024 | Quark expands collaboration with Microsoft to extend QPP NextGen reach | Quark Software, the global provider of content automation, intelligence and design software, announced it has expanded its collaboration with Microsoft to extend the reach of Quark Publishing Platform (QPP) NextGen, its specialist enterpris... |
| 03.07.2024 | Opera GX browser AI gets new features | Opera GX, the browser for gamers, is bringing a significant update to the browser’s built-in AI, Aria. This update provides users with the latest AI features that Opera has been releasing as part of their experimental AI Feature Drops progr... |
| 24.06.2024 | WWPR Announces 2024 Emerging Leaders Awards Winners | On June 18, Washington Women in Public Relations (WWPR), a professional society for female communicators in the greater capital area, named its 2024 class of Emerging Leaders Awards (ELAs). The seven winners were selected from a diverse and... |
| 04.06.2024 | Elevate CLV & Slash Costs With Stackless Data’s Sellers Playbook | Stackless Data, a leading provider of data-driven solutions, is excited to announce the release of its latest resource, “The Seller’s Playbook for Increasing CLV and Reducing CAC.” Stackless Data is offering this playbook as a free download... |
| 22.05.2024 | LambdaTest Integrates with PractiTest for Enhanced Testing Capabilities | LambdaTest, a leading test orchestration and execution platform, is excited to announce its integration with PractiTest, a leading provider of quality assurance and test management platform. This collaboration aims to transform the testing ... |
| 22.05.2024 | SurveyMonkey Announces the Return of Curiosity Con | SurveyMonkey:
WHAT: SurveyMonkey, a global leader in online surveys and forms, announced the return of Curiosity Con, the company’s trademark annual event. The event will feature insightful sessions that showcase how feedback fuels success ... |
| 10.05.2024 | Legion Technologies Secures $50M Growth Investment to Revolutionize Workforce Management | Legion Technologies, a Santa Clara-based workforce management company, recently announced a significant $50 million growth investment led by Riverwood Capital. This funding round, which brings Legion's total funding to $145 million, will pr... |
| 08.05.2024 | Legion secures $50M Growth Investment Led by Riverwood Capital | Legion Technologies, an innovator in workforce management (WFM), today announced a $50 million growth round led by Riverwood Capital with strategic participation from existing investors, including Norwest, Stripes, Webb Investment Network, ... |
| 07.05.2024 | Glance showcases intelligent Guided CX™ at Genesys Xperience | Glance, a leading provider of customer engagement solutions, is excited to announce its participation in Genesys Xperience, taking place May 13 to 15 in Denver. At the event, Glance will showcase its innovative, intelligent Guided CX™ funct... |
| 06.05.2024 | Avaya named in ShortLists™ Among Top Solutions For CCaaS and UCaaS | Avaya, a global leader in customer experience and communications solutions, announced that two of its solutions have been recognized by Constellation Research in its latest ShortLists™: Avaya Experience Platform™ (AXP) Public Cloud for Cont... |
| 16.04.2024 | Celigo and TikTok Shop to Unlock New Opportunities for Retailers | Celigo, the leading Integration Platform as a Service (iPaaS) for both IT and business users, has partnered with TikTok Shop, a collaboration that provides unparalleled benefits for retailers. By integrating TikTok Shop with Celigo’s powerf... |
| 03.04.2024 | NIQ announces the launch of the Full View™ – Measurement | NIQ is excited to unveil the Full ViewTM – Measurement, an evolution of core capabilities poised to transform the consumer intelligence industry. This expanded offering ensures that retailers, manufacturers, and the financial services commu... |
| 28.03.2024 | Applitools announced partnership with Kobiton | Applitools, the industry leader for AI-powered test automation, announced it has partnered with Kobiton, a leader in mobile application testing. The Applitools Intelligent Testing Platform integrated with Kobiton’s Mobile App Testing Platfo... |
| 21.03.2024 | SolarWinds to host Americas Transform Partner Summit | SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, announced it will host its annual Americas Partner Summit 2024 in Miami April 8–10, 2024. The event is part of the SolarWinds Transform Par... |
| 20.03.2024 | Aircall appoints New CPO and CTO | Aircall, the customer communication and intelligence platform, announced the appointments of Tom Chen, Chief Product Officer (CPO) and Alan Talanoa, Chief Technology Officer (CTO), who will grow and strengthen its small and medium-sized bus... |
| 18.03.2024 | EVNA PR wins Prestigious Honor at the PR Net’s Next Gen Awards 2024 | EVNA PR, a leading public relations agency helmed by founder Simona Rozhko, has clinched a coveted spot at The PR Net’s Next Gen Awards 2024, solidifying its position as an innovative and impactful player in the industry and the next genera... |
| 11.03.2024 | Medallia announces Ben Brewer as new Chief Revenue Officer | Medallia, Inc., the global leader in customer and employee experience, today announced the addition of Ben Brewer as Chief Revenue Officer. Brewer brings extensive experience leading large sales organizations at companies like Cornerstone O... |
| 06.02.2024 | PG Forsta Leads in the 2024 Gartner® Magic Quadrant™ for VoC | PG Forsta, the leading provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders, today announced that it has been named by Gartner as a Lead... |
| 06.02.2024 | Medallia commits to Net Zero by 2040 | Medallia, Inc., the global leader in customer and employee experience, today announced a commitment to achieve net-zero greenhouse gas (GHG) emissions by 2040, 10 years ahead of what is required in The Paris Agreement. The Paris Agreement c... |
| 19.01.2024 | 3CLogic expands AI-Powered Analytics with Medallia partnership | 3CLogic today announced the integration of its Voice AI, Contact Center, and SMS platform with Medallia, the global leader in customer and employee experience, to extend rich emotion and Conversational AI capabilities to its growing base of... |
| 28.11.2023 | TELUS International launches Eco-Friendly Site in Morocco | TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, today announced the offici... |
| 07.09.2023 | New Breed released the first “State of HubSpot” report | New Breed, an Elite HubSpot Solutions Partner, today announced the release of the first “State of HubSpot” report. The research, based on insights from 1,000+ global revenue leaders, sheds light on the challenges organizations face today an... |
| 05.09.2023 | NOX emerges as a solution for brands to thrive in the digital realm | NOX Media, a dynamic full-service marketing agency and creative studio, is proud to announce its emergence as a new solution for talent and brands seeking to thrive in the digital realm. With a commitment to fostering growth, engagement, an... |
| 30.08.2023 | Medallia announces Experience ‘24 will Return to Las Vegas Feb. 5-7 | Medallia, Inc., the global leader in customer and employee experience, today announced details for the industry’s premier event, Experience ‘24. The global event will be held at Wynn Las Vegas from Feb. 5-7 with inspiring keynote speakers, ... |
| 29.08.2023 | Bandwidth wins ‘Best Places to Work’ Award | Bandwidth Inc. (NASDAQ: BAND), a leading global enterprise cloud communications company, today announced it has again won a “Best Places to Work” award in its hometown Triangle, N.C., region from the Triangle Business Journal. Winners were ... |
| 18.08.2023 | Everise wins Gold Stevie® Award | Everise, a global leader in transforming customer service for high-growth brands, was named the winner of a Gold Stevie® Award in the Remote Working Solution category in the 20th Annual International Business Awards® today. In addition, the... |
| 17.08.2023 | Viant earns Great Place To Work Certification™ for Second Year | Viant Technology Inc.(NASDAQ: DSP), a leading people-based advertising technology company, is proud to be Certified™ by Great Place To Work® for the second year in a row. The prestigious award is based entirely on what current employees say... |
| 03.08.2023 | ngrok expands Executive Team with three new additions | ngrok, the API-first ingress-as-a-service platform, today announced the appointments of Zubin Tavaria as chief marketing officer, Heather McLinden as chief people officer and Chad Tindel as field chief technology officer and vice president ... |
| 31.07.2023 | Voca CIC certified as a Microsoft Teams contact center solution | Highlights
Voca Conversational Interaction Center (Voca CIC) enables any Microsoft Teams user to act as an agent through a one-screen, AI-first contact center.
AudioCodes is targeting its Microsoft Teams customer base of over 7 million Micr... |
| 18.07.2023 | Korbyt receives Growth Investment from Clearhaven Partners | Korbyt, a leading provider of digital signage and workplace experience software, announced that it has received a significant growth investment from Clearhaven Partners (“Clearhaven”), a dedicated software and technology-focused private equ... |
| 18.07.2023 | Seismic opens new San Diego Headquarters | Unispace designed the “office of the future” for the enablement leader, where employees have the built-in flexibility to organize by activity rather than traditional departments
Seismic, the global leader in enablement, today announced the ... |
| 18.07.2023 | MiContact Center Business wins 2023 Contact Center Technology Award | Mitel, a global leader in business communications, announced today that TMC, a global, integrated media company, has named MiContact Center Business as a 2023 Contact Center Technology Award winner, presented by CUSTOMER magazine.
MiContact... |
| 17.07.2023 | Headroom partners with Lucid Software | Headroom, a startup offering embedded AI-powered video conferencing technology, announces its integration with Lucid Software, the leader in visual collaboration software, to enhance the workplace collaboration experience by allowing Lucid ... |
| 10.07.2023 | Omnia Strategy Group launches to define B2B Tech Marketing new era | Today, Omnia Strategy Group, LLC., a visionary B2B tech marketing firm, announces its mission to redefine the paradigms of market positioning, product marketing and thought leadership. For too long, companies have operated without knowing w... |
| 04.07.2023 | MarTech Interview with Michael Mathias, Chief Executive Officer at Whereoware. | In the ever-evolving landscape of business, where marketing, software, professional services, big data, analytics, and technology converge, driving innovation and achieving customer success are paramount for high-growth companies. However M... |
| 27.06.2023 | FINEOS Announces GroupTech Connect 2023 | FINEOS Corporation announced today that registration is now open for GroupTech Connect 2023, the Group and Employee Benefits industry’s premier one-day conference, on Tuesday, Oct. 31. Sponsored by FINEOS, GroupTech Connect is a kickoff day... |
| 23.06.2023 | ibex Crowns 2023 CX Leadership Award Winners at CCW Vegas | ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced the winners of the 2023 CX Leadership Awards, which honor the top customer experience (CX) in... |
| 23.06.2023 | Jessica Torres-Soto Joins MikeWorldWide as Chief People Officer | MikeWorldWide, one of the leading NY-based independent public relations agencies welcomes Jessica Torres-Soto as the newest member of the agency’s executive management team in the role of chief people officer. Torres-Soto will partner with ... |
| 22.06.2023 | eGain Launches First-of-Its-Kind Knowledge Academy | eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced the launch of the eGain® Knowledge Academy™. Dedicated to fostering a community of knowledge management (KM) professiona... |
| 21.06.2023 | Genesys® kicks off Xperience 2023 | Genesys unveils expanded relationship with AWS and new Genesys Cloud CX innovations focused on generative AI, work automation and task routing
Genesys Experience Index launches with new tailored solution to help contact centers improve agen... |
| 21.06.2023 | Yellow.ai launches generative AI ChatBots and VoiceBots solution | Yellow.ai, a global leader in Conversational AI, today announced that its generative AI-powered ChatBots and VoiceBots solution for customer and employee experience automation are now available on SAP® Store, the digital marketplace for SAP... |
| 20.06.2023 | Genesys® unveiled its Experience Index™ methodology | The Genesys Experience Index becomes the first people-centric methodology to provide organizations with visibility into where loyalty is built or broken
New offer applies methodology to organizations’ employee experience for better workforc... |
| 20.06.2023 | Total Expert Earns 2023 Top Workplace Award by Star Tribune | Total Expert, the CRM and customer engagement platform purpose-built for modern financial institutions, has been awarded a Top Workplaces 2023 honor by the Star Tribune. The list is based solely on employee feedback gathered through a third... |
| 13.06.2023 | Everise Named Among Newsweek’s Top 100 Global Most Loved Workplaces | Everise, a global leader in transforming customer service for high-growth brands, today announced being named among Newsweek’s Top 100 Global Most Loved Workplaces®. The 2023 Top 100 Global Most Loved Workplaces® is the newest list released... |
| 06.06.2023 | Genesys® expands generative AI abilities for experience orchestration | Genesys® today announced expanded generative AI capabilities for experience orchestration, helping organizations unlock deeper customer and operational insights using the power of Large Language Models (LLMs) as a force multiplier for emplo... |
| 06.06.2023 | Yellow.ai’s generative AI Chatbots Available on Genesys AppFoundry | Yellow.ai, a global leader in Conversational AI, today announced its Generative AI-powered Voicebots and Chatbots are now available on the Genesys AppFoundry™, a marketplace of solutions offering a curated selection of applications and inte... |
| 25.05.2023 | iQor Announces Fleurette Navarro as Chief People Officer | iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, today announced the promotion and appointment of Fleurette Navarro as chief people officer effective June 1, 2023. As a member of the executive t... |
| 08.05.2023 | Genesys announces keynote speakers for Xperience 2023 | Genesys®, a global cloud leader in experience orchestration, today announced keynote speakers for Xperience 2023, the customer experience event of the year, to be held June 19–21 at the Gaylord Rockies Resort and Convention Center in Denver... |
| 26.04.2023 | EngageSmart Named Top Workplace in Five categories | EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payment solutions, has been named to Energage’s Top Workplaces for Leadership, Innovation, Work-Life Flexibility, Compensa... |
| 20.04.2023 | NWN Carousel Launches New Customer Innovation & Experience Center | NWN Carousel, the leading Cloud Communications Service Provider delivering integrated solutions for today’s work environments, has opened its first Customer Innovation & Experience Center. The new facility showcases state-of-the-art sol... |
| 20.04.2023 | UJET announces strategic partnership with Alvaria and Google Cloud | UJET, Inc., the intelligent, modern contact center platform, today announced a new, strategic partnership with Alvaria and Google Cloud. The partnership enables enterprise contact centers to integrate and leverage Alvaria’s compliant outbou... |
| 06.04.2023 | Smarten Spaces Launches Jumpree for Microsoft Teams | Smarten Spaces, a leader in digital workplace solutions, is proud to announce the launch of a purpose-built package, Jumpree by Smarten Spaces for Microsoft Teams, a comprehensive digital workplace platform. As most companies move to workin... |
| 23.03.2023 | Genesys and Acqueon Announce Partnership | Genesys®, a global cloud leader in experience orchestration, and Acqueon, a leading customer engagement platform specializing in outbound revenue generation and intelligence, today announced a partnership to help business-to-consumer (B2C) ... |
| 21.03.2023 | Conterra Networks Launches CDG’s MBS Ticketing Solution | Communications Data Group (CDG) is pleased to announce that Conterra Networks, a regional fiber-driven service provider headquartered in Charlotte, NC, has launched CDG’s MBS Ticketing module as part of a multistage initiative to improve th... |
| 16.03.2023 | Cordial Awarded Best Places to Work | The Business Intelligence Group has named Cordial, the cross-channel marketing and data management platform for brands to communicate in personal, intelligent ways, a Best Places to Work. The organization identifies companies actively worki... |
| 15.03.2023 | TTEC named to the Best Workplaces 2023 list in Mexico | TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, is pleased to announce that it has been recognized for the fifth consecutive year ... |
| 15.03.2023 | ibex Wins Bronze Stevie® Award | ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has been presented with a Bronze Stevie® Award in the Contact Center or Customer Serv... |
| 08.03.2023 | Laserfiche Launches New MuleSoft Integration | Laserfiche — the leading SaaS provider of intelligent content management and business process automation — today announced a new MuleSoft Certified Connector for Laserfiche®. Accessible in the MuleSoft Anypoint Exchange and the Laserfiche S... |
| 06.03.2023 | Appy Pie Connect App Integrations Boost Remote Workers’ Productivity | Appy Pie Connect, a leading cloud-based workflow automation SaaS, now supports an ever-growing range of AI-powered app integrations aimed at boosting productivity for remote workers. With work-from-home options on the rise, Appy Pie Connect... |
| 02.03.2023 | Medallia Names Joe Tyrrell Chief Executive Officer | Medallia, Inc., the global leader in customer and employee experience, today announced Joe Tyrrell has been named CEO. He replaces Leslie Stretch, who is retiring and transitioning into an advisory role at the company. Tyrrell joins after s... |
| 21.02.2023 | Acosta Announces Don Byrd, New EVP of In-Store Services for Walmart | Acosta announced today that Don Byrd is joining the company as Executive Vice President of In-Store Services for Walmart. In this role, Byrd will lead a team dedicated to elevating service and outcomes and enhancing talent acquisition and e... |
| 21.02.2023 | Medallia, Inc., announces Medallia Experience Orchestration | Medallia, Inc., the global leader in customer and employee experience, today announced Medallia Experience Orchestration (MXO), a platform that helps companies use omnichannel customer insights to understand and personalize what their custo... |
| 08.02.2023 | Trax Joins the MuleSoft Technology Partner Program | Trax, a leading global provider of computer vision solutions and analytics for retail, today announced it has joined the MuleSoft Technology Partner Program by releasing a MuleSoft Certified Connector for Trax. The Trax connector, accessibl... |
| 02.02.2023 | The Wide-Reaching Benefits Of Conversational Commerce | There are a few tech brands that have evolved entire systems of our work and home cultures. Obviously, Facebook changed the way we communicate with friends and family—, and eventually, how we consume news, media, and other content. Airbnb c... |
| 12.01.2023 | ibex Named One of America’s Greatest Workplaces for Diversity 2023 | ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that the company was named to Newsweek’s inaugural list of America’s Greatest Workplaces for ... |
| 11.01.2023 | SelectBlinds Chooses Medallia For Customer Experience | Medallia, Inc., the global leader in customer and employee experience, today announced that SelectBlinds has selected Medallia as its experience platform of choice.
SelectBlinds is the highest rated, most reviewed online window treatment co... |
| 09.01.2023 | Playvox launches a global collaboration with Salesforce | Playvox, one of the leading providers of workforce engagement solutions for digital-first and CRM-centric contact centers, today announced the launch of a global collaboration with Salesforce (NYSE: CRM). Playvox solutions deliver a powerfu... |
| 29.11.2022 | Intradiem recognized with the 2022 Product Leadership Award | Based on its recent analysis of the workforce engagement and intelligent automation industry, Frost & Sullivan recognizes Intradiem with the 2022 Product Leadership Award for empowering customer experience (CX) teams with intelligent au... |
| 11.11.2022 | Broadvoice Wins Inc.’s Inaugural ‘Power Partner’ Award | Inc. Business Media has named Broadvoice®, a provider of hosted voice, unified communications (UCaaS), call center services (CCaaS) and SIP trunking services for businesses, to its inaugural Power Partner Awards, honoring B2B organizations ... |
| 21.10.2022 | Tellius announces a $16 million Series B funding round | Tellius, a leading AI-driven decision intelligence platform, today announced a $16 million Series B funding round led by Baird Capital. All of Tellius’ existing investors—Sands Capital Ventures, Grotech Ventures, and Veraz Investments—parti... |
| 13.10.2022 | Enterprise Connect unveils its 2023 event program | Enterprise Connect, the leading conference and exhibition for enterprise communications and collaboration, today unveils its 2023 event program. Enterprise Connect brings IT decision-makers together to explore the trends and technologies dr... |
| 11.10.2022 | Cotiviti launches Star Intelligence | Cotiviti, a leader in data-driven healthcare solutions, has launched Star Intelligence for Medicare Advantage payers, marking the latest addition to its industry-leading Quality and Stars solution suite. This new solution gives plans the ab... |
| 11.10.2022 | Circa Announces Partnership Program Expansion | Today Circa announces expansion to its Partnership Program. Since launch about two years ago, the number of Circa partners have grown immensely, creating a need for more features and a robust tier structure. For companies seeking channel gr... |
| 10.10.2022 | Revation Systems Announces Company Name Change to LinkLive | Revation Systems, a customer engagement platform provider for the most regulated U.S. industries such as healthcare and banking, has formally changed its name to LinkLive; the name of its purpose-built, secure digital communications platfor... |
| 07.10.2022 | BigCommerce Adds Rosie Rivel as First Chief Information Officer | BigCommerce (Nasdaq: BIGC), a leading Open SaaS ecommerce platform for fast-growing and established B2C and B2B brands, today announced Rosie Rivel has joined the company as its first Chief Information Officer.
Rivel will lead BigCommerce’s... |
| 07.10.2022 | TTEC recognized as a Leader in Everest Group’s CX Management | TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announced that Everest Group recognized it as a Leader in the Customer Expe... |
| 05.10.2022 | E-Estonia will be at 2022 GITEX GLOBAL | As the e-governance leader in Europe, Estonia is the world’s first country to function as a digital service government. Through enabling its population to do business using broad digital service network, Estonia outperforms all other countr... |
| 30.09.2022 | Troika Media Group, Inc announces 4th quarter financial results | Troika Media Group, Inc. ( Nasdaq: TRKA) (“TMG”), a consumer engagement and customer acquisition group today announced financial results for its fiscal fourth quarter and fiscal year ended June 30, 2022. TMG is a professional services compa... |
| 28.09.2022 | Allied Global Marketing Continues UK + EU Expansion | Leading entertainment and lifestyle marketing agency Allied Global Marketing is pleased to announce their continued global expansion with the launch of their Partnership Marketing division in London. To support the agency’s continued growth... |
| 27.09.2022 | SupportNinja Expands Global Operations into Romania | SupportNinja, an award-winning Dallas-based business process outsourcing company, has announced the expansion of its operations to Romania. This move extends the organization’s 24/7 customer experience footprint beyond the U.S., Philippines... |
