| Date | Title | Description |
| 28.10.2025 | Tech Companies Bet Big on Proprietary AI Platforms to Offer One-Stop Solution to Clients IT firms are betting big on proprietary AI platforms, reshaping their business models from outsourcing to outco... | Tech companies are building proprietary artificial intelligence (AI) platforms in-house to offer clients with a one-stop solution that enables them to lead in an AI first world.
For instance, Wipro recently launched 'Wipro Intelligence', a ... |
| 13.10.2025 | HGS Opens a New Intelligent Experience Hub in Manila, Philippines | MANILA, Philippines, Oct. 13, 2025 /PRNewswire/ -- Hinduja Global Solutions (HGS) (listed on BSE & NSE), a leading provider of digital experience, business process management (BPM), and digital media services, today announced the openin... |
| 21.10.2024 | U.S. Firms Use Cloud, AI to Boost Customer Experience | Most U.S. enterprises have shifted from in-house to outsourced contact centers over the past few years to improve customer experience (CX), according to a new research report published by Information Services Group (ISG) (Nasdaq: III), a le... |
| 18.10.2024 | HGS launches its AI Hub in Manila to boost digital experience for clients | MANILA, Philippines and SYDNEY, Oct. 18, 2024 /PRNewswire/ -- Hinduja Global Solutions (HGS) (listed on BSE & NSE), a leading provider of solutions in digital experience, business process management (BPM) and digital media services, tod... |
| 11.10.2024 | European Contact Centers Turn to Advanced CX Tools to Reduce Turnover | Enterprises in Europe are seeking provider support and solutions that offer analytics, omnichannel engagement and personalization to enhance both the customer experience (CX) and contact center agent satisfaction and retention, according to... |
| 20.06.2024 | Tata Communications Hosted SASE redefines next-gen networking & security | The unified solution marks the first of its kind implementation globally
Harnesses company's global network presence to deliver carrier grade performance and enhance user experience
Provides unified visibility and control of network traffic... |
| 08.02.2024 | Second of the 'Fabulous Five' reaches $3T market cap | Microsoft now top-valued as generative AI sends valuations through the roof in the tech sector
Microsoft hit the $3 trillion market cap recently, becoming the second company in the world to reach this milestone. After a stellar run in 2023,... |
| 20.12.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates | This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-sy... |
| 19.12.2023 | HGS Next-Gen Accelerator Harnesses Generative Artificial Intelligence for Contact Centers | HGS Agent X 23 release unlocks the ability of contact center agents to be more effective by utilizing AI to turn conversations into data and extract insights that lay the foundation for a world of autonomous customer experiences that are pr... |
| 29.08.2023 | 14 Creative Ways You Can Use AI To Drive Blog Visits | getty |
| 29.07.2023 | HGS organizes 3 day Tech Roadshow in Australia | The roadshow was conducted in Canberra and Sydney
SYDNEY, July 29, 2023 /PRNewswire/ -- Hinduja Global Solutions (HGS), a leading provider of solutions in digital consumer experience (CX), business process management (BPM), and digital medi... |
| 03.03.2023 | HGS Completes Acquisition of TekLink International | Hinduja Global Solutions Limited (HGS), a leading provider of solutions in digital consumer experience (CX), business process management (BPM) and digital media services, announced it has completed the acquisition of 100% stake in TekLink I... |
| 14.02.2023 | HGS Appoints Patrick Elliott as New CEO for HGS UK | Hinduja Global Solutions Limited (HGS) (Listed on NSE & BSE, India), a leading provider of solutions in digital consumer experience (CX), business process management (BPM) and digital media services, announced the appointment of Patrick... |
| 15.12.2022 | ‘HGS Axle’ Smartbot Solution Improves Customer Experience for Roadside Incidents | Human-centric bot technology has aided nearly 35,000 drivers seeking emergency roadside assistance to date
Hinduja Global Solutions (HGS) (listed in BSE & NSE), a leading and innovative provider of solutions in consumer engagement, digi... |
| 11.12.2022 | HGS Continues to Expand its Digital Focus, Announces Acquisition | In line with its ongoing evolution into a digital-led, people-driven customer experience (CX) services provider, Hinduja Global Solutions Limited (HGS), continues to make significant investments to expand its digital capabilities.
The compa... |
| 06.12.2022 | How To Communicate Corporate Values To External Audiences | Many professionals and consumers today prefer to engage with companies that demonstrate values aligned with their own personal values, whether through ecological commitments, inclusive workspace policies or other initiatives. The more authe... |
| 22.11.2022 | HGS Partners with Genesys | Hinduja Global Solutions (HGS), a leading and innovative provider of solutions in consumer engagement, digital customer experiences (CX), and business process management (BPM), announced a strategic partnership with Genesys, a global cloud ... |
| 25.10.2022 | New Partnership Announcement: HGS and ChatLingual | ChatLingual and HGS Announce New Partnership to Pioneer Multilingual CX
This partnership is a fantastic opportunity for HGS to better support its international clients by providing a more effective level of multilingual support for customer... |
| 23.06.2022 | Hinduja Global Solutions Wins 2022 Artificial Intelligence Breakthrough Award | “By freeing up the multitasking time of call center agents, HGS Agent X accelerates every customer interaction, providing a thorough response while decreasing the amount of human effort required to address the volume and complexity of incom... |
| 31.01.2022 | HGS to acquire Diversify Offshore, Australia | - Acquisition to open up ANZ as a new client market
- Addition of 1,100+ domain experts and four delivery centers in Philippines
BANGALORE, India, Jan. 31, 2022 /PRNewswire/ -- Hinduja Global Solutions Ltd. (HGS) (Listed on NSE and BSE, Ind... |
| 26.01.2022 | 7 ways the metaverse will change the enterprise | This article is part of a VB special issue. Read the full series here: The metaverse - How close are we?
A buzzword among tech buffs, the metaverse can be summarized as a natural evolution of the internet where a network of persistent digit... |
| 10.01.2022 | Hinduja Global Solutions concludes sale of its healthcare services business for US$ 1.2 Bn (approx. INR. 8,940 Cr) to BPEA | Announces an interim/ special dividend of Rs. 150/share and a 1:1 bonus, subject to necessary approvals.
Funds generated from the divestment to be strategically invested in building HGS' technology capabilities
The Hinduja Group's business ... |
