At HelpSocial, we help large brands that are overwhelmed with growing customer inquires in social media. We help them scale their response efforts in the contact center to provide a unified customer experience across all communication channels.
Along with full featured web & mobile apps, we use proprietary integration technology that combines social comments with internal customer data and sends them into the contact center system in a way that allows them to be routed just like a phone call. This is gives the brand the ability to respond faster and resolve customer issues quicker without disrupting their established customer care workflows.
Contact us at info@helpsocial.com for a demo and more information.
Location: United States, Texas, Austin
Employees: 11-50
Founded date: 2014
Investors 2
| Date | Name | Website |
| 03.03.2021 | Alamo Ange... | alamoangel... |
| - | Techstars | techstars.... |
Mentions in press and media 5
| Date | Title | Description | Source |
| 04.09.2017 | Chris Burney with the San Antonio Angel Network Discusses An... | By LAURA LOREK Publisher of Silicon Hills News “A group of local investors, visionaries, entrepren... | siliconhil... |
| 23.02.2016 | San Antonio’s Girdley Finds Spark in Startup Seed Investment... | Share Share on Facebook Share on Twitter LinkedIn Email Reprints San Antonio—Michael Girdley is an ... | xconomy.co... |
| 12.02.2016 | The Fourth Techstars Cloud Cohort Showed off Their Ventures ... | At the Aztec Theater in downtown San Antonio, entrepreneurs with 11 startups took to the stage to ... | siliconhil... |
| 04.12.2015 | Geekdom Transforms San Antonio’s Technology Industry in Four... | What kind of impact can a privately financed technology incubator have on a city? Just take a look ... | siliconhil... |
| 03.11.2015 | Techstars Cloud Selects 11 Companies to Participate in “Clou... | “We have a group of amazing founders from all over the world,” Blake Yeager, managing director of ... | siliconhil... |