HelpSocial
https://www.helpsocial.com/At HelpSocial, we help large brands that are overwhelmed with growing customer inquires in social media. We help them scale their response efforts in the contact center to provide a unified customer experience across all communication channels.
Along with full featured web & mobile apps, we use proprietary integration technology that combines social comments with internal customer data and sends them into the contact center system in a way that allows them to be routed just like a phone call. This is gives the brand the ability to respond faster and resolve customer issues quicker without disrupting their established customer care workflows.
Contact us at info@helpsocial.com for a demo and more information.
Location: United States, San Antonio
Angel list: https://angel.co/company/helpsocial
Member count: 11-50
Investors 2
| Date | Name | Website |
| 03.03.2021 | Alamo Ange... | alamoangel... |
| - | Techstars | techstars.... |
Mentions in press and media 5
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| 04.09.2017 | Chris Burn... | By LAURA LOREK Publisher of S... | - | - | siliconhil... |
| 23.02.2016 | San Antoni... | Share Share on Facebook Share ... | - | David Holl... | xconomy.co... |
| 12.02.2016 | The Fourth... | At the Aztec Theater in down... | - | - | siliconhil... |
| 04.12.2015 | Geekdom Tr... | What kind of impact can a priv... | - | - | siliconhil... |
| 03.11.2015 | Techstars ... | “We have a group of amazing ... | - | - | siliconhil... |