Tags:AppBrandBuildingBusinessCareCenterCommunicationDataFinanceFinTechInformationInternetMarketMediaMobileNetworksPhonePlatformServiceSocialTechnologyTimeWeb
At HelpSocial, we help large brands that are overwhelmed with growing customer inquires in social media. We help them scale their response efforts in the contact center to provide a unified customer experience across all communication channels. Along with full featured web & mobile apps, we use proprietary integration technology that combines social comments with internal customer data and sends them into the contact center system in a way that allows them to be routed just like a phone call. This is gives the brand the ability to respond faster and resolve customer issues quicker without disrupting their established customer care workflows. Contact us at info@helpsocial.com for a demo and more information.
Likes
495
Location: United States, San Antonio
Member count: 11-50

Investors 2

Mentions in press and media 5

DateTitleDescriptionCategoryAuthorSource
04.09.2017Chris Burn...By LAURA LOREK Publisher of S...--siliconhil...
23.02.2016San Antoni...Share Share on Facebook Share ...-David Holl...xconomy.co...
12.02.2016The Fourth... At the Aztec Theater in down...--siliconhil...
04.12.2015Geekdom Tr...What kind of impact can a priv...--siliconhil...
03.11.2015Techstars ... “We have a group of amazing ...--siliconhil...