At HelpSocial, we help large brands that are overwhelmed with growing customer inquires in social media. We help them scale their response efforts in the contact center to provide a unified customer experience across all communication channels.
Along with full featured web & mobile apps, we use proprietary integration technology that combines social comments with internal customer data and sends them into the contact center system in a way that allows them to be routed just like a phone call. This is gives the brand the ability to respond faster and resolve customer issues quicker without disrupting their established customer care workflows.
Contact us at info@helpsocial.com for a demo and more information.
Along with full featured web & mobile apps, we use proprietary integration technology that combines social comments with internal customer data and sends them into the contact center system in a way that allows them to be routed just like a phone call. This is gives the brand the ability to respond faster and resolve customer issues quicker without disrupting their established customer care workflows.
Contact us at info@helpsocial.com for a demo and more information.
Location: United States, Texas, Austin
Employees: 11-50
Founded date: 2014
Investors 2
| Date | Name | Website |
| 03.03.2021 | Alamo Ange... | alamoangel... |
| - | Techstars | techstars.... |
Mentions in press and media 5
| Date | Title | Description |
| 04.09.2017 | Chris Burney with the San Antonio Angel Network Discusses Angel Investing on Ideas to Invoices | By LAURA LOREK Publisher of Silicon Hills News |
| 23.02.2016 | San Antonio’s Girdley Finds Spark in Startup Seed Investments | Share Share on Facebook Share on Twitter LinkedIn Email Reprints San Antonio—Michael Girdley is an investor in early stage technology companies who, most recently, was the CEO of his family’s San Antonio fireworks business, Alamo Fireworks.... |
| 12.02.2016 | The Fourth Techstars Cloud Cohort Showed off Their Ventures at Demo Day 2016 | |
| 04.12.2015 | Geekdom Transforms San Antonio’s Technology Industry in Four Years | What kind of impact can a privately financed technology incubator have on a city? |
| 03.11.2015 | Techstars Cloud Selects 11 Companies to Participate in “Cloud 2016” |