Help Lightning provides next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world.
Our company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems.
Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
Learn more at https://helplightning.com or download from App Store or Google play.
Location: United States, Alabama, Birmingham
Member count: 11-50
Phone: +1 800-651-8054
Total raised: $11M
Founded date: 2016
Investors 5
| Date | Name | Website |
| - | Tech Squar... | techsquare... |
| - | Engage VC | engage.vc |
| - | Mosley Ven... | mosleyvent... |
| - | Resolve Gr... | resolvegro... |
| - | HP Tech Ve... | hptechvent... |
Funding Rounds 2
| Date | Series | Amount | Investors | Deal News |
| 02.06.2021 | Series A | $3M | - | techtimes.... |
| 14.08.2020 | Series A | $8M | - | techcrunch... |
Mentions in press and media 15
| Date | Title | Description | Source |
| 21.01.2022 | 3 factors to consider when adding remote visual assistance s... | Gary York Contributor Share on Twitter Gary York is the CEO of Help Lightning. He is a serial entr... | techcrunch... |
| 15.12.2021 | Help Lightning Announces 60% New Customer Growth In 2021 | Jessel Thomas, Tech Times 15 December 2021, 02:12 am (Photo : Help Lightning) Help Lightning, the ... | techtimes.... |
| 12.11.2021 | Help Lightning Acquires Fieldbit | Jessel Thomas, Tech Times 12 November 2021, 02:11 pm Help Lightning, the leading provider of remote... | techtimes.... |
| 24.08.2021 | Ricoh Teams Up With Help Lightning, Using AR to Boost Global... | Mark B., Tech Times 24 August 2021, 12:08 pm Help Lightning, a developer of remote visual assistanc... | techtimes.... |
| 12.08.2021 | Ricoh Signs Expansion Agreement with Help Lightning to Reinf... | Help Lightning, a provider of remote visual assistance software that enables a company’s experts to ... | aithority.... |
| 17.06.2021 | ServicePower Technologies : Expands Partnership Program | The ServicePower Partner Program to Deliver Enhanced Field Service Management Solutions McLean, VA,... | marketscre... |
| 03.06.2021 | Help Lightning Raises $3M in Series A2 Funding | Help Lightning, a Birmingham, Ala.-based provider of remote visual assistance software, raised $3m i... | finsmes.co... |
| 02.06.2021 | Remote Visual Assistance Leader Earns $3M More In Growth Equ... | Mark B., Tech Times 02 June 2021, 09:06 am Help Lightning, a remote visual assistance software lead... | techtimes.... |
| 01.06.2021 | Help Lightning Adds $3M To Series A Round | BIRMINGHAM, AL, Help Lightning has added $3 million in growth equity to its Series A funding. >... | vcnewsdail... |
| 01.06.2021 | Help Lightning Adds $3 Million in Growth Equity to Series a ... | Remote assistance innovator adds Larsen & Toubro, Engage as strategic investors Help Lightning,... | aithority.... |
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