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| Apr 17, 2026 | Salesforce launches Headless 360 to turn its entire platform into infrastructure for AI agents | Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its platform as an API, MCP tool, or CLI ... |
| Dec 18, 2024 | Salesforce drops Agentforce 2.0, brings reasoning AI to enterprise | Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More
Salesforce unveiled a major upgrade to its artificial intelligence platform on Tuesday, introducing technology th... |
| Oct 23, 2024 | Fixify nabs $25M for its AI-supported help desk service
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Join the community that includes more than 15,000 ... | Fixify Inc., a startup helping companies process employees’ technical support requests more efficiently, today announced that it has raised $25 million in funding.
Costanoa Ventures, Decibel Partners and Paladin Capital Group jointly led th... |
| Jun 18, 2024 | Salesforce launches Life Sciences Cloud for organizing clinical trials and patient outreach
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Join the comm ... | Salesforce Inc. said today it’s expanding into the life sciences industry with the launch of a new cloud platform that can help medical technology providers and pharmaceutical companies engage with patients and healthcare professionals and ... |
| Aug 4, 2023 | Salesforce Einstein Studio lets you bring your own model, starting with Amazon SageMaker | Salesforce introduced its AI layer, dubbed Einstein, in 2016. More recently, at the Salesforce World Tour event in NYC in May, all the company talked about was generative AI and Data Cloud, its in-house data lake. Today, it announced the ne... |
| Apr 29, 2023 | Sensitive data is being leaked from servers running Salesforce software | Enlarge
Getty Images reader comments 32 with
Servers running software sold by Salesforce are leaking sensitive data managed by government agencies, banks, and other organizations, according to a post published Friday by KrebsOnSecurity.
At ... |
| Apr 28, 2023 | Salesforce Community Sites Are Leaking Private Data | A configuration issue is causing Salesforce Community sites, including those of banks and healthcare companies, to leak data.
KrebsOnSecurity first reported on an issue that was discovered by security researcher Charan Akiri, who wrote a pr... |
| Dec 1, 2022 | Salesforce's new marketplace wants to make it easier for companies to integrate carbon credits into their climate-action strategies | Patrick Flynn. Salesforce
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| Sep 20, 2022 | Dreamforce 2022: Salesforce debuts Genie CDP to power real-time customer experiences | Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here.
Today, at the Dreamforce conference, Salesforce announced the launch of Genie, a real-time customer data platform (CDP)... |
| Feb 9, 2022 | Beyond eSignature for Salesforce, part 2: Clever Send | In my previous blog post, I shared a useful approach (Smart Send) to minimize the number of buttons on an object layout and ensure the correct envelope template was selected. This benefited users by reducing UI clutter and human error, givi... |
| Feb 8, 2022 | Salesforce com : How “Order on Behalf of” (OOBO) Can Grow Sales and Improve Customer Service | Not everyone is able to or comfortable enough to order online. "Order on behalf of" (OOBO) solution kits turn commerce teams and service agents into sales teams. [LaylaBird / Getty Images]
Feb 07, 20224 min read
Some scenarios can... |
| Jan 9, 2022 | Salesforce Will Enforce MFA Beginning February 1 | Salesforce users will need to enable multi-factor authentication (MFA) by February 1 if they want to maintain access to their Salesforce products.
MFA is an important element in modern cybersecurity, using multiple factors to secure account... |
| Dec 1, 2021 | Splunk : Monitor Salesforce's Real-Time Events with Splunk | Share:
By guest November 30, 2021
In 2019 Salesforce announced the general availability of Real-Time Event Monitoring (RTEM) which includes 19 different events that help monitor & secure your Salesforce data. Real-Time Event Monitoring ... |
| Nov 30, 2021 | Mark Your Calendar: Here Are Key Dates for the Spring '22 Sandbox Preview | Finger interacting with app icon. [Salesforce]
Nov 30, 20214 min read
The Spring '22 sandbox preview window is just around the corner, plan ahead so you know what's coming and when.
Your production instance will be upgraded to the Spring '2... |
| Nov 10, 2021 | «Кротовая нора Эйнштейна» открывает доступ к данным календарей Outlook и Google | Если ваша компания использует сообщества Salesforce и Einstein Activity Capture, вы могли неосознанно открыть доступ к событиям календаря Outlook или Google вашего администратора в интернете из-за ошибки под названием «кротовая нора Эйнштей... |
| Nov 3, 2021 | 5 Accurate Sales Forecasting Techniques for Predictable Revenue | Sales forecasting techniques can help any business answer "when" and "how much" with confidence. [VectorMine / AdobeStock]
Nov 03, 20216 min read
Predictable growth - showing consistency year over year - is everything, a... |
| Sep 20, 2021 | Splunk : Delivers Real-Time Salesforce Visibility with New Streaming API Integration | Share:
By Anush Jayaraman September 20, 2021
You might already be using Splunk to manage your Salesforce environment with the help of the Splunk App for Salesforce and the Splunk Add-on for Salesforce that allows a Splunk administrator to c... |
| Aug 3, 2021 | Salesforce com : Key Dates for the Winter '22 Sandbox Preview | A Salesforce Admin gets his ready sandbox ready for the Winter '22 Sandbox Preview during the window period. [GaudiLab/Shutterstock]
Aug 02, 20214 min read
The Winter '22 sandbox preview window is just around the corner, plan ahead so you k... |
| Jul 30, 2021 | Email Testing: Create a Plan for Sending Personalized Email at Scale | To reach the right subscriber, you need to understand why to test, what to test, and how to test your email marketing campaigns to ensure the best return on your investment and a stellar customer experience. [Flamingo Images / Stocksy]
Jul ... |
| Jul 29, 2021 | Salesforce com : 7 New Features To Know About in the Latest Marketing Cloud Release | The latest Marketing Cloud release helps you provide the connected digital experiences that consumers expect. [Stocksy/Danil Nevsky]
Jul 29, 20215 min read
Marketers are still working to overcome critical data gaps to provide the connected ... |
| May 22, 2021 | Failed DNS server restarts caused Salesforce outage | Domain name servers that did not restart as expected after a configuration change caused Salesforce's services to go down worldwide on May 12, the company said in a final root cause analysis of the incident.
On that day, "a configurati... |
| May 20, 2021 | Despite challenges, Salesforce says chatbot adoption is accelerating | Elevate your enterprise data technology and strategy at Transform 2021.
Chatbot usage has exploded during the pandemic as organizations look to bridge emerging gaps in customer service and onboarding. In 2020, the chatbot market was valued ... |
| May 20, 2021 | Despite challenges, Salesforce says chatbot adoption is accelerating | Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn more.
Chatbot usage has exploded during the pandemic as organizations look to bridge emerging gaps in customer service and onboarding. In 202... |
| May 12, 2021 | SALESFORCE.COM, INC.
2021 Raises New Cybersecurity Issues: How Salesforce Is Mitigating the Risks | Quick take: As corporate security breaches rise, Salesforce is working to protect customers by requiring multi-factor authentication beginning February 2022.
It's been a striking year for security breaches, and weak or reused passwords are ... |
| Apr 21, 2021 | SALESFORCE.COM, INC.
The Great Reopening: A Catalyst for the Permanent Digital Transformation of Customer Service | With wide-scale vaccinations within sight, business leaders must now seize the moment of reopening with both customers and employees. After hunkering down for over a year, people are craving in-person experiences. 96% of consumers plan to s... |
| Apr 5, 2021 | SALESFORCE.COM, INC.
Salesforce com : Get Ready for Summer '21 — Key Dates for the Sandbox Preview | [®ALTO IMAGES/Stocksy United]
Apr 05, 20214 min read
The Summer '21 Sandbox Preview window is just around the corner, plan ahead so you know what's coming and when.
Your production instance will be upgraded to the Summer '21 release accordi... |
| Mar 25, 2021 | SALESFORCE.COM, INC.
Salesforce com : AMP for Email Brings a Real Time, Interactive Web Experience To Your Customer's Inbox | [@SEAN LOCKE/Stocksy United]
Mar 25, 20214 min read
Marketing emails often have a laundry list of products that are disorganized and take up a lot of space in the body of the message. Readers have to scroll through everything and then click... |
| Mar 8, 2021 | AI ethics: How Salesforce is helping developers build products with ethical use and privacy in mind | https://d1rytvr7gmk1sx.cloudfront.net/wp-content/uploads/2021/03/20210305-Goldman-Bill.mp4
People have long debated what constitutes the ethical use of technology. But with the rise of artificial intelligence, the discussion has intensified... |
| Feb 20, 2021 | Salesforce Research wields AI to study medicine, economics, and speech | In 2015, Salesforce researchers working out of a basement under a Palo Alto West Elm furniture store developed the prototype of what would become Einstein, Salesforce’s AI platform that powers predictions across its products. As of November... |
| Feb 20, 2021 | Salesforce Research wields AI to study medicine, economics, and speech | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
In 2015, Salesforce researchers working out of a ... |
| Feb 10, 2021 | Salesforce taps AWS to bring ‘intelligent document automation’ to Health Cloud | Salesforce today announced a new product to help health care and life sciences companies digitize their document management processes.
Intelligent document automation (IDA), as it’s called, is designed for use with another new Salesforce to... |
| Feb 10, 2021 | Salesforce taps AWS to bring ‘intelligent document automation’ to Health Cloud | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Salesforce today announced a new product to help ... |
| Feb 3, 2021 | Salesforce to require MFA from February next year | Salesforce will require all customers to enable multi-factor authentication to log into its services from February 1 next year.
The vendor sent a note to customers on Wednesday morning advising them of the change in security policy.
“As you... |
| Dec 4, 2020 | Weekly Wrap #31: Deep Thoughts on Slack, Doing Deals and DeepMind AI Solves Drug Discovery | Welcome to our Weekly Wrap, where we cut through the noise to bring you our favourite insights from the technology and startup world. What a week it’s been!
Please keep the great feedback coming. If you love the Weekly Wrap, share away.
Sha... |
| Nov 24, 2020 | Salesforce’s Einstein platform is now serving over 80 billion predictions per day | Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn more.
In September 2016, Salesforce launched Einstein, an AI platform to power predictions across all of the company’s cloud-hosted products.... |
| Nov 24, 2020 | Salesforce’s Einstein platform is now serving over 80 billion predictions per day | In September 2016, Salesforce launched Einstein, an AI platform to power predictions across all of the company’s cloud-hosted products. Just over four years after Einstein’s debut, Salesforce says the platform is now delivering more than 80... |
| Nov 21, 2020 | Salesforce Trailhead Training - Good For Career Owners, A Fresh Challenge For HR Managers | Cheryl FeldmanSalesforce Trailhead |
| Aug 14, 2020 | All the major IT certifications that can help you land a job that pays over $100,000 | Getty/Maskot This story is available exclusively to Insider subscribers. Become an Insider and start reading now.
The job market was changing even before COVID-19 pushed the global economy into the abyss.
If you find yourself out of work, u... |
| Jun 17, 2020 | Как полюбить своего клиента с помощью аналитики — кейс по внедрению аналитики в отдел клиентского сервиса | Ни один бизнес не может утверждать, что знает все о своих клиентах без работающей системы аналитики. И использование Google Analytics для целей маркетинга — это только первый шаг на большом пути улучшения отношений с клиентами.
6 комментари... |
| Apr 23, 2020 | NAB embeds analytics directly into Salesforce CRM | NAB is embedding analytics directly into the CRM environment used by sales and other internal staff to support its relationships with mortgage and finance brokers under its purview.
Customer relationship management (CRM) enablement manager ... |
| Mar 30, 2020 | ORIX Australia reworks lease app with Salesforce | ORIX Australia has emerged an early adopter of a Salesforce tool that enabled it to create and launch a mobile app simultaneously for iOS and Android users.
The company is best known for fleet vehicle leasing but has other businesses includ... |
| Jan 16, 2020 | Goop founder Gwyneth Paltrow closes out NRF 2020 talking about the difficulties of scaling a digital business | Gwyneth Paltrow had the audience laughing and listening intently as she closed out the National Retail Foundation’s 2020 conference. What's hot at TechRepublic
Power BI vs. Tableau: BI tools comparison
How to share your screen in Google Mee... |
| Jul 26, 2019 | 4 Considerations for Reducing Your Sales Stack | More sales tools don’t translate to more sales. In fact, it’s often just the opposite.
According to a 2018 Inside Sales study of 720 sales representatives, the average salesperson spends just 35 percent of her time on revenue-generating act... |
| Aug 6, 2018 | Salesforce code error may have let APIs call wrong data | Salesforce has revealed that an update to its marketing cloud suite may have led to some APIs retrieving or writing data “from one customer’s account to another”.
The issue, which was first reported by BankInfoSecurity, was fixed through an... |
| Apr 1, 2015 | Mobile Authentication Startup Toopher Acquired By Salesforce | Cloud computing giant Salesforce has acquired Toopher, an Austin, Texas-based security software startup. The news was announced on Toopher’s site and confirmed to TechCrunch by Salesforce. Terms of the deal were undisclosed.
According to To... |
| Sep 9, 2014 | Dyre malware branches out from banking, adds corporate espionage | reader comments 3 with 3 posters participating
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A variant of the infamous banking trojan Zeus has gone beyond targeting financial accounts, instead striving to collect anoth... |
| Обзор Salesforce CRM. Часть 1 | 0 Обсудить
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Автор статьи: Иван Левицкий, Salesforce разработчик, DataArt
В этой статье речь пойдет об американской компании Salesforce и ее главном продукте — одноименной CRM-системе. Посмотрим, что скрыто у нее под капотом, оц... |
| Intrepid Travel uses real-time and first-party data analytics to boost sales | Intrepid Travel is seeing a substantial increase in bookings and revenue from a personalisation initiative that makes use of first-party data, real-time behavioural data and AI.
Credit: Intrepid.
Chief customer officer Leigh Barnes told iTn... |
| Salesforce will hire 2,000 people to sell AI products, CEO Marc Benioff says | Salesforce will bring on 2,000 more salespeople specializing in artificial intelligence, CEO Marc Benioff said at an event in San Francisco on Tuesday.
The second generation of Salesforce’s AI agent software will become available to custome... |
| Salesforce cloud outage caused by security change | A widespread Salesforce outage last week was caused by the rollout of a new permissions policy as part of defence-in-depth efforts that mistakenly locked users out of their accounts.
The four-hour outage on September 21, took out a number o... |
| How older workers can push back against the reality of ageism | Anyone feeling that they’re paying a price for their age at work should know they’re not alone, experts say.
Nearly 80% of older employees say they’ve seen or experienced age discrimination in the workplace, according to the most recent sur... |