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Helm
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Helm

Trusted
https://www.helm.africa/
Last activity: 19.08.2026
Active
Categories: AssistedBusinessDesignDevelopmentEngineeringHumanProductServiceSoftwareTechnology
Formerly Praekelt Consulting | Africa's Customer Experience Innovation Experts | Intelligent product
Likes
168
Followers
941
Followers
2.7K
Website visits
5.9K /mo.
Mentions
2

Overview

Location
South Africa, Gauteng, Johannesburg
Employees
51-200
Phone
011 482
Founded date
2003

Mentions in press and media 2

DateTitleDescription
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Dec 9, 2022DStv customer service chatbot sees user uptickMultiChoice says its DStv WhatsApp self-service chatbot, DStv Assist, has strengthened the overall customer experience and helped improve customer retention for the pay-TV giant since it was introduced. Developed by customer experience tech...

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FAQ about Helm

When was Helm founded?

Helm was founded in 2003.

What has the press written about Helm?

Parsers VC has collected 2 articles mentioning Helm, among them “DStv customer service chatbot sees user uptick” (Dec 9, 2022).

Is Helm still active?

Yes, Helm is active; its latest activity on Parsers VC dates from Aug 19, 2026.