| Date | Title | Description |
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| Jun 24, 2024 | Helpfeel Co., Ltd. Helpfeel uses generative AI technology to enhance natural text search and launches a new era AI search algorithm “Intent Prediction Search 2” that realizes FAQ searches that do not produce false information. | [Helpfeel Co., Ltd.]
Helpfeel leverages generative AI technology to enhance natural text search and launches new-age AI search algorithm “Intent Prediction Search 2,” which realizes FAQ searches that do not produce false information.
*View ... |
| May 31, 2024 | Helpfeel Co., Ltd. Question resolution on EC sites, large discrepancy between evaluations of businesses and users Awareness survey regarding inquiry methods on EC sites | |
| May 31, 2024 | Helpfeel Co., Ltd. Question resolution on EC sites, large discrepancy between evaluations of businesses and users Awareness survey regarding inquiry methods on EC sites | [Helpfeel Co., Ltd.] Question resolution on EC sites, large
discrepancy between evaluations of businesses and users [Awareness survey regarding inquiry methods on EC sites]
*View in browser* *Helpfeel Co., Ltd.*
Press release: May 31, 2024
... |
| May 23, 2024 | Helpfeel Co., Ltd. Helpfeel will explain customer support DX using search x AI in a seminar at “Call Center/CRM Demo & Conference 2024 in Osaka” | |
| May 23, 2024 | Helpfeel Co., Ltd. Helpfeel will explain customer support DX using search x AI in a seminar at “Call Center/CRM Demo & Conference 2024 in Osaka” | [Helpfeel Co., Ltd.] Helpfeel will hold “Call Center/CRM Demo & Conference 2024 in
Explained customer support DX using search x AI at a seminar at “Osaka”
*View in browser* *Helpfeel Co., Ltd.*
Press release: May 23, 2024
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Helpfeel “C... |
| May 10, 2024 | Helpfeel Co., Ltd. Introduced the search system “Helpfeel” to the FAQ of “Hana Cupid”, aiming for “wave response” that does not rely only on increasing the number of operators | [Helpfeel Co., Ltd.] Introduced the search system “Helpfeel” to the FAQ of “Hana Cupid”, aiming for “wave response” that does not rely only on increasing the number of operators
*View in browser* *Helpfeel Co., Ltd.*
Press release: May 10, ... |
| May 10, 2024 | Helpfeel Co., Ltd. Introduced the search system “Helpfeel” to the FAQ of “Hana Cupid”, aiming for “wave response” that does not rely only on increasing the number of operators | |
| May 7, 2024 | Helpfeel Co., Ltd. Helpfeel, which improves the searchability of internal FAQs and manuals, will be exhibited at “13th Work Style Reform EXPO Spring” during General Affairs, Human Resources, and Accounting Week | [Helpfeel Co., Ltd.] Helpfeel, which improves the searchability of in-house FAQs and manuals, will be participating in the “13th Work Style Reform EXPO” during General Affairs, Human Resources, and Accounting Week.
Exhibited at “Spring”
*Vi... |
| May 7, 2024 | Helpfeel Co., Ltd. Helpfeel, which improves the searchability of internal FAQs and manuals, will be exhibited at “13th Work Style Reform EXPO Spring” during General Affairs, Human Resources, and Accounting Week | |
| Apr 25, 2024 | Helpfeel Co., Ltd. Gyazo, a screenshot sharing tool with the world’s top market share, has over 21 million users worldwide! | [Helpfeel Co., Ltd.] Gyazo, a screenshot sharing tool with the world’s top market share, has over 21 million users worldwide!
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 25, 2024
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Gyazo, the screenshot sharing tool with th... |
| Apr 25, 2024 | Helpfeel Co., Ltd. Gyazo, a screenshot sharing tool with the world’s top market share, has over 21 million users worldwide! | |
| Apr 22, 2024 | Helpfeel Co., Ltd. Improved searchability of internal FAQ! Amusement facility “GiGO” introduces FAQ search system “Helpfeel” | |
| Apr 22, 2024 | Helpfeel Co., Ltd. Improved searchability of internal FAQ! Amusement facility “GiGO” introduces FAQ search system “Helpfeel” | [Helpfeel Co., Ltd.] Improved searchability of internal FAQ! Amusement facility “GiGO” introduces FAQ search system “Helpfeel”
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 22, 2024
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Improved searchability of internal FAQ! A... |
| Apr 19, 2024 | Helpfeel Co., Ltd. FAQ search system “Helpfeel” exhibited at “33rd Japan IT Week Spring” Cloud Bus iness Reform EXPO/Next Generation EC & Store EXPO | |
| Apr 19, 2024 | Helpfeel Co., Ltd. FAQ search system “Helpfeel” exhibited at “33rd Japan IT Week Spring” Cloud Bus iness Reform EXPO/Next Generation EC & Store EXPO | [Helpfeel Co., Ltd.] FAQ search system “Helpfeel”, “33rd Japan IT Exhibited at Cloud Business Reform EXPO/Next Generation EC & Store EXPO of Week [Spring]
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 19, 2024
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FAQ searc... |
| Apr 16, 2024 | Helpfeel Co., Ltd. “Hokuriku Bank” has introduced the search system “Helpfeel”, which is the fourth en vironment, to the FAQ for individuals and has begun operation. | |
| Apr 12, 2024 | Helpfeel Co., Ltd. Reduce customer support load for apparel EC! FAQ search system “Helpfeel” introduced at Japan’s largest fashion exhibition “FaW TOKYO” | [Helpfeel Co., Ltd.] Reduce customer support load for apparel EC! The FAQ search system “Helpfeel” was launched at Japan’s largest fashion exhibition “FaW”.
Introduced in “TOKYO”
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 1... |
| Apr 12, 2024 | Helpfeel Co., Ltd. Reduce customer support load for apparel EC! FAQ search system “Helpfeel” introduced at Japan’s largest fashion exhibition “FaW TOKYO” | |
| Apr 12, 2024 | Helpfeel Co., Ltd. “Helpfeel”, a search system that visualizes customer needs based on FAQs and creates pu rchasing paths, will be exhibited at “7th Marketing Week -Spring 2024-” | [Helpfeel Co., Ltd.] “Helpfeel”, a search system that visualizes customer needs starting from FAQ and creates purchasing paths, “7th Marketing
Exhibited at “Spring Week -Spring 2024-”
*View in browser* *Helpfeel Co., Ltd.*
Press release: Ap... |
| Apr 12, 2024 | Helpfeel Co., Ltd. With the FAQ search system “Helpfeel”, SBI Ikiiki Shoken reduces web inquiries by up to 30%! | |
| Apr 12, 2024 | Helpfeel Co., Ltd. “Helpfeel”, a search system that visualizes customer needs based on FAQs and creates pu rchasing paths, will be exhibited at “7th Marketing Week -Spring 2024-” | |
| Apr 12, 2024 | Helpfeel Co., Ltd. With the FAQ search system “Helpfeel”, SBI Ikiiki Shoken reduces web inquiries by up to 30%! | [Helpfeel Co., Ltd.] With the FAQ search system “Helpfeel”, SBI Ikiiki Shoken reduces web inquiries by up to 30%!
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 12, 2024
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With the FAQ search system “Helpfeel”, SBI Ikiiki Shot... |
| Apr 11, 2024 | Helpfeel Co., Ltd. Hokkaido Bank introduces search system “Helpfeel” to FAQ for individuals and corporatio ns | |
| Apr 11, 2024 | Helpfeel Co., Ltd. Hokkaido Bank introduces search system “Helpfeel” to FAQ for individuals and corporatio ns | [Helpfeel Co., Ltd.] Hokkaido Bank introduces search system
“Helpfeel” to FAQ for individuals and corporations
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 11, 2024
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Hokkaido Bank introduces search system “Helpfeel” to FAQ ... |
| Apr 9, 2024 | Helpfeel Co., Ltd. Case studies released! This is what happened when we introduced generative AI in customer support: Helpfeel takes the stage at a free webinar jointly sponsored by 4 companies | |
| Apr 9, 2024 | Helpfeel Co., Ltd. Case studies released! This is what happened when we introduced generative AI in customer support: Helpfeel takes the stage at a free webinar jointly sponsored by 4 companies | [Helpfeel Co., Ltd.] Case studies released! This is what happened when we introduced generative AI in customer support: Helpfeel takes the stage at a free webinar jointly sponsored by 4 companies
*View in browser* *Helpfeel Co., Ltd.*
Press... |
| Mar 18, 2024 | Helpfeel Co., Ltd. Human Science and Helpfeel hold a free seminar on the theme of “Generative AI x Manual” | [Helpfeel Co., Ltd.] Human Science and Helpfeel hold a free seminar on the theme of “Generative AI x Manual”
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 18, 2024
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Human Science and Helpfeel hold a free seminar on the theme... |
| Mar 18, 2024 | Helpfeel Co., Ltd. Human Science and Helpfeel hold a free seminar on the theme of “Generative AI x Manual” | |
| Mar 13, 2024 | Helpfeel Co., Ltd. Search SaaS “Helpfeel” contributes to improving the productivity of tomorrow’s team! | |
| Mar 13, 2024 | Helpfeel Co., Ltd. Search SaaS “Helpfeel” contributes to improving the productivity of tomorrow’s team! | [Helpfeel Co., Ltd.] Search SaaS “Helpfeel” contributes to improving the productivity of tomorrow’s team!
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 13, 2024
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Search SaaS “Helpfeel” contributes to improving the productivi... |
| Mar 12, 2024 | Helpfeel Co., Ltd. Nagoya City succeeded in suppressing 7,000 calls a day with administrative DX! Search SaaS “Helpfeel” contributes! | |
| Mar 12, 2024 | Helpfeel Co., Ltd. Nagoya City succeeded in suppressing 7,000 calls a day with administrative DX! Search SaaS “Helpfeel” contributes! | [Helpfeel Co., Ltd.] Nagoya City succeeded in suppressing 7,000 calls a day with administrative DX! Search SaaS “Helpfeel” contributes!
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 12, 2024
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Nagoya City succeeded in suppres... |
| Mar 8, 2024 | Helpfeel Co., Ltd. Helpfeel supports the 30th Annual Conference of the Language Processing Society (NLP2024) as a platinum sponsor | |
| Mar 8, 2024 | Helpfeel Co., Ltd. Helpfeel supports the 30th Annual Conference of the Language Processing Society (NLP2024) as a platinum sponsor | [Helpfeel Co., Ltd.] Helpfeel supports the 30th Annual Conference of the Language Processing Society (NLP2024) as a platinum sponsor
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 8, 2024
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Helpfeel sponsors the 30th Annual Co... |
| Mar 7, 2024 | Helpfeel Co., Ltd. Helpfeel will exhibit at “AI Expo Spring 2024” and introduce functions that utilize gen erative AI | |
| Mar 7, 2024 | Helpfeel Co., Ltd. Helpfeel will give a seminar at “Digital Banking Exhibition DBX2024” sponsored by Nikkin and introduce case studies of financial institutions working to improve customer experience. | [Helpfeel Co., Ltd.] Helpfeel hosts “Digital Banking Exhibition” sponsored by Nikkin
DBX2024” seminar and introduced case studies of financial institutions working to improve customer experience
*View in browser* *Helpfeel Co., Ltd.*
Press ... |
| Mar 7, 2024 | Helpfeel Co., Ltd. Helpfeel will give a seminar at “Digital Banking Exhibition DBX2024” sponsored by Nikkin and introduce case studies of financial institutions working to improve customer experience. | |
| Mar 7, 2024 | Helpfeel Co., Ltd. Helpfeel will exhibit at “AI Expo Spring 2024” and introduce functions that utilize gen erative AI | [Helpfeel Co., Ltd.] Helpfeel will exhibit at “AI Expo Spring 2024” and introduce functions that utilize generative AI
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 7, 2024
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Helpfeel will exhibit at “AI Expo Spring 2024” and... |
| Mar 5, 2024 | Helpfeel Co., Ltd. Parking reservation app “Akippa” with over 3.6 million members introduces search SaaS “Helpfeel” | |
| Mar 5, 2024 | Helpfeel Co., Ltd. Parking reservation app “Akippa” with over 3.6 million members introduces search SaaS “Helpfeel” | [Helpfeel Co., Ltd.] Parking reservation app “Akippa” with over 3.6 million members introduces search SaaS “Helpfeel”
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 5, 2024
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Akippa, a parking reservation app with over 3.6 mil... |
| Feb 29, 2024 | Helpfeel Co., Ltd. Helpfeel representative director/CEO Rakusai will be on stage at “FIN/SUM2024” sponsored by Nihon Keizai Shimbun and the Financial Services Agency | |
| Feb 29, 2024 | Helpfeel Co., Ltd. Helpfeel representative director/CEO Rakusai will be on stage at “FIN/SUM2024” sponsored by Nihon Keizai Shimbun and the Financial Services Agency | [Helpfeel Co., Ltd.] Helpfeel representative director/CEO Rakusai will be on stage at “FIN/SUM2024″ sponsored by Nihon Keizai Shimbun and the Financial Services Agency
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 29, 2024
... |
| Feb 26, 2024 | Helpfeel Co., Ltd. “Seiko Solutions”, which handles the system solutions field of the Seiko Group, introdu ces search SaaS “Helpfeel” | [Helpfeel Co., Ltd.] “Seiko Solutions”, which handles the system solutions field of the Seiko Group, introduces search SaaS “Helpfeel”
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 26, 2024
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“Seiko Solutions”, which handl... |
| Feb 26, 2024 | Helpfeel Co., Ltd. “Seiko Solutions”, which handles the system solutions field of the Seiko Group, introdu ces search SaaS “Helpfeel” | |
| Feb 21, 2024 | Helpfeel Co., Ltd. Beads International reduces the number of inquiries to one-tenth by introducing Helpfeel | |
| Feb 21, 2024 | Helpfeel Co., Ltd. Beads International reduces the number of inquiries to one-tenth by introducing Helpfeel | [Helpfeel Co., Ltd.] Beads International reduces the number of inquiries to one-tenth by introducing Helpfeel
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 21, 2024
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Beads International reduces number of inquiries to one-... |
| Feb 20, 2024 | Helpfeel Co., Ltd. Helpfeel will exhibit at “Sales/Marketing/Advertising/Promotion/Store/EC DXPO Osaka ‘24 ” | |
| Feb 20, 2024 | Helpfeel Co., Ltd. Helpfeel will exhibit at “Sales/Marketing/Advertising/Promotion/Store/EC DXPO Osaka ‘24 ” | [Helpfeel Co., Ltd.] Helpfeel will exhibit at
“Sales/Marketing/Advertising/Promotion/Store/EC DXPO Osaka ‘24”
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 20, 2024
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Helpfeel exhibits at “Sales/Marketing/Advertising/Promo... |
| Feb 14, 2024 | Helpfeel Co., Ltd. Helpfeel will give a seminar at “E-Commerce Fair Tokyo 2024” and introduce examples of FAQ usage on EC sites | |
| Feb 14, 2024 | Helpfeel Co., Ltd. Helpfeel will give a seminar at “E-Commerce Fair Tokyo 2024” and introduce examples of FAQ usage on EC sites | [Helpfeel Co., Ltd.] Helpfeel will give a seminar at “E-Commerce Fair Tokyo 2024” and introduce examples of FAQ usage on EC sites
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 14, 2024
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Helpfeel will give a seminar at “E-... |
| Feb 14, 2024 | Helpfeel Co., Ltd. Helpfeel, which realizes customer support DX, will exhibit at “DX General EXPO 2024 Spring Tokyo” | |
| Feb 14, 2024 | Helpfeel Co., Ltd. Helpfeel, which realizes customer support DX, will exhibit at “DX General EXPO 2024 Spring Tokyo” | [Helpfeel Co., Ltd.] Helpfeel, which realizes customer support DX, will exhibit at “DX General EXPO 2024 Spring Tokyo”
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 14, 2024
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Helpfeel, which realizes customer support DX, ... |
| Feb 8, 2024 | Helpfeel Co., Ltd. “Vitabrid Japan”, which sells a beauty series with cumulative sales of 15 million units through D2C, introduces search SaaS “Helpfeel” | [Helpfeel Co., Ltd.] “Vitabrid Japan”, which sells a beauty series with cumulative sales of 15 million units through D2C, introduces search SaaS “Helpfeel”
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 8, 2024
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“Vitabrid ... |
| Feb 8, 2024 | Helpfeel Co., Ltd. “Vitabrid Japan”, which sells a beauty series with cumulative sales of 15 million units through D2C, introduces search SaaS “Helpfeel” | |
| Jan 19, 2024 | Helpfeel Co., Ltd. A closer look at LUSH’s business methods that do not reduce customer engagement! 2024/1/26@Online/Limited to first 100 people | [Helpfeel Co., Ltd.] A closer look at LUSH’s business methods that do not reduce customer engagement! [2024/1/26@Online/Limited to first 100 people]
*View in browser* *Helpfeel Co., Ltd.*
Press release: January 19, 2024
**
A closer look at ... |
| Jan 19, 2024 | Helpfeel Co., Ltd. A closer look at LUSH’s business methods that do not reduce customer engagement! 2024/1/26@Online/Limited to first 100 people | |
| Dec 11, 2023 | Helpfeel Co., Ltd. Helpfeel, a search SaaS company, raises a total of 2 billion yen in Series D, bringing the total amount raised to over 3.3 billion yen | Helpfeel Co., Ltd.
Helpfeel, a search SaaS company, raises a total of 2 billion yen in Series D, bringing the total amount raised to over 3.3 billion yen Aiming for top share in the generation AI x search SaaS field ……
Helpfeel Co., Ltd. (K... |
| Dec 11, 2023 | Helpfeel Co., Ltd. Helpfeel, a search SaaS company, raises a total of 2 billion yen in Series D, bringing the total amount raised to over 3.3 billion yen | 0 0 votes
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