Boomtown is a product support platform that makes it simple to sell, activate, and service technology products that are used by real-world businesses.
Location: United States, California, Tiburon
Employees: 51-200
Phone: +1 415-243-6454
Total raised: $12M
Founded date: 2013
Investors 6
| Date | Name | Website |
| - | Commerce V... | commerce.v... |
| - | Camp One V... | camponeven... |
| - | Capital On... | growthvent... |
| - | Spider Cap... | spidercapi... |
| - | Spider Cap... | spidercp.c... |
| - | Telstra Ve... | telstraven... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 16.05.2019 | Series B | $12M | Capital On... |
Mentions in press and media 16
| Date | Title | Description |
| 09.06.2022 | Fintech Integration And The Unique Value Of CXM | Alfred Kahn is the founder and CEO at Boomtown, a customer experience management company. |
| 19.01.2022 | Capacity, which taps AI to automate customer service response, raises $16M more | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! As pandemic headwinds beset brands, they’ve had t... |
| 19.01.2022 | Capacity, which taps AI to automate customer service response, raises $16M more | Did you miss a session from the Future of Work Summit? Head over to our Future of Work Summit on-demand library to stream. As pandemic headwinds beset brands, they’ve had to deal with increasing customer service challenges ranging from prov... |
| 19.08.2021 | Call center automation startup Balto secures $37M | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! Balto, a call center automation startup based in ... |
| 19.08.2021 | Call center automation startup Balto secures $37M AI-powered platform Automation trend | Balto, a call center automation startup based in St. Louis, Missouri, today announced that it raised $37 million in a series B funding round led by Stripes, with participation from RingCentral Ventures, Sierra Ventures, TIA Ventures, OCA Ve... |
| 19.08.2021 | Call center automation startup Balto secures $37M | The Transform Technology Summits start October 13th with Low-Code/No Code: Enabling Enterprise Agility. Register now! Balto, a call center automation startup based in St. Louis, Missouri, today announced that it raised $37 million in a seri... |
| 03.06.2021 | Boomtown Launches CXMEngine for End-to-End Customer Experience Management | Boomtown By leveraging CXMEngine, enterprises can improve customer retention and lift customer satisfaction. Boomtown’s CXMEngine helps enterprises execute excellent customer experiences so that businesses can retain their customers for a l... |
| 19.05.2021 | AI call center automation company Asapp raises $120M | Elevate your enterprise data technology and strategy at Transform 2021. Asapp, an AI research-driven customer experience company, today announced it has raised $120 million at a $1.6 billion valuation, double its previous post-money valuati... |
| 19.05.2021 | AI call center automation company Asapp raises $120M | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! Asapp, an AI research-driven customer experience ... |
| 27.01.2021 | Google launches Dialogflow CX in general availability | In September, Google announced the beta launch of Dialogflow CX, the newest version of the company’s suite for building conversational experiences. As of today, Dialogflow CX, which is now used by over a million developers, is generally ava... |
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