Boomtown is a product support platform that makes it simple to sell, activate, and service technology products that are used by real-world businesses.
Location: United States, California, Tiburon
Employees: 51-200
Phone: +1 415-243-6454
Total raised: $12M
Founded date: 2013
Investors 6
| Date | Name | Website |
| - | Commerce V... | commerce.v... |
| - | Camp One V... | camponeven... |
| - | Capital On... | growthvent... |
| - | Spider Cap... | spidercapi... |
| - | Spider Cap... | spidercp.c... |
| - | Telstra Ve... | telstraven... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 16.05.2019 | Series B | $12M | Capital On... |
Mentions in press and media 16
| Date | Title | Description |
| 09.06.2022 | Fintech Integration And The Unique Value Of CXM | Alfred Kahn is the founder and CEO at Boomtown, a customer experience management company. |
| 19.01.2022 | Capacity, which taps AI to automate customer service response, raises $16M more | Did you miss a session from the Future of Work Summit? Head over to our Future of Work Summit on-demand library to stream. As pandemic headwinds beset brands, they’ve had to deal with increasing customer service challenges ranging from prov... |
| 19.01.2022 | Capacity, which taps AI to automate customer service response, raises $16M more | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! As pandemic headwinds beset brands, they’ve had t... |
| 19.08.2021 | Call center automation startup Balto secures $37M AI-powered platform Automation trend | Balto, a call center automation startup based in St. Louis, Missouri, today announced that it raised $37 million in a series B funding round led by Stripes, with participation from RingCentral Ventures, Sierra Ventures, TIA Ventures, OCA Ve... |
| 19.08.2021 | Call center automation startup Balto secures $37M | The Transform Technology Summits start October 13th with Low-Code/No Code: Enabling Enterprise Agility. Register now! Balto, a call center automation startup based in St. Louis, Missouri, today announced that it raised $37 million in a seri... |
| 19.08.2021 | Call center automation startup Balto secures $37M | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! Balto, a call center automation startup based in ... |
| 03.06.2021 | Boomtown Launches CXMEngine for End-to-End Customer Experience Management | Boomtown By leveraging CXMEngine, enterprises can improve customer retention and lift customer satisfaction. Boomtown’s CXMEngine helps enterprises execute excellent customer experiences so that businesses can retain their customers for a l... |
| 19.05.2021 | AI call center automation company Asapp raises $120M | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! Asapp, an AI research-driven customer experience ... |
| 19.05.2021 | AI call center automation company Asapp raises $120M | Elevate your enterprise data technology and strategy at Transform 2021. Asapp, an AI research-driven customer experience company, today announced it has raised $120 million at a $1.6 billion valuation, double its previous post-money valuati... |
| 27.01.2021 | Google launches Dialogflow CX in general availability | Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn more. In September, Google announced the beta launch of Dialogflow CX, the newest version of the company’s suite for building conversational ... |
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