Startups
The Twinkle App
Easy and reliable way to book your cleaning services.
Unlike other cleaning services, the Twinkle app gives you the option to choose your desirable cleaner from a list of cleaners that work in your area. Found a cleaner that you would like to stick to? No problem, the Twinkle app gives you the option to add a cleaner to your favourites list, after which you would not have to go through all the hassle to find the right fit and instead just send a request to that cleaner.
How do I know which cleaner to choose?
No problem, the Twinkle app list of cleaners is sorted according to ratings and reviews. The higher the ratings of a particular cleaner is the higher his/her rank on that list would be. That being said, you will have an even easier search process as you can rely on the judgment of other trusted users. Therefore, the system will continuously increase in efficiency with every cleaner request.
How can I trust a cleaner?
Our platform integrates a third party operater, Onfido, which is responsible to carry out background, criminal, and other types of checks before admitting any service provider into our system so you can rest assured that you are in safe hands.
How do I make a payment?
You would be asked to fill in your payment details upon making your first booking. However, unlike other cleaning services, we do not take a down payment when confirming a booking, we only charge you the full amount after the service has been completed.
Can I cancel a booking?
Sure, with the twinkle app you can cancel a booking with no cancelation fee as long as you do so at least six hours before. However, if you wish to cancel a booking within six hours, cancellation fee might apply. Please only cancel a booking if you absolutely have to, as we would have scheduled that service for the cleaner and he/she would have forgone other opportunites on the basis that your booking has been confirmed.
Easy and reliable way to book your cleaning services.
Unlike other cleaning services, the Twinkle app gives you the option to choose your desirable cleaner from a list of cleaners that work in your area. Found a cleaner that you would like to stick to? No problem, the Twinkle app gives you the option to add a cleaner to your favourites list, after which you would not have to go through all the hassle to find the right fit and instead just send a request to that cleaner.
How do I know which cleaner to choose?
No problem, the Twinkle app list of cleaners is sorted according to ratings and reviews. The higher the ratings of a particular cleaner is the higher his/her rank on that list would be. That being said, you will have an even easier search process as you can rely on the judgment of other trusted users. Therefore, the system will continuously increase in efficiency with every cleaner request.
How can I trust a cleaner?
Our platform integrates a third party operater, Onfido, which is responsible to carry out background, criminal, and other types of checks before admitting any service provider into our system so you can rest assured that you are in safe hands.
How do I make a payment?
You would be asked to fill in your payment details upon making your first booking. However, unlike other cleaning services, we do not take a down payment when confirming a booking, we only charge you the full amount after the service has been completed.
Can I cancel a booking?
Sure, with the twinkle app you can cancel a booking with no cancelation fee as long as you do so at least six hours before. However, if you wish to cancel a booking within six hours, cancellation fee might apply. Please only cancel a booking if you absolutely have to, as we would have scheduled that service for the cleaner and he/she would have forgone other opportunites on the basis that your booking has been confirmed.
Overview
Location
United Kingdom, England, Westminster
Phone
+44 20 7856 0328