Startups
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at www.foundever.com
Overview
Location
United States, Florida, Miami
Employees
10001+
Founded date
1994
Mentions in press and media 14
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Feb 24, 2026 | Agaton: $10 Million In Total Seed Funding Raised For AI Sales Intelligence Platform | Agaton, an AI-powered sales intelligence platform focused on unlocking insights from enterprise conversations, announced it has raised $10 million in total seed funding. The company was founded on the belief that the most valuable data insi... |
| Aug 1, 2025 | Was Kunden nervt – und wie Startups es besser machen können | Online einkaufen ist bequem – zumindest in der Theorie. In der Praxis jedoch häufen sich Frustmomente: Lieferungen kommen zu spät, Rücksendungen sind kompliziert, der Service lässt zu wünschen übrig. Unsere aktuelle Studie zeigt, was Konsum... |
| Jun 10, 2025 | Cognigy Shines at CCW Vegas 2025 with Agentic AI and Growth | Cognigy, a global leader in AI-powered customer service solutions, is bringing bold energy and enterprise impact to Customer Contact Week (CCW) Las Vegas 2025, the largest contact center conference in the world, with a packed line up of hig... |
| Jan 20, 2025 | 6 Trends im Kundenservice, die Startups kennen sollten | Professioneller Kundenservice ist gerade für Startups essentiell, die sich noch nicht auf eine Traditionsmarke stützen können. 2025 zeichnen sich in dem Bereich sechs zentrale Trends ab, die nicht nur große Unternehmen, sondern auch Startup... |
| Dec 18, 2024 | Foundever Announces Collaboration with M47 Labs to Enhance AI-Driven Customer Experience Solutions | M47 Labs’ AI expertise will advance the next-generation customer engagement technologies for global CX leader Foundever, a global leader in the customer experience (CX) industry, today announced that it is collaborating with M47 Labs, a lea... |
| Oct 21, 2024 | U.S. Firms Use Cloud, AI to Boost Customer Experience | Most U.S. enterprises have shifted from in-house to outsourced contact centers over the past few years to improve customer experience (CX), according to a new research report published by Information Services Group (ISG) (Nasdaq: III), a le... |
| Oct 11, 2024 | European Contact Centers Turn to Advanced CX Tools to Reduce Turnover | Enterprises in Europe are seeking provider support and solutions that offer analytics, omnichannel engagement and personalization to enhance both the customer experience (CX) and contact center agent satisfaction and retention, according to... |
| Oct 3, 2024 | Everest Group Recognizes Foundever® in 2024 PEAK Matrix for Americas | Foundever®, a global leader in the customer experience (CX) industry, has been recognized as a Leader by the Everest Group in its 2024 Customer Experience Management (CXM) – Service Provider Landscape with Services PEAK Matrix™ Assessment r... |
| Jul 16, 2024 | Everest Group Unveils 10th Annual Business Process Services (BPS) Top 50 | Everest Group Leading global research firm releases its tenth annual edition of its BPS Top 50™ report. DALLAS, July 16, 2024 /PRNewswire-PRWeb/ -- Everest Group today released the 2024 edition of its BPS Top 50™ report, detailing the 50 la... |
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FAQ about Foundever
When was Foundever founded?
Foundever was founded in 1994.
What has the press written about Foundever?
Parsers VC has collected 14 articles mentioning Foundever, among them “Agaton: $10 Million In Total Seed Funding Raised For AI Sales Intelligence Platform” (Feb 24, 2026) and “Was Kunden nervt – und wie Startups es besser machen können” (Aug 1, 2025).
Is Foundever still active?
Yes, Foundever is active; its latest activity on Parsers VC dates from Oct 13, 2026.