Startups
Perfect customer experiences made possible with Fin. Over 12,000 of the world's most forward looking brands use Fin across the entire customer journey.
Investors 1
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Mentions in press and media 6
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| Jun 17, 2026 | Salesforce Acquires Fin for $3.6B: Apex AI Pipeline Resolves Most Tickets Without Humans | By Jerry Owens Published: Jun 17 2026, 11:07 AM EDT Share on Facebook Share on Twitter Share on LinkedIn Share on Reddit Share on Flipboard |
| Jun 15, 2026 | Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings | Salesforce is buying AI customer service platform Fin for about $3.6 billion. The acquisition helps accelerate Salesforce’s agentic offering in an increasingly competitive environment for autonomous tech. The cloud company’s largest acquisi... |
| Jun 15, 2026 | Salesforce acquires AI agent startup Fin for $3.6B as the race to dominate agentic AI heats up | The battle for the future of enterprise software just got more expensive. Salesforce announced Monday that it is acquiring AI customer service startup Fin in a deal valued at roughly $3.6 billion, marking one of the company’s biggest bets o... |
| Mar 26, 2026 | Intercom's new post-trained Fin Apex 1.0 beats GPT-5.4 and Claude Sonnet 4.6 at customer service resolutions | Intercom is taking an unusual gamble for a legacy software company: building its own AI model. The 15-year-old massive customer service platform announced Fin Apex 1.0 on Thursday, a small, purpose-built AI model that the company claims out... |
| Sep 4, 2025 | EU-Startups Podcast | Episode 134: Des Traynor, Co-founder of Intercom and creator of Fin.AI | In this episode of the EU-Startups Podcast, we sit down with Des Traynor, Co-founder of Intercom and creator of Fin.AI, to unpack what it takes to transform a unicorn into an AI-first company. Des shares the story of how Intercom embraced A... |
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FAQ about Fin
What has the press written about Fin?
Parsers VC has collected 6 articles mentioning Fin, among them “Salesforce Acquires Fin for $3.6B: Apex AI Pipeline Resolves Most Tickets Without Humans” (Jun 17, 2026) and “Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings” (Jun 15, 2026).
Is Fin still active?
Yes, Fin is active; its latest activity on Parsers VC dates from Jun 19, 2026.