Startups
Ever been on hold for 45 minutes, then reach an agent only to have the call dropped? Or gone through endless phone trees and punched in your account number, then had to repeat your details 592 times whenever you're transferred to another customer service rep?
Yea, us too. It's THE WORST. So that's why we built FastCustomer.
Yea, us too. It's THE WORST. So that's why we built FastCustomer.
Overview
Location
United States, District of Columbia, Washington
Employees
11-50
Total raised
$750K
Founded date
2011
Investors 2
| Date | Name | Website |
| Sign up to see | Sign up to see | Sign up to see |
| 500 Startups | 500.co |
Funding Rounds 1
| Date | Series | Amount | Investors |
| Sign up to see | Sign up to see | Sign up to see | Sign up to see |
Mentions in press and media 3
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Sep 7, 2011 | FastCustomer Raises $750K So You Don’t Have To Wait On Hold | Call hold deferral app FastCustomer is announcing that it has raised $750K worth of seed funding from 500 Startups, Bullet Time Ventures, Andrew Warner, Maneesh Arora, Fortify.vc, Carnet Williams, Tom Kulzer and Henry Parry-Okeden. Attempti... |
| Mar 3, 2011 | Put that holding elevator music on hold with Fastcustomer | I hate being on hold on the phone. I always feel obligated to keep my hand on my phone, and I have a chronic fear that I’ll finally make it off hold the second I put my phone down. Well, it looks like there’s an online service that will fin... |
Reviews 0
FAQ about FastCustomer
When was FastCustomer founded?
FastCustomer was founded in 2011.
How much funding has FastCustomer raised?
FastCustomer has raised $750K in total across 1 funding round.
Who has invested in FastCustomer?
Parsers VC lists 2 investors of FastCustomer, among them 500 Startups.
What has the press written about FastCustomer?
Parsers VC has collected 3 articles mentioning FastCustomer, among them “FastCustomer Raises $750K So You Don’t Have To Wait On Hold” (Sep 7, 2011) and “Put that holding elevator music on hold with Fastcustomer” (Mar 3, 2011).
Is FastCustomer still active?
Yes, FastCustomer is active; its latest activity on Parsers VC dates from Oct 26, 2022.