eWeek
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eWeek

http://www.eweek.com/
Last activity: 05.11.2024
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Categories: AnalyticsBusinessEconomyInformationITMessangerNewsProductTechnologyWebsite
eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.
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Location: United States, Tennessee, Nashville
Employees: 11-50
Phone: +1 877-822-9526
Founded date: 1983

Mentions in press and media 856

DateTitleDescription
05.11.20245 Key Call Center Software Features + How to Judge ThemMany call center software features have no major impact on performance. Only a select few capabilities separate top vendors from the rest, and those are the ones to focus on. In this guide, we’ll break down the five essential features that ...
13.10.2024Navigating the IVR Landscape: Testing and Recording for SuccessIn the world of customer service, the Interactive Voice Response (IVR) system is a double-edged sword. It can either enhance the customer experience or turn it into a frustrating ordeal. The key lies in how well these systems are tested and...
11.10.2024Is Automated IVR Testing Reliable? Yes, With OversightCompanies should conduct IVR testing routinely to ensure that their Interactive Voice Response (IVR) system is fully functional. Problems with IVR functionality, user experience, or load handling are going to result in immediate problems fo...
11.10.2024Making an IVR Recording Is Easy: Here Are 4 Places to StartAn IVR recording is a recorded message that helps callers navigate your Interactive Voice Response (IVR) system. The IVR system guides callers and sends their calls to specific departments or specialists using menu options and prompts. A we...
07.10.2024The New Age of Commerce: How AI and Logistics Are Reshaping Small Business SuccessIn the bustling world of commerce, small businesses are the unsung heroes. They make up over 90% of all U.S. businesses and contribute a staggering 43.5% to the nation’s GDP. Yet, they often find themselves dwarfed by the giants of the indu...
07.10.2024AI and Open Commerce: RedCloud Unlocks the Door for SMBs to Enter the Global MarketplaceRC PRS #1 - AI & Open Commerce Small businesses account for more than 90% of all U.S. businesses and contribute 43.5% of the nation's GDP, playing a vital role in consumer purchases and services. (1) Justin Floyd, Founder and CEO of Red...
07.10.2024Timeline: 15 Notable Cyberattacks and Data BreachesCyberattacks, whether accidental or purposeful, have been a threat long before the invention of the World Wide Web. These attacks aim to steal money, data, or resources — and sometimes serve as tools for gaining an edge over rival nations. ...
01.02.2024Shangjian Intelligence: Revolutionizing Manufacturing with Data-Driven AI SolutionsCarl Williams, Tech Times 01 February 2024, 09:02 pm (Photo : Dr. Yi Liang, Founder of Shangjian Intelligence) Revolutionary company Shangjian Intelligence offers next-generation AI solutions to streamline operations and optimize decision-m...
09.11.2023FTC Gets Fair Use Backwards, Claims It’s Somehow Anti-Competitive?This is what I get for praising a move by the FTC earlier this week. It repays me by pushing out a batshit crazy statement regarding AI and copyright. As we’ve been discussing over the past week, the Copyright Office’s request for comments ...
03.08.2023Operational and finance tips for early-stage startups in a tough marketBen Boissevain Contributor Share on Twitter Ben Boissevain is the founder of Ascento Capital, a boutique investment bank that provides advisory services for M&A, capital raises and valuations to technology companies in the U.S. and inte...
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