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ETS Labs AI Innovation Lab delivers enterprise contact center AI solutions with rapid deployment, cost reduction, efficiency, and uptime.
Mentions in press and media 6
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Jun 25, 2026 | Etech Global Services Wins BPO of the Year; ETS Labs Wins Self-Service Innovation Award at CCW 2026 | Matt Rocco - CEO Etech Global Services and its AI innovation division ETS Labs won two CCW Excellence Awards, BPO of the Year and Self-Service Innovation, on June 23, 2026. NACOGDOCHES, TX, UNITED STATES, June 25, 2026 /EINPresswire.com/ --... |
| Apr 24, 2026 | Etech Global Services and ETS Labs Named Finalists at the 2026 CCW Excellence Awards | Matt Rocco - CEO Etech Global Services and ETS Labs are finalists at the 2026 CCW Excellence Awards, recognizing customer experience and AI innovation. NACOGDOCHES, TX, UNITED STATES, April 24, 2026 /EINPresswire.com/ -- Etech Global Servic... |
| Feb 2, 2026 | ETSLabs’ QEval® Recognized as a Leading Provider on the CMP Research Prism for Automated QA/QM | Matt Rocco - CEO ETSLabs’ QEval® recognized as a Leading Provider on CMP Research Prism for Automated QA/QM, validating its AI-driven excellence in contact center optimization. NACOGDOCHES, TX, UNITED STATES, February 2, 2026 /EINPresswire.... |
| Dec 31, 2025 | Etech Global Services Achieves SOC 2 Type II and SOC 3 Certifications | Matt Rocco - CEO SOC 2 Type II and SOC 3 NACOGDOCHES, TX, UNITED STATES, December 31, 2025 /EINPresswire.com/ -- Etech Global Services, a leading provider of customer engagement solutions, announces the successful completion of both SOC 2 T... |
| Sep 8, 2025 | Etech Global Services Announces Strategic Leadership Changes and Launches ETS Labs Technology Division | Matt Rocco - CEO Jim Iyoob Named President of New AI-Focused ETS Labs Division; Kaylene Eckels Promoted to President of Etech Global Services NACOGDOCHES, TX, UNITED STATES, September 8, 2025 /EINPresswire.com/ -- Etech Global Services toda... |
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FAQ about ETS Labs
What has the press written about ETS Labs?
Parsers VC has collected 6 articles mentioning ETS Labs, among them “Etech Global Services Wins BPO of the Year; ETS Labs Wins Self-Service Innovation Award at CCW 2026” (Jun 25, 2026) and “Etech Global Services and ETS Labs Named Finalists at the 2026 CCW Excellence Awards” (Apr 24, 2026).
Is ETS Labs still active?
Yes, ETS Labs is active; its latest activity on Parsers VC dates from Oct 19, 2026.