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| Aug 5, 2023 | Vacationers Are Discovering Multimodal Travel, And Nothing Will Ever Be The Same | Vacationers are discovering multimodal travel options such as biking and scooters.getty |
| Jul 22, 2023 | Is An Annual Travel Insurance Policy Worth It? | Is an annual or multi-trip travel insurance policy right for you? Here's how to know.getty |
| Jun 27, 2023 | PROBLEM SOLVED: I want to cancel my ADT contract, can I get out of this $527 fee? | Christopher Elliott is the chief advocacy officer for Elliott Advocacy. Email him at [email protected] or get help with any consumer problem by contacting him at http://www.elliott.org/help
By Christopher Elliott
When Robertann Usher’s home... |
| Jun 24, 2023 | Why Customer Service Is In Free Fall — And What You Can Do About It | Customer service is in free fall. Here's why.getty |
| Jun 10, 2023 | Don’t Let A Medical Emergency Ruin Your Next Vacation. Here’s What To Do. | How do you handle a medical emergency on your next vacation? getty |
| May 20, 2023 | How To Get A Passport At The Last Minute | America's passport crisis will probably linger for the summer, and maybe longer. Here's how to avoid ... [+] it.getty |
| Apr 8, 2023 | Travel Loyalty Programs Are Getting An Upgrade This Summer. Are They Worth Joining? | Are travel loyalty programs worth joining this summer? Some may be.getty |
| Feb 26, 2023 | The Best Carry-On Bags And Backpacks For Frequent Travelers | Everyone's got baggage, but what's the best carry-on luggage and backpack for 2023?getty |
| Nov 5, 2022 | Israel Tourism: A 2023 Guide To Visiting The Holy Land | A scuba diver in the Red Sea.getty |
| Oct 1, 2022 | Europe Travel: In Cyprus, An Extended Summer — And A Few Surprise Visitors | |
| Sep 10, 2022 | Europe Travel Destinations: Where To Go And What To Do | A view of Dubrovnik, Croatia from Mount Srđ. Dubrovnik is one of the most popular fall destinations ... [+] in Europe.Christopher Elliott |
| Aug 31, 2022 | Want To Take A Small Ship Cruise? Here’s What You Need To Know | A small ship at the Geirangerfjord near the Geiranger village, Norwaygetty |
| Aug 6, 2022 | Insider Tips For Using Or Extending Your Airline Ticket Credit | The government wants airlines to eliminate airline ticket expiration dates. Here's how to get yours ... [+] extended now. getty |
| Aug 2, 2022 | PROBLEM SOLVED: My Turo rental was repossessed. Can you help me get my son’s epilepsy medication back? | Christopher Elliott is the chief advocacy officer for Elliott Advocacy. Email him at [email protected] or get help with any consumer problem by contacting him at http://www.elliott.org/help
By Christopher Elliott
When Michelle Marshall’s Tu... |
| Jul 23, 2022 | Want Better Service? Here's How To Find The Name Of An Executive | At a time like this, who doesn't want better service from a company? You may be able to get it — if ... [+] you have the name of an executive. getty |
| Jul 16, 2022 | Pro Tips For Finding All Your Lost Airline Luggage | Don't let your airline lose your checked baggage this summer. Here are some pro tips for finding ... [+] your lost airline luggage. getty |
| Jun 30, 2022 | European Travel This Summer: How To Get There And What To Avoid | How do you get around Europe this summer? Each mode of transportation has its risks — and rewards. getty |
| Jun 21, 2022 | PROBLEM SOLVED: Ticketmaster still owes me $150 for these Jim Gaffigan tickets! | Christopher Elliott is the chief advocacy officer for Elliott Advocacy. Email him at [email protected] or get help with any consumer problem by contacting him at http://www.elliott.org/help
By Christopher Elliott
When Diane Ashton asks Tick... |
| Feb 8, 2022 | First United : 5 Ways Zelle Scammers Are Trying to Steal Your Cash | By Michelle Couch-Friedman
Executive Director, Elliot Advocacy
Zelle users beware: Scammers have their sights aimed straight at you. That's right - the money transfer service has quickly become the preferred method of thieves everywhere loo... |
| Sep 4, 2021 | Breeze Airways’ CEO: Nice Airline Is “Here To Stay” | |
| Apr 24, 2021 | Here They Are: This Summer's Hottest International Destinations | Santorini, Greece, is one of this summer's hottest destinations.getty |
| Feb 28, 2021 | Airline Complaints Soared To A New High In 2020. Here's What It Means. | The number of airline complaints took off in 2020. Here's what it means.getty |
| Jan 19, 2021 | Is Free Travel Insurance Enough For Your Next Trip? Here’s How To Know | Is free travel insurance enough for your next trip? It might be. Here's how to find out.getty |
| Dec 5, 2020 | Should You Buy Annual Travel Insurance Next Year? | Should you buy annual travel insurance next year? Here's how to decide.getty |
| Sep 26, 2020 | Airport Parking In A Pandemic: Here's What You Need To Know | Airport parking has changed in a pandemic. Here's how.getty |
| Sep 12, 2020 | How To Avoid Travel Fees That Could Ruin Your Next Vacation | Travel fees are out of control. Here's how to avoid the worst travel fees.getty |
| Sep 11, 2020 | Try These Expert Strategies To Avoid Airline Fees Now | Airline fees can be a real headache. Here's how to avoid them.getty |
| Jul 11, 2020 | The Definitive Guide To Summer Travel Bans | The summer's travel bans are far-reaching and amorphous. Here's how to track all of them.Getty |
| May 6, 2020 | When Will It Be Safe To Buy Again? | Before the pandemic, Gabriel Bertolo considered buying a home and booking an extended vacation. But the coronavirus outbreak stopped him cold. Now he, and millions of other consumers, wants to know: When will it be safe to buy again? |
| Jan 7, 2019 | United Airlines bans puppies on planes | Originally Published by:
Your emotional support animal in training may not get to fly business class anymore.
Or any other class, for that matter.
United Airlines is changing its policies regarding emotional support animals, banning animals... |
| Aug 12, 2018 | Follow These Fine-Print Examples If You Want To Fail | If you want to know why customers are bolting for the exits, talk to someone like Robert Barrows. He'll offer fine-print examples businesses should follow -- if they want to fail. |
| Jul 11, 2018 | These Companies Have The Best Customer Service | Which companies have the best customer service? The short answer: supermarkets, restaurants, and car manufacturers. |
| Apr 10, 2018 | Family finances: How to complain and get results | This interview with Christopher Elliott, founder of www.elliott.org, helps consumers resolve disputes with businesses, free of charge.
Q: What’s the most effective strategy to get a satisfying resolution?
A: Follow what I call the three Ps.... |
| Jul 24, 2015 | How Comcast stopped employees from changing your name to “A**hole” | Comcast reader comments 141 with 98 posters participating
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Comcast’s customer service problems are numerous—we might even say legendary—but out of all of them the company’s ... |
| Feb 1, 2015 | Don't Be Surprised If Comcast Replaces Your Account Name With 'Whore', 'Dummy', 'Asshole' Or More | Nicole Arce, Tech Times 01 February 2015, 10:02 am
Apparently, Ricardo Brown is not the only customer whose name was changed to something inappropriate and downright unacceptable by Comcast customer service.
Days after consumer protection b... |
| Jan 30, 2015 | More Comcast customers write in, report name changes of “whore,” “dummy” | Alyson Hurt reader comments 241 with 140 posters participating
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Further ReadingComcast bill changes customer’s first name to “A—hole”As if Comcast's recent account name chan... |
| Jan 29, 2015 | Comcast calls customer an ‘A–hole’ on cable bill | Comcast’s reputation is officially in the crapper.
A customer was shocked after the cable giant called her husband an “a- -hole” on their cable bill, apparently in retaliation for canceling service.
A Spokane, Wash., resident named Lisa Bro... |
| Jan 28, 2015 | Comcast is sorry that it changed one customer’s name to ‘Asshole’ | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
The hits just keep coming from the customer-servi... |
| Jan 28, 2015 | Comcast bill changes customer’s first name to “A—hole” | reader comments 172 with 133 posters participating, including story author
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Just when you thought the tales of Comcast's customer service couldn't get any worse... well, let... |
| Jan 28, 2015 | Comcast is sorry that it changed one customer’s name to ‘Asshole’ | The hits just keep coming from the customer-service geniuses at Comcast.
The Consumerist brings us a story today from consumer advocate Chris Elliott in which a Comcast agent, after having some trouble with a customer on the phone, decided ... |
| Apr 23, 2012 | Real Estate Firms Slipping 'Non-Disparagement' Clauses Into Rental Agreements To Stifle Online Criticism | Rob Hyndman points us to travel guide guru Arthur Frommer speaking out about a ridiculous trend from some real estate firms that do vacation rentals: slipping a non-disparagement clause into contracts that effectively forbid you from writin... |
| Jan 2, 2010 | The Tyranny Of Government And Our Duty Of Confidentiality As Bloggers | Last week two bloggers, Steven Frischling and Chris Elliot, were visited by TSA agents and threatened with jail time if they did not reveal their source of the TSA Travel Directive that they each published shortly after the attempted terror... |
| Dec 31, 2009 | Blogger who posted the new flight regulations threatened by DHS | Two travel bloggers, Steven Frischling and Chris Elliott received friendly visits from the Department of Homeland Security this week. Why? Because both published SD-1544-09-06, the document that showed us what to expect when we flew in scar... |
| Dec 30, 2009 | Post TSA's New Security Rules And Get A Visit And Subpoena From Homeland Security | With the failed attempted terrorist attack last week, there has been a tremendous amount of confusion and changing stories concerning airline security. What was especially odd was that there were so many conflicting reports about what the T... |
| That vacation rental listing could be a scam. These are the warning signs to look out for | Before you book that summer rental, be sure to double check it's not a scam.
One big warning sign a listing is a fake: Demand for immediate payment on another platform.
Other warning signs include phony images and lack of credible reviews. |
