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Dimension Data accelerates the ambitions of its clients by delivering exceptional value through its great people.
Mentions in press and media 8
| Date | Title | Description |
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| Aug 1, 2017 | Why AI & VR can change the global financial services industry | By Kuntal Shah Today, it’s the digital customer’s world—banks just happen to live in it. Twenty percent of bank customers are now digital-only users in the world, according to an Accenture report on the banking sector. Seventy-three percent... |
| Apr 6, 2017 | The Uncomfortable Truth About Brands’ Customer Experience Strategies | The recent 2017 Global Customer Experience Benchmarking Report from Dimension Data confirmed that CX is critical to executives. But, as bluntly described in the report as “the uncomfortable truth”, while 81% of companies recognize CX as a c... |
| Apr 4, 2017 | Customer Experience – The Uncomfortable Truth | New Dimension Data research reveals that the digital dilemma in enterprises is deepening and organisations must choose a path between digital crisis or redemption London, UK – 4 April 2017– Organisations around the world are failing to impl... |
| Nov 25, 2016 | Chat applications overtaking call centres | Because of the consumer's hunger and desire, for instant gratification and instant response, they are adopting chat like applications, says Pypestream's Darryl Marcus. Mobile messaging will become the communication platform of choice for co... |
| Oct 2, 2016 | The ultimate guide to customer interaction management for Dreamforce | The customer economy has propelled the customer experience and the digital transformation to the top of enterprise’s agendas. It is transforming contact centers and customer service into a much broader industry to manage proactively custome... |
| Oct 2, 2016 | The ultimate guide to customer interaction management for Dreamforce | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! The customer economy has propelled the customer e... |
| Apr 6, 2016 | Contact centres must up digital platform management | The pace of digital uptake isn't reaching its potential according to the latest Global Contact Centre Benchmarking Report. While telephone interactions in contact centres are managed, tracked, and quality controlled, the same performance ri... |
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FAQ about Dimension Data
What has the press written about Dimension Data?
Parsers VC has collected 8 articles mentioning Dimension Data, among them “Why AI & VR can change the global financial services industry” (Aug 1, 2017) and “The Uncomfortable Truth About Brands’ Customer Experience Strategies” (Apr 6, 2017).
Is Dimension Data still active?
Dimension Data is probably closed: its latest activity on Parsers VC dates from Aug 30, 2017.