DigitalGenius
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DigitalGenius

http://digitalgenius.com/
Last activity: 29.12.2020
Categories: RoboticsServiceSpaceEnterpriseCenterAutomationArtificial IntelligencePlatformMessangerLearn
DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and machine intelligence enabling companies to deliver on increasing customer expectations. At its core are deep-learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software. Once enabled, the platform automates and increases the quality and efficiency of customer service & support conversations across text-based communication channels like email, chat, social media and mobile messaging.
Likes
5.24K
Followers
1.85K
Mentions
44
Location: United Kingdom, England, Westminster
Employees: 11-50
Phone: +1 415-500-9877
Total raised: $21.85M
Founded date: 2013

Investors 13

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Funding Rounds 3

DateSeriesAmountInvestors
19.12.2017Series A$14.75M-
14.04.2016-$4.1M-
22.06.2015-$3M-

Mentions in press and media 44

DateTitleDescriptionSource
29.12.20205 AI tools to help companies connect with customers in 2021Amplify see details Amplify DigitalGenius see details DigitalGenius ManyChat see details Manychat...techrepubl...
05.03.2019ИИ для всех: зачем искусственный интеллект тем, кто не Googl...В 2019 году искусственный интеллект будут внедрять уже не только Amazon или Google. Пока нейросети и...vc.ru/futu...
19.07.2018DigitalGenius Introduces AI-Powered Conversational Process A...DigitalGenius Now Connects Conversations with Back-end Processes to Automatically Resolve Cases Dig...aithority....
03.05.2018How to successfully negotiate with the 3 types of AI vendorsOver the past couple of years, we’ve seen nearly every tech giant — including Amazon, Salesforce, Or...venturebea...
03.05.2018How to successfully negotiate with the 3 types of AI vendorsWe are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an...venturebea...
23.01.2018Masha Drokova launches new early stage firm Day One VenturesOnly four out of 153 startups in 2017 had a female founder To say that venture capital is male domi...vator.tv/n...
19.12.2017MMC Ventures backs AI customer service company, DigitalGeniu...Today, DigitalGenius announced it has raised a $14.75 million Series A funding round. Global Founder...mmc.vc/lat...
19.12.2017Financing Boosts for Silicon Valley AI Companies Maana, Digi...Share Share on Facebook Share on Twitter LinkedIn Email Reprints Two Bay Area AI startups announced...xconomy.co...
19.12.2017AI start-up DigitalGenius secures $14.75m Series ADigitalGenius, the customer service artificial intelligence (AI) start-up, has raised $14.75m (£11.1...startups.c...
19.12.2017DigitalGenius raises $14.75 million to bring artificial inte...Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn m...venturebea...
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