Delloop takes Retailers "Beyond the Front Door"™
The Customer journey does not end with the sale or delivery of a product, in fact, that is where it enters into its most important step of the lifecycle. Delloop understands this and helps the Retailer take advantage of it.
Being connected with customers long term allows retailers to think of their relationship as a life cycle, not just a sales cycle. It just makes sense to be there when your customer needs you. By capturing the moments of truth across the lifecycle; sale, delivery, usage, warranty and indeed disposal in a closed-loop Delloop opens up a wealth of insights that help everyone in the value chain to discover, understand and improve the customer experience and of course, profit.
Delloop is a universal method for every Customer to communicate and interact with every Retailer and Vice-Versa. An enduring bi-directional connection where they can communicate about everything – Customer Service, Delivery Issues, Technical Support, Warranty and Returns, Sales offers, Incentives and even Recycling?
Delloop’s pioneering platform ensures everyone in the e-commerce loop has the vital communication tools they need to either provide or enjoy an exceptional customer experience.
Apart from obvious savings in servicing customers, Retailers also enjoy permission-based marketing opportunities. on-selling and cross-selling opportunities and more, all presented to the Customer at the most appropriate time in the lifecycle. Imagine presenting a Customer with the opportunity to replace an item about to be recycled at end-of-life. Opportunities abound. We call this Endless Ordering.
The Customer journey does not end with the sale or delivery of a product, in fact, that is where it enters into its most important step of the lifecycle. Delloop understands this and helps the Retailer take advantage of it.
Being connected with customers long term allows retailers to think of their relationship as a life cycle, not just a sales cycle. It just makes sense to be there when your customer needs you. By capturing the moments of truth across the lifecycle; sale, delivery, usage, warranty and indeed disposal in a closed-loop Delloop opens up a wealth of insights that help everyone in the value chain to discover, understand and improve the customer experience and of course, profit.
Delloop is a universal method for every Customer to communicate and interact with every Retailer and Vice-Versa. An enduring bi-directional connection where they can communicate about everything – Customer Service, Delivery Issues, Technical Support, Warranty and Returns, Sales offers, Incentives and even Recycling?
Delloop’s pioneering platform ensures everyone in the e-commerce loop has the vital communication tools they need to either provide or enjoy an exceptional customer experience.
Apart from obvious savings in servicing customers, Retailers also enjoy permission-based marketing opportunities. on-selling and cross-selling opportunities and more, all presented to the Customer at the most appropriate time in the lifecycle. Imagine presenting a Customer with the opportunity to replace an item about to be recycled at end-of-life. Opportunities abound. We call this Endless Ordering.
Location: Australia, Western Australia, Perth
Employees: 1-10
Phone: +351 937 596 665
Founded date: 2019
Investors 1
| Date | Name | Website |
| - | Startupboo... | startupboo... |
Mentions in press and media 4
| Date | Title | Description |
| 06.07.2022 | Delloop Delivers D-Trigger Marketing – a ‘Dimensional’ evolution | Seattle-based start-up introduces the long-awaited solution that bridges the gap between online retailers and their customers D-Trigger messaging is delivered directly, it’s always personally relevant and it’s ‘triggered’ according to what ... |
| 06.07.2022 | Delloop Delivers D-Trigger Marketing – a ‘Dimensional’ evolution | Delloop Inc. Australian-based start-up introduces the long-awaited solution that bridges the gap between online retailers and their customers D-Trigger messaging is delivered directly, it’s always personally relevant and it’s ‘triggered’ ac... |
| 08.04.2022 | Delloop & My Fit World – A new level of ‘fitness’ for the service industry | Demand for Delloop’s eCommerce helper platform prompts specific solution for Service Providers Through Delloop’s incentivized client interactions we have been able to establish long-term connections with our Members and corporate clients ri... |
| 08.04.2022 | ‘First Mover’ introduces new eCommerce Concept for Retailers | Delloop Inc. When you offer something original to a market that has been moving at a glacial pace, the difference is dramatic and noticeable. ” — Claire LinleySEATTLE, WA, USA, April 8, 2022 /EINPresswire.com/ -- Delloop claims ‘First Mover... |