| Date | Title | Description |
| 20.12.2024 | Predictive Dialer vs Progressive Dialer (+ 3 Alternatives) | Before choosing between a predictive dialer and a progressive one for your outbound call strategy, you should decide your business’s priorities. Are you looking to increase productivity? Do you want to drive up customer satisfaction scores?... |
| 14.12.2024 | Navigating the Digital Landscape: The Role of Network Address Translation and IVR Analytics | In the vast ocean of digital communication, two critical navigational tools stand out: Network Address Translation (NAT) and Interactive Voice Response (IVR) analytics. Both serve unique purposes, yet they share a common goal: enhancing con... |
| 12.12.2024 | 6 Types of Network Address Translation: Which One to Use? | Network Address Translation (NAT) is one of the key technological concepts behind the performance of communication networks and the internet at large. NAT is a mechanism for converting private (local) IP addresses into public (global) IP ad... |
| 11.12.2024 | Why Router vs Firewall Really Only Matters at Work | Routers and firewalls are network security devices, sometimes grouped into business and home network packages or sold separately as dedicated hardware.
Though the two are closely linked, routers and firewalls are very different devices. Rou... |
| 10.12.2024 | Navigating the Firewall Frontier: A Guide to Home and Business Security | In the digital age, firewalls stand as sentinels guarding our networks. They are the gatekeepers, filtering the good from the bad. Understanding their role is crucial for both home users and businesses. This article explores the nuances of ... |
| 10.12.2024 | The Unsung Heroes of Cybersecurity: Firewalls Explained | In the digital age, our lives are intertwined with technology. We rely on the internet for everything—from banking to socializing. Yet, lurking in the shadows are cyber threats. Firewalls stand as the first line of defense, protecting our n... |
| 10.12.2024 | Navigating the Firewall Frontier: Stateful vs. Stateless | In the digital landscape, firewalls stand as sentinels, guarding networks against a barrage of threats. They come in two primary forms: stateful and stateless. Each has its strengths and weaknesses, like two warriors equipped for different ... |
| 09.12.2024 | What Does a Firewall Do To Protect My Home Network | A firewall is a security protocol that protects your internal network from the threats of the internet. It keeps an eye on the data that comes in and out of your home network.
Without a firewall, your trusted private network could be at ris... |
| 06.12.2024 | The 6 Tradeoffs Between a Stateful vs Stateless Firewall | A stateful firewall keeps track of the state of network connections. A stateless firewall does not. Although the difference between a stateful vs stateless firewall is relatively simple, picking one may not be as straightforward.
The state ... |
| 19.11.2024 | Elevating Customer Experience in Contact Centers: Strategies for Success | In the fast-paced world of customer service, contact centers are the frontline warriors. They battle daily to meet customer expectations and enhance satisfaction. Yet, many centers struggle with inefficiencies and high attrition rates. The ... |
| 18.11.2024 | 7 Problems Contact Center Analytics Can Solve Right Now | Contact center analytics is the systematic collection and analysis of data related to customer interactions. With this data, businesses can assess the efficiency of their contact center and determine the biggest levers they have to improve.... |
| 09.11.2024 | The Power of Direct Inward Dialing and DECT in Modern Communication | In the fast-paced world of business, communication is the lifeblood that keeps operations flowing smoothly. Two technologies stand out in this arena: Direct Inward Dialing (DID) and Digital Enhanced Cordless Telecommunications (DECT). Each ... |
| 08.11.2024 | Why Customers and Companies Love Interactive Voice Response | Interactive Voice Response (IVR) systems are invaluable, creating efficiency and convenience for both businesses and their customers. IVR answers common questions, directs calls to the right agents, and reduces wait times — giving customers... |
| 05.11.2024 | Will DECT Devices Work In A Call Center? Yes, With Limits | Digital Enhanced Cordless Telecommunications (DECT) is a standard used for creating wireless voice communication systems. The most common examples of DECT devices include cordless phones and wireless headsets, though the technology is also ... |
| 31.10.2024 | Navigating the Future of Contact Centers: Trends and Technologies | The landscape of contact centers is evolving. Like a river carving its path through rock, new trends and technologies are reshaping how businesses interact with customers. The rise of digital communication, coupled with the relentless march... |
| 29.10.2024 | 6 Contact Center Trends That Don’t Involve AI (+2 That Do) | Many business sectors have bought AI services without having a legitimate use for them — some are still struggling to know exactly what to do with these novel tools. That’s not the case with your industry, though. AI is just one of many con... |
| 28.10.2024 | 5 Chatbot Call Center Examples +3 Times You Need a Human | Imagine a world where your call center operates smoothly around the clock, with customers receiving instant, accurate support the moment they need it. This is the reality AI-powered chatbots are bringing to life, revolutionizing how call ce... |
| 01.10.2024 | Navigating the UCaaS Landscape: The Best Providers of 2024 | In the fast-paced world of business communication, Unified Communications as a Service (UCaaS) has emerged as a vital tool. As companies pivot to remote work and digital collaboration, the right UCaaS provider can be the difference between ... |
| 30.09.2024 | The 5 Best VoIP Routers (Wired, Wireless, and Mesh) | Best VoIP router overall: Asus RT-AX88U ProBest for small businesses: TP-Link ER605Best for large office spaces: Nighthawk Tri-Band Wi-Fi 6EBest VPN support for remote teams: TP-Link ER7206Best all-in-one SMB network solution: UniFi Dream M... |
| 27.09.2024 | Can ChatGPT Do Reliable Call Center Sentiment Analysis? | Can ChatGPT reliably perform call center sentiment analysis? The short answer is yes, with some caveats.
This article covers the key steps involved in using large language models (LLMs) like ChatGPT to gain insights into customer emotions a... |
| 31.08.2024 | Что нас ждёт в будущем: от компьютеров размером с атом до создания аватаров | В своей книге «Файлы будущего: краткая история следующих 50 лет» футуролог Ричард Уотсон рассуждает, как происходящее прямо сейчас влияет на то, что ждёт нас в ближайшие полвека. Почему важно долгосрочное планирование, если мы собираемся жи... |
| 25.04.2024 | Automated Data Management Tools | “Why?” a chief technology officer (CTO) may ask when the subject of automated Data Management tools arises. After all, their organization has probably already been storing, archiving, and backing up enterprise data day after day with succes... |
| 03.04.2024 | Fundamentals of Data Classification | The process of data classification can be broadly described as the organization of data into relevant categories, allowing it to be accessed and protected more efficiently. In the simplest terms, the data classification process ranks data b... |
| 26.06.2023 | AI's next battle: open or closed | Open-source AI models, which let anyone view and manipulate the code, are growing in popularity as startups and giants alike race to compete with market leader ChatGPT.
Why it matters: The White House and some experts fear open-source model... |
| 10.02.2023 | Cisco: Companies are spending on privacy protection, but do customers know it? | Image: Anthony Brown/Adobe Stock
Cisco’s 2023 Data Privacy Benchmark Study found that companies that invest in closing the gap are benefitting: The study found that the estimated dollar value of benefits from privacy rose more than 13% in 2... |
| 09.01.2023 | Top Four Cybersecurity Trends For 2023 | Timothy Liu is the CTO and cofounder of Hillstone Networks. |
| 15.11.2022 | Smart Cities And 5G: Taking It to the Next Level | getty |
| 17.10.2022 | Data integration trends to watch in 2022 | Image: wladimir1804/Adobe Stock
The proliferation of remote and online work maximizes workforce potential for companies but spreads data thin from platform to platform. From customer relationship management software to cloud services, data ... |
| 07.10.2022 | What is Infrastructure as a Service? | Image: Funtap/Adobe Stock
Infrastructure as a Service is a model for delivering information technology services in which the provider assembles computing infrastructure, often in the form of virtual machines, and makes it available to the c... |
| 03.10.2022 | A comprehensive guide: How to measure data quality | Image: Friends Stock/Adobe Stock
Organizations struggle to maintain good data quality, especially as duplicated, misspelled, inconsistent, irrelevant, overlapping and inaccurate data proliferate at all levels of an organization. Poor intern... |
| 30.09.2022 | Data quality solutions by Talend review | Image: sdecoret/Adobe Stock
Data is the lifeblood of today’s businesses. It’s what organizations use to make decisions, plan for the future and track their progress. But if that data is inaccurate, incomplete or inconsistent, it can lead to... |
| 27.09.2022 | What is data integration? | Image: wladimir1804/Adobe Stock
Enterprises that wish to remain relevant in their respective markets are embracing big data, including its benefits and challenges. Data integration plays a key role in big data as it allows organizations to ... |
| 09.09.2022 | How banks can benefit from implementing data governance | Image: Antonio/Adobe Stock
As most companies today face remarkable data overload, the importance of effective data governance frameworks continues to grow. Banks in particular need to derive value from data for both the innovation and moder... |
| 25.06.2022 | What Is Coming In Machine Learning? | Share
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Machine learning pulls from data and algorithms to mimic the way humans gather knowledge. Over time, the machine improves its accuracy thanks to the information it takes in. Decades ago, Arthur Samuel coined th... |
| 17.06.2022 | Understanding the differences between BI, AI and analytics | Image: photon_photo/Adobe Stock
I often get asked to define the differences between BI (business intelligence), AI (artificial intelligence) and analytics. For many organizations, there seems to be so much overlap that it’s difficult to kno... |
| 16.06.2022 | Wrike review: What are the top features and cost? | Image: Wrike.
Wrike is among the best project management software options as an industry-recognized solution for enabling team productivity and collaboration. After using Wrike, I can attest it’s a powerful tool with extensive features for ... |
| 11.05.2022 | Concentric AI lands $14.5 million in Series A funding to autonomously secure business-critical data | Data is the lifeblood of every business. Today’s organizations are awash in business-critical data that they can’t protect. With tech headlines filled with daily news of data breaches, threats against business-critical data are growing at a... |
| 11.05.2022 | Concentric AI to autonomously secure business-critical data with $14.5M series A funding | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Concentric AI, a provider of intelligent AI-based... |
| 04.04.2022 | How to become a machine learning engineer: A cheat sheet | Image: iStockphoto/Feodora Chiosea
Machine learning engineers — advanced programmers who develop artificial intelligence (AI) machines and systems that can learn and apply knowledge — are in high demand, as more companies adopt these techno... |
| 18.03.2022 | How to become a data scientist: A cheat sheet | Image: Wright Studio/Shutterstock
Data scientists are still in great demand, taking the coveted No. 3 spot on Glassdoor’s Best Jobs in America list for 2022 with 10,071 job openings, and the demand continues to grow. In 2012, the Harvard Bu... |
| 26.02.2022 | The future of data science: Trends in a rapidly-growing industry | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
This article was contributed by Michael Burke, le... |
| 26.02.2022 | The future of data science: Trends in a rapidly-growing industry | Join today's leading executives online at the Data Summit on March 9th. Register here.
This article was contributed by Michael Burke, lead of the PR Intelligence Lab at BYU.
Worldwide digitization accelerated as the pandemic sent many insid... |
| 22.12.2021 | How Networking is Used by OSF HealthCare, MKI, Zaymer, EPB, and James Cook University: Case Studies | Having a reliable infrastructure and foundation for your network is an essential part of running a business, regardless of the size and industry.
See how five companies and organizations from various industries elevated their networks using... |
| 01.11.2021 | Hackett : Datamation, “Companies With ‘World-class' Digital IT Spend 63% More on Emerging Technologies,” | MIAMI - Global organizations that implement digital enablement in IT are seeing their IT function increase productivity, reduce costs, and raise service levels, according to a report.
The 2021 report, "Digital World-class Information T... |
| 18.10.2021 | Data transformation platform Metrolink.ai raises $22M | Israel- and Palo Alto, California-based Metrolink.ai, which is developing a platform for data management, today announced that it raised $22 million in a seed round led by Grove Ventures with participation from Eclipse Ventures. The company... |
| 18.10.2021 | Data transformation platform Metrolink.ai raises $22M | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Israel- and Palo Alto, California-based Metrolink... |
| 20.07.2021 | Panzura’s Glen Shok Remarks on Reducing Cyber Insurance Premiums as Ransomware Crisis Drives Up Rates | We want our customers to understand the benefits of getting the right information to insurers as they look to secure better terms or modulate rate increases.
SAN JOSE, Calif. (PRWEB) July 20, 2021
The latest highly publicized ransomware att... |
| 15.06.2021 | Crate.io raises $10M to grow its database platform | Elevate your enterprise data technology and strategy at Transform 2021.
Crate.io, a startup developing a database platform called CrateDB, today announced that it raised $10 million in additional funding (including $2 million in debt) from ... |
| 15.06.2021 | Crate.io raises $10M to grow its database platform | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Crate.io, a startup developing a database platfor... |
| 30.03.2021 | MELTWATER B.V.
Meltwater B : How Data-Driven Marketing Campaigns Work | Marketing - or rather its predecessors advertising and sales promotion - moved from the gut-feel used in the 17th-19th centuries to something more structured and insightful when basic market research made its appearance in the 1920s.
But th... |
| 23.02.2021 | Infogix Recognized for Data Catalog Solution by Industry Leading Media and Analysts | If businesses want to ensure successful analytics projects, their data catalog must act as a single source of trustworthy business data for all users across the enterprise.
NAPERVILLE, Ill. (PRWEB) February 23, 2021
Infogix, a leading provi... |
| 14.07.2020 | From 7-Eleven to Aus Pol: The rapid expansion of facial recognition technology in Australia, and the laws keeping it in check | By Rick Sarre, University of South Australia
Facial recognition technology is increasingly being trialled and deployed around Australia. Queensland and Western Australia are reportedly already using real-time facial recognition through CCTV... |
| 03.06.2020 | 5 Benefits of Cloud Computing for Businesses | Eric Hamilton, Tech Times 03 June 2020, 11:06 am
(Photo : 5 Benefits of Cloud Computing for Businesses)
The cloud is one of the most popular business resources of recent years. It shifts processes, resources and data storage onto servers th... |
| 24.02.2020 | Duda’s App Store Lets Users Integrate Apps through Its Site Builder | Eric Hamilton, Tech Times 24 February 2020, 11:02 am
(Photo : Duda’s App Store Lets Users Integrate Apps through Its Site Builder)
After closing a $25 million investment round, website builder platform Duda enables end users and design agen... |
| 22.01.2020 | How Business Intelligence Will Improve With Modern Technology | Ernest Hamilton, Tech Times 22 January 2020, 11:01 am
(Photo : pixabay)
The impact of modern technology can be seen effectively in the field of business after 1990. Almost every business industry has utilized modern technology solutions for... |
| 11.12.2019 | The fastest-growing job in the US pays six figures | Originally Published by:
Call it hire power.
Career and job site LinkedIn released its annual “Emerging Jobs” list on Tuesday, which identifies the roles that have seen the largest rate of hiring growth from 2015 to 2019.
And No. 1 on the l... |
| 17.10.2018 | Больше не актуально: облачные антитренды на 2019-й | Рассказываем об антитрендах на следующий год — это прогнозы, которые не подтверждаются, или тенденции, которые угасают и уже не имеют былой силы — но, тем не менее, такие «мифы» все еще на слуху.
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| 11.10.2017 | Trends, Opportunities and State of Blockchain Technology in 2018 | Share
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Daniel Newman, CEO of Broadsuite Media Group, author of Futureproof and principal analyst at Futurum writes that while Bitcoin continues to blow away stock market analysts, its popular cousin, blockchain is yet... |
| 13.04.2017 | 10 online courses that could help you land one of Glassdoor's best jobs in America for 2017 | The Insider Picks team writes about stuff we think you'll like. Business Insider has affiliate partnerships, so we get a share of the revenue from your purchase.
Pikcha/ShutterStock
It's virtually impossible to accurately compare jobs from ... |
| 14.12.2016 | Do fitness wearables need an affordability upgrade? | According to a recent Gartner survey, almost a third of fitness tracker or smartwatch owners end up ditching them. The survey studied about 9,000 users from the U.S., Australia and the U.K. Reasons for the dropped tech use vary from wearabl... |
| 07.07.2016 | IoT Spending Predicted to Reach $232B This Year | The Internet of Things is still taking over the Internet. According to a report by research firm IDC, the U.S. is predicted to invest over $232 billion this year. This heavy investment will go to everything from hardware, software to connec... |
| 25.08.2015 | Internet Of Not-So-Smart Things: Samsung's Latest Smart Fridge Can Expose Your Gmail Password | The sometimes blisteringly-inane hype surrounding the “Internet of Things” appears to be on a collision course with the sophomoric security standards being employed in the field. As we’ve seen time and time again, companies were so bedazzle... |
| 01.07.2015 | $11 Trillion: Potential Economic Impact Of Internet Of Things By 2025 | Menchie Mendoza, Tech Times 01 July 2015, 01:07 am
The Internet of Things had been creating a lot of waves with more and more companies coming up with new products they believe would be viable in a connected world. Analysts are also making ... |
| 26.09.2014 | Good Technology’s MDM Is Primed for iPhone 6 | If record-shattering preorder numbers are any indication, Apple’s iOS 8-powered iPhone 6 smartphones and iPhone 6 Plus phablets are set become a familiar sight in the enterprise. |
| 12.08.2014 | Business Intelligence: The key to strategic business planning | This sponsored post is produced in association with SiSense.
We live in a world of big data. It’s being collected constantly, from the purchases you make to the websites you visit to the GPS info gathered on your phone. But the fact that a ... |
| 16.04.2014 | The toxic secret of Samsung’s success: Best of the Web | The emergence of South Korea after World War 2 to the status of scientific, industrial and technological powerhouse has been inexorably linked to the growth of the Samsung Group of companies. But is there a darker side to this story?
As Cam... |
| 28.03.2014 | Those Oculus Kickstarter Investors Sure Are Ticked Off—So What? | To go from a $2.4 million Kickstarter funded project to a $2 billion Facebook acquisition in just two years should be cause for celebration. Instead, a crowd of 9,522 Kickstarter investors in Oculus feel cheated that “their” project “sold o... |
| 16.02.2014 | More news from Raspberry Pi | More news from Raspberry Pi
16-02-2014
The Cambridge success story which is Raspberry Pi generates countless headlines. Read some of the latest coverage on this site In the press, or see some of the older stories below.
Bristol University O... |
| 13.12.2013 | Raspberry Pi still in the news | Raspberry Pi still in the news
13-12-2013
A further selection of links to some recent stories about the popular Raspberry Pi.
Element14 unveils Raspberry Pi Projects hub and 8GB Model B ...
Engadget
While it's comparatively easy to get star... |
| 11.12.2013 | Open Source Is Way Whiter And Maler Than Proprietary Software | If tech’s “dirty little secret” is that it’s still mostly male and mostly white, open source has an even dirtier secret: its practitioners are even less diverse than those in proprietary software. For an empowering phenomenon that encourage... |
| 15.05.2013 | 12 enterprise mobility startups to watch | David Berlind is an expert on enterprise mobility startups and the MC at Under the Radar 2013, May 23, 2013 in San Francisco. He’s also the chief content officer and editor in chief at UBM Tech Media. VentureBeat readers are invited to atte... |
| 25.04.2013 | Ubuntu 13.04 boosts graphics performance to prepare for phones, tablets | Ubuntu 13.04. reader comments 66 with 49 posters participating
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The stable release of Ubuntu 13.04 became available for download today, with Canonical promising performance ... |
| 08.04.2013 | Why most K-12 schools aren’t ready for the iPad revolution | Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn more.
Mike Reiners is the co-founder and CEO of NOMAD.
As of February 2013, 4.5 million iPads had been purchased for use in the U.S. K-12 aca... |
| 08.04.2013 | Why most K-12 schools aren’t ready for the iPad revolution | Mike Reiners is the co-founder and CEO of NOMAD.
As of February 2013, 4.5 million iPads had been purchased for use in the U.S. K-12 academic environment. One million of these purchases happened in Q2 of 2012 alone, which represented more th... |
| 30.04.2012 | Apple rejects tablet PC hybrids | Apple rejects tablet PC hybrids
Apple CE Tim Cook claims the idea of combining the iPad and MacBook Air would "wind up compromising" both, BBC News reports.
Rival Asus already markets such products in its Transformer series, while... |
| - | AI-powered database management startup OtterTune closed a $12M Series A | Beyond robotics, what sector will yield the best return on investment? Experts have pointed to new AI applications and use cases, and a young startup is here to prove them right.
Database automation and optimization startup OtterTune announ... |
| - | Insiders break down Amazon Advertising's aggressive new push to win over big advertisers like P&G with a new sales structure and help from AWS | Alan Moss, VP of global ad sales at Amazon. Google This story is available exclusively to Insider subscribers. Become an Insider and start reading now.
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Advertisers say that Amazon is changing its pitch for ad dollars.
A recent re... |
