"Cupenya helps companies improve customer satisfaction by providing higher standard and speed of customer service delivery. Our solutions are centered around making the experience of a customer in need of help as smooth and seamless as possible.
TICKET DEFLECTION
By providing companies with a smart self-service board that can be integrated into existing help centers and FAQ pages, companies can provide their customers with answers even before tickets are created.
SERVICE OPTIMIZATION
With an enterprise-grade data and analytics platform, Cupenya helps large organizations improve the speed and efficiency of service delivery, incident resolution and change management."
TICKET DEFLECTION
By providing companies with a smart self-service board that can be integrated into existing help centers and FAQ pages, companies can provide their customers with answers even before tickets are created.
SERVICE OPTIMIZATION
With an enterprise-grade data and analytics platform, Cupenya helps large organizations improve the speed and efficiency of service delivery, incident resolution and change management."
Location: Netherlands, North Holland, Amsterdam
Employees: 11-50
Founded date: 2013
Mentions in press and media 2
| Date | Title | Description |
| 10.05.2015 | Analyse: hoe consequent zijn de investeringen van Prime Ventures? | Het gebeurt niet elke maand dat een Nederlandse venture capitalist drie deals binnen korte tijd aankondigt. Des te opvallender dat Prime Ventures in de afgelopen maand bekend maakte dat er investeringen zijn gedaan in Falcon Social, Forcare... |
| 03.08.2013 | A list of top European accelerators and incubators | Even smaller countries like Lithuania, Bulgaria and Estonia are getting in on the action So, here we are at last: we've finally come to end of our accelerator/incubator series. It all started when I decided to take a look at what was going ... |