![Cresta](https://parsers.vc/logo/698f849f-839a-443a-b4a1-4e22a10c445e-0.webp)
Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest.
Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching.
By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions.
Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.
Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching.
By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions.
Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.
Location: United States, California, San Francisco
Employees: 51-200
Total raised: $151M
Valuation: $1.6B
Founded date: 2017
Investors 6
Date | Name | Website |
31.03.2021 | Plug and P... | plugandpla... |
- | Tech Squar... | techsquare... |
- | Engage VC | engage.vc |
01.04.2021 | Sequoia Ca... | sequoiacap... |
- | BBQ Capita... | bbq.capita... |
- | Porsche Ve... | porsche.ve... |
Funding Rounds 3
Date | Series | Amount | Investors |
18.03.2022 | Series C | $80M | - |
31.03.2021 | Series B | $50M | - |
03.02.2020 | - | $21M | - |
Mentions in press and media 34
Date | Title | Description |
05.09.2024 | CRM Magazine Names Its 2024 Industry Leaders in September | CRM 2024 Industry Awards CRM magazine has announced the winners of its 23rd annual CRM Industry Awards in its September 2024 issue and during the Sept. 3 broadcast of "CRM Playaz," a weekly livestream podcast hosted by CRM industr... |
05.09.2024 | Aragon Research: By 2025, 50% of Enterprises Will Leverage Some Form of AI-based Coaching Agent | The Aragon Research Globe™ for Enterprise Coaching, 2025 Aragon Research Releases its 2025 Globe™ for Enterprise Coaching PALO ALTO, Calif., Sept. 5, 2024 /PRNewswire-PRWeb/ -- Aragon Research, today, released The Aragon Research Globe™ for... |
08.08.2024 | Brinks Home™ Announces Streamlined Customer Service with Cresta | Brinks Home, one of North America’s leading home security and alarm monitoring companies, is excited to announce early success in its partnership with Cresta, the end-to-end generative AI platform for contact centers. Through integrating Cr... |
10.05.2024 | Cresta Leads Real-Time Revenue Execution Platforms in Forrester Report | Cresta, the end-to-end generative AI platform for contact centers, has been named a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024. The new report evaluated “the 10 providers that matter most” across 31 criter... |
11.03.2024 | Cogna Revolutionizes Industry Problem-Solving with £3.76M Funding | London-based Cogna secures £3.76 million to reshape how traditional industries tackle complex challenges. Founded in 2023, Cogna leverages AI to develop tailored software applications, offering them as standard SaaS licenses to various comp... |
07.03.2024 | Cogna's AI-powered SaaS raises £3.76M to improve industry problem-solving | Today, London-based Cogna announced it has raised £3.76 million to transform how traditional industries solve unique, difficult problems. Founded in 2023, Cogna is a SaaS company using AI to create highly customised software applications, s... |
05.10.2023 | Why Contact Centers Are A Marketer's Secret Weapon | Scott Kolman is the CMO at Cresta, a provider of generative AI solutions for the contact center. |
19.08.2023 | Crest: Increase sales efficiency and effectiveness with generative AI | In the world of sales, the key to closing a successful deal is effective communication with customers. However, this can be challenging as each client is unique and has different needs and preferences. This is where Cresta, the ultimate AI ... |
08.06.2023 | Самая большая подборка нейросетей на vc.ru | 2 комментарии 55 просмотров Собрали все лучшие ИИ-инструменты, которые способны решить любую задачу - будь то написание текста, генерация изображений, проверка кода или что-то еще. Ссылки и описание ко всем нейросетям внутри статьи! Генерац... |
09.11.2022 | Zoom adds Cresta’s conversational AI to help customer service agents | Join us on November 9 to learn how to successfully innovate and achieve efficiency by upskilling and scaling citizen developers at the Low-Code/No-Code Summit. Register here. Zoom calls are no longer just for work meetings and family reunio... |
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