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Cresta

http://www.cresta.com/

Last activity: 05.09.2024

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Categories: Artificial IntelligenceBusinessCenterEnterpriseLearnPlatformProviderSalesServiceVoice

Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest.

Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching.

By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions.

Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.

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2.62K

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Location: United States, California, San Francisco

Employees: 51-200

Total raised: $151M

Valuation: $1.6B

Founded date: 2017

Twitter

Investors 6

Date	Name	Website
31.03.2021	Plug and P...	plugandpla...
-	Tech Squar...	techsquare...
-	Engage VC	engage.vc
01.04.2021	Sequoia Ca...	sequoiacap...
-	BBQ Capita...	bbq.capita...
-	Porsche Ve...	porsche.ve...

Funding Rounds 3

Date	Series	Amount	Investors
18.03.2022	Series C	$80M	-
31.03.2021	Series B	$50M	-
03.02.2020	-	$21M	-

Mentions in press and media 34

Date	Title	Description
05.09.2024	CRM Magazine Names Its 2024 Industry Leaders in September	CRM 2024 Industry Awards CRM magazine has announced the winners of its 23rd annual CRM Industry Awards in its September 2024 issue and during the Sept. 3 broadcast of "CRM Playaz," a weekly livestream podcast hosted by CRM industr...
05.09.2024	Aragon Research: By 2025, 50% of Enterprises Will Leverage Some Form of AI-based Coaching Agent	The Aragon Research Globe™ for Enterprise Coaching, 2025 Aragon Research Releases its 2025 Globe™ for Enterprise Coaching PALO ALTO, Calif., Sept. 5, 2024 /PRNewswire-PRWeb/ -- Aragon Research, today, released The Aragon Research Globe™ for...
08.08.2024	Brinks Home™ Announces Streamlined Customer Service with Cresta	Brinks Home, one of North America’s leading home security and alarm monitoring companies, is excited to announce early success in its partnership with Cresta, the end-to-end generative AI platform for contact centers. Through integrating Cr...
10.05.2024	Cresta Leads Real-Time Revenue Execution Platforms in Forrester Report	Cresta, the end-to-end generative AI platform for contact centers, has been named a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024. The new report evaluated “the 10 providers that matter most” across 31 criter...
11.03.2024	Cogna Revolutionizes Industry Problem-Solving with £3.76M Funding	London-based Cogna secures £3.76 million to reshape how traditional industries tackle complex challenges. Founded in 2023, Cogna leverages AI to develop tailored software applications, offering them as standard SaaS licenses to various comp...
07.03.2024	Cogna's AI-powered SaaS raises £3.76M to improve industry problem-solving	Today, London-based Cogna announced it has raised £3.76 million to transform how traditional industries solve unique, difficult problems. Founded in 2023, Cogna is a SaaS company using AI to create highly customised software applications, s...
05.10.2023	Why Contact Centers Are A Marketer's Secret Weapon	Scott Kolman is the CMO at Cresta, a provider of generative AI solutions for the contact center.
19.08.2023	Crest: Increase sales efficiency and effectiveness with generative AI	In the world of sales, the key to closing a successful deal is effective communication with customers. However, this can be challenging as each client is unique and has different needs and preferences. This is where Cresta, the ultimate AI ...
08.06.2023	Самая большая подборка нейросетей на vc.ru	2 комментарии 55 просмотров Собрали все лучшие ИИ-инструменты, которые способны решить любую задачу - будь то написание текста, генерация изображений, проверка кода или что-то еще. Ссылки и описание ко всем нейросетям внутри статьи! Генерац...
09.11.2022	Zoom adds Cresta’s conversational AI to help customer service agents	Join us on November 9 to learn how to successfully innovate and achieve efficiency by upskilling and scaling citizen developers at the Low-Code/No-Code Summit. Register here. Zoom calls are no longer just for work meetings and family reunio...
19.10.2022	Unicorn AI Startup Cresta Adds Marketing and Business Development Veterans to Leadership Team	Cresta, the leader in real-time intelligence for the contact center, announced that it has bolstered its executive team with the additions of Scott Kolman as Head of Marketing and Adam Walton as VP of Business Development. Kolman will drive...
27.06.2022	10 new AI unicorns flying high in 2022	We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! Technology venture capital deals may be slowing d...
18.03.2022	Cresta Raises $80M Series C Funding, Valued at $1.6 Billion	Zayd Enam, Founder/CEO of Cresta. Cresta, a San Francisco, CA-based leader in real-time intelligence for contact centers, closed an $80m Series C financing round, at a $1.6 billion post-money valuation. The round was led by Tiger Global, wi...
15.03.2022	Are You Prepared For The Four Critical Shifts Facing Contact Centers?	Co-founder and CEO of Cresta, bringing expertise AI to the workplace.
13.12.2021	Cresta Welcomes Jared Lucas as Vice President of People	SAN FRANCISCO, Dec. 13, 2021 /PRNewswire/ -- Cresta, the leader in AI-Driven Real-Time Coaching for the contact center, today announced the appointment of Jared Lucas as Vice President of People. Cresta already has some of the best talent i...
23.08.2021	Cresta Welcomes Google Contact Center AI Co-Founder As Market Reaches $26B in Spending
29.06.2021	Cresta Announces Appointment of Michael Parker as Chief Marketing Officer
16.06.2021	Cresta’s Summer ’21 Release Shifts Customer Care From a Cost Center to a Value Center	Cresta’s Latest Release Uses Its Expertise AI to Help Customer Care Teams Move Faster and Drive Top-Line Growth. Cresta, the Expertise AI provider to the enterprise, launches its Summer Release. Inspired by customer care organizations makin...
31.03.2021	Sequoia, Greylock, and a16z Back Cresta's Expertise AI as Growth Quadruples	SAN FRANCISCO, March 31, 2021 /PRNewswire/ -- Cresta, the Expertise AI provider to the enterprise, today announces the closing of its Series B fundraising round of $50 million, led by Sequoia Capital with participation from Greylock Partner...
31.03.2021	Cresta, which uses AI to mentor customer service agents in real time, raises $50M	We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! Cresta, an AI-powered platform that offers real-t...
31.03.2021	Sequoia, Greylock, and a16z Back Cresta's Expertise AI as Growth Quadruples
31.03.2021	Cresta, which uses AI to mentor customer service agents in real time, raises $50M	Join Transform 2021 for the most important themes in enterprise AI & Data. Learn more. Cresta, an AI-powered platform that offers real-time support to help customer service agents respond to inquiries on calls or in chats, has raised $5...
31.03.2021	Cresta Closes $50M Series B Funding	Cresta, a San Francisco, CA-based expertise AI provider to the enterprise, closed its $50m Series B funding. The round was led by Sequoia Capital with participation from Greylock Partners, Andreessen Horowitz, Allen & Company and Porsch...
17.02.2021	Cresta Announces Two Key Security Compliance Achievements, Appoints Alex Bekker VP of Engineering
04.02.2020	Stanford Spin-Off Cresta Raises $21 Million	Cresta, a company on a mission to enable office workers to be Experts on “Day One,” announced it raised $21 million in funding Cresta — a company that is on a mission to enable office workers to be Experts on “Day One” — announced it raised...
03.02.2020	Cresta Raises $21M in Funding	Cresta, a San Francisco, CA-based provider of a software platform for contact centers, raised $21M in funding. Backers included Greylock Partners, Andreessen Horowitz, Andy Bechtolsheim, Mark Leslie and Vivi Nevo. The company intends to use...
03.02.2020	Daily funding roundup - February 3th, 2020	Baton Systems raised $4M; LoanStreet landed $5M; Doubtnut secured $15M; Rimilia picks up $15M Scaled Robotics: Scaled Robotics’s industrial robots aim to navigate construction sites and produce 3D maps of them in minutes. Scaled Robotics ha...
03.02.2020	Cresta launches out of stealth with $21M in funding from Andreessen Horowitz, others to provide AI for the human side of your contact center	Cresta, an AI startup that was spun out of the Stanford Artificial Intelligence lab, announced it has closed $21 million in funding to enable office workers to be experts on day one. Backers for the funding include Greylock Partners, Andree...
03.02.2020	Top tech startup news for today, Monday, February 3, 2020: Worldline, WeWork, NASDAQ, Accenture, Cresta, Ingenico, JumpStory, OpenLegacy	Good morning! Below are the top tech startups news for the first Monday of February 2020. Payments giant Worldline to buy rival Ingenico in $8.6 billion deal as fintech competition heats up. Two European giants in the payments space are se...
03.02.2020	AI startup Cresta launches from stealth with millions from Greylock and a16z	As Silicon Valley’s entrepreneurs cluster around the worldview that artificial intelligence is poised to change how we work, investors are deciding which use cases make the most sense to pump money into right now. One focus has been the rel...
12.11.2009	More money for online real estate: Redfin raises another $10 million	Real estate site Redfin announced today that it has raised $10 million more in a fourth round of funding. The round was led by Greylock Partners, meaning that the firm (which just raised a new fund) is the latest high-profile venture capita...
-	76 of the most promising enterprise startups of 2021, according to top VCs These 76 companies are some of the most promising startups in enterprise software, according to VCs:	Gabby Cazeau, Amit Kumar, Addie Lerner, and Alda Leu Dennis. Harlem Capital; Accel; Avid Ventures; Initialized Capital; Shayanne Gal/Insider This story is available exclusively to Insider subscribers. Become an Insider and start reading now...
-	46 of the most promising startups of 2021, according to top VCs	From left: Li Jin, Hans Tung, Gabby Cazeau, and Mike Duboe. Courtesy of Li Jin; GGV Capital; Harlem Capital; Greylock Partners; Shayanne Gal/Insider This story is available exclusively to Insider subscribers. Become an Insider and start rea...
-	This Stanford researcher isn't worried about Google's 'sentient' chatbot: A truly sentient AI could be '50 years' away	First came HAL-9000 and The Terminator. Now, Google's LaMDA chatbot? Last week, Google suspended an engineer for breaching the company's confidentiality policy, after he publicly revealed his conviction that the search giant's AI chatbot La...

Cresta

Investors 6

Funding Rounds 3

Mentions in press and media 34

Reviews 0