Convin is a Contact Center software that leverages AI to improve customer interactions. By utilizing conversation intelligence, companies with high volume calls can automate 100% call QA, uncover business-driving behaviors & actions, and auto-create personalized coaching instances. Moreover, we aim to eliminate human dependency and proactively address all call center challenges.
Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Our company has since helped global companies across verticals improve contact center processes with its platform capabilities. We recently secured seed funding led by Kalaari Capitals and backed by several renowned investors. For more information, visit www.convin.ai.
Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Our company has since helped global companies across verticals improve contact center processes with its platform capabilities. We recently secured seed funding led by Kalaari Capitals and backed by several renowned investors. For more information, visit www.convin.ai.
Location: India, Karnataka, Bengaluru
Employees: 11-50
Total raised: $8.6M
Founded date: 2020
Investors 3
Funding Rounds 2
| Date | Series | Amount | Investors |
| 27.08.2024 | Series A | $6.5M | Titan Capi... |
| 28.04.2022 | Seed | $2.1M | - |
Mentions in press and media 12
| Date | Title | Description |
| 28.10.2024 | First Cheque to back 20 NextGen brands over 18 months | Early-stage venture capital firm First Cheque plans to invest in 20 exceptional founders building "game-changing" brands over the next 18 months, providing up to $500,000 in funding for each portfolio company. The company aims t... |
| 30.08.2024 | [Weekly funding roundup Aug 24-30] Zepto powers up VC inflow Recommended Stories For You | The month of August has ended on a strong note, with venture capital into Indian startups getting boost from the large follow-on financing raised by quick commerce unicorn Zepto. The last week of August saw total funding of $447 million cut... |
| 27.08.2024 | Convin, Finarkein, six others raise early-stage funds | Nikhil Kurhe, co-founder and CEO, Finarkein Conversation intelligence platform Convin, data and workflow orchestration platform Finarkein, insurance technology platform InsurancePadosi, marketing platform just words, technical service provi... |
| 27.08.2024 | Convin Raises USD 6.5 Mn to Boost Team, Distribution, and AI Innovation in Southeast Asia The Series A funding round was led by India Quotient, with participation from JSW Ventures and existing invest... | Convin, an AI-powered conversation intelligence platform, has secured USD 6.5 million in its Series A funding round. The round was led by India Quotient, with participation from new investor JSW Ventures and existing backers Kalaari Capital... |
| 27.08.2024 | Convin raises $6.5M in Series A funding led by India Quotient Recommended Stories For You | AI-based conversation intelligence platform Convinhas secured $6.5 million in a Series A funding round spearheaded by India Quotient, with participation from new investor JSW Venturesand existing backers Kalaari Capital, Titan Capit... |
| 27.08.2024 | Convin secures $6.5 million in funding for expansion plan | ETtechAshish Santhalia, cofounder & CEO, Convin Convin, an AI-powered conversation intelligence platform, has raised $6.5 million in a funding round led by India Quotient. Read More News on Convinfunding roundAshish SanthaliaKalaari Cap... |
| 13.08.2024 | Efficient Strategies to Minimize After-Call Work in Call Centers | Share Tweet Share Share Email After Call Work (ACW), the tasks agents perform following a customer call, is a critical component of call center operations. This time is used for updating customer records, logging call details, and completin... |
| 03.07.2024 | How can call centers improve AHT and FRT with real-time monitoring? | Share Tweet Share Share Email 1. Understanding First Response Time FRT begins the moment a customer makes contact be it through a call, email, or chat and ends when they receive their first response from an agent. The importance of FRT lies... |
| 19.05.2022 | Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling | Convin's Founder (from left to right): Ashish Santhalia (CEO), Bharat Patidar (COO), Durgesh Choudhary (CPO), and Atul Shree ( CTO). Convin's vision from this launch is to provide businesses with a platform that solves assisted selling chal... |
| 28.04.2022 | Convin.ai raises $2.1 million in funding from Kalaari Capital, others | ETtechAshish Santhalia, Bharat Patidar, Durgesh Choudhary, Atul Shree (L to R) Mumbai: Convin.ai, an AI-driven platform for virtual assisted selling for businesses, has raised $2.1 million (Rs 16 crore) in its seed funding round led by Kala... |
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