Consnet

Consnet strives to deliver complete SAP Customer Relationship Management (CRM) and SAP Business Communication Management (BCM) projects, solutions and services to customers by means of the best skilled, trained and motivated consultants, acting responsibly in the best interest of the customer and its partners.

Consnet provides the following solutions:
- SAP CRM Implementations
- Packaged CRM Systems
- SAP CRM industry solutions, e.g. Banking and Social Services
- SAP CRM Training
- Experts in various channel Solutions:
~ Customer Contact and Shared Services Centres
~ Handheld and SFA Solutions
~ Web and Internet Integration
~ CRM ABAP Specialists
~ Telephony and Channel Design and Integration

The Consnet SAP team of consultants are specialists in the following areas:
- SAP CRM ( Sales, Service and Marketing)
- SAP Interactive Forms by Adobe
- SAP CRM Middleware, Web services and SAP Integration methodologies
- Custom development of User Interfaces
- On-Device Mobility solutions based on Sybase and Blackberry platform
- Customer and Shared Services Contact Centres
- ITIL Compliant IT Service Management Solutions
- Focus on provision of the ‘Complete Solution’, including Project Management services for the unique requirements of SAP CRM projects
- Application Support Services in order for customers to realize benefits from there CRM implementations

In order to support the full range customer’s CRM business requirements, the SAP CRM solutions are supplemented by additional template solutions developed by Consnet:
- Blackberry Mobile solutions for SAP Workflow approvals
- Sybase Mobile solutions