ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We deliver a holistic, personal approach to managing success throughout the customer lifecycle. Our true customer success management platform provides actionable insights, rich customer analytics, and best practices that will change your company.
We believe that SaaS is more than software and service. It’s about relationships. Think beyond acquisition and support. You want a customer for life. And not one that exists because they’re locked into a contract. You want a customer that chooses to partner with you because you help them accomplish their goals and succeed—through personal relationships and delightful experiences.
You succeed when your customers succeed. In the day of big data, don’t forget that its people using your product. There are a lot of services offering to tell you what they’re doing, but that’s not enough. You need to know why. That’s how you reduce churn and increase revenue.
ClientSuccess is a simple yet sophisticated solution that both the front-line CSMs and the Executive team will love. For the CSMs, we bring together the tools, best practices, insights and analytics they need to proactively manage their customers. For the Executives, we deliver the deep analytics, metric and reports to provide a comprehensive view of the health of their SaaS business. Our clients love to use our solution. Every day, all day.
Location: United States, Utah, Lehi
Employees: 11-50
Phone: +1 801-900-5094
Total raised: $3M
Founded date: 2013
Investors 5
Date | Name | Website |
- | Seven Peak... | sevenpeaks... |
26.10.2022 | Techstars | techstars.... |
- | Cervin | cervin.com |
- | LaunchCapi... | launchcapi... |
- | Select Ven... | selectvent... |
Funding Rounds 2
Date | Series | Amount | Investors |
28.10.2015 | Seed | $2M | - |
02.12.2014 | Seed | $1M | - |
Mentions in press and media 14
Date | Title | Description | Source |
29.05.2023 | ClientSuccess Introduces SmartCS AI-Powered Customer Success... | ClientSuccess, a leading customer success software provider, has announced the launch of SmartCS, it... | aithority.... |
23.05.2023 | ClientSuccess Introduces SmartCS™: AI-Powered Customer Succe... | "Every innovative feature of SmartCS is designed to maximize efficiency, optimize workflows, an... | prweb.com/... |
22.06.2022 | Advice for Aspiring Entrepreneurs from Cervin Founders | Many people have aspirations of becoming an entrepreneur. They are driven to start, run, and grow th... | cervin.com... |
24.05.2022 | Cervin Founders on Entrepreneurial Inspiration | There are many reasons why a founder is motivated to start out on the entrepreneurial journey. For s... | cervin.com... |
27.09.2021 | Cervin Founder Spotlight: Rajeev Shah of Celona | Rajeev Shah is the co-founder and CEO of Celona, the enterprise 5G company focused on accelerating t... | cervin.com... |
27.09.2021 | Cervin Founder Spotlight: Rajeev Shah of Celona | - | cervin.com... |
20.05.2021 | Cervin Founder Spotlight: Dave Blake of ClientSuccess | - | cervin.com... |
20.05.2021 | Cervin Founder Spotlight: Dave Blake of ClientSuccess | Dave Blake is the founder and CEO of ClientSuccess, a customer success platform that helps B2B SaaS ... | cervin.com... |
19.04.2018 | Origin Ventures Sales Summit Recap | In March, Origin Ventures invited portfolio company sales leaders and guests to our 2018 Sales Summi... | originvent... |
28.10.2015 | ClientSuccess Raises $2M in Seed Funding | ClientSuccess, an American Fork, Utah-based provider of a client retention and growth platform, rais... | finsmes.co... |
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