Mentions in press and media 9
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Apr 1, 2010 | nGenera CIM Releases Version 9 of its Customer Interaction Management Suite | Significant new product release helps enterprises achieve ROI on social business strategies with new social channels and enhancements to existing channels Windsor, UK, 1st April 2010 - nGenera Customer Interaction Management (CIM), a provid... |
| Nov 10, 2009 | nGenera CIM Posts Strong Results in Third Quarter | Revenue growth proves delivering a quality customer experience is just good business Windsor, UK – November 10, 2009 — nGenera Customer Interaction Management (CIM), a division of nGenera Corporation and a global leader in next-generation c... |
| Sep 10, 2009 | Leading Fashion Retailer Selects nGenera CIM to Power Online Interactions | nGen Email Will Improve Customer and Partner Communication for Sexy, Adventurous, Trendsetting Retailer Windsor, UK. – 10 September 2009 - nGenera Customer Interaction Management (CIM), a division of nGenera Corporation and a global leader ... |
| Jul 28, 2009 | The Traditional Call Centre is Dead; Online Customer Service is King | A potential £1.4bn in lost sales as 38% of British consumers say they would stop using a company following poor customer service* • 91% of British web users say customer service is important or very important when conducting transactions on... |
| Jul 8, 2009 | Learn How Self-Service Can Cut Thousands of Pounds Off Your Call Centre Costs | Sign up to free event to find out how customer interaction management tools can deliver drastic cost savings Windsor, UK – 8th July 2009 – nGenera CIM, in conjunction with BT, is offering businesses the opportunity to find out how they can ... |
| Jun 30, 2009 | nGenera CIM Announces nGen CIM Suite™ Version 8.3 | Continued focus on increasing ROI and customer satisfaction through contact center productivity with seamless integrations, intelligent search capabilities, and more Windsor, UK – 30th June 2009 — nGenera Customer Interaction Management (CI... |
| Apr 28, 2009 | Promethean Reduces Incoming Support Calls by 50% Using Self-Service Solution from nGenera CIM | Web self-service portal reduces pressure on UK call centre and cuts operational costs for education technology specialist Windsor, UK – 28th April 2009 – Education technology specialist Promethean has reduced calls into its UK and North Ame... |
| Apr 14, 2009 | Paddy Power Achieves Email Response Times of Less Than an Hour Using nGenera CIM | Advanced email management and live chat tools guarantee rapid, accurate and personalised customer service London, UK – 14th April 2009 – Ireland’s biggest bookmaker, Paddy Power, is delivering email response times of less than an hour to al... |
Reviews 0
FAQ about cim.ngenera.com
What has the press written about cim.ngenera.com?
Parsers VC has collected 9 articles mentioning cim.ngenera.com, among them “nGenera CIM Releases Version 9 of its Customer Interaction Management Suite” (Apr 1, 2010) and “nGenera CIM Posts Strong Results in Third Quarter” (Nov 10, 2009).
Is cim.ngenera.com still active?
cim.ngenera.com is probably closed: its latest activity on Parsers VC dates from Apr 27, 2010.