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Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units. The result is meaningful and measurable digital service transformation, delivered faster.
Cherwell improves service experiences across the entire organization through integrated, adaptable technology.
Whether addressing customer needs and desires, demonstrating a determination to solve problems, or making a commitment to tell the truth, smarter service is what transforms functional teams into phenomenal ones.
Cherwell was founded on the notion that service comes first. And effectively managing service experiences is vital in helping organizations adapt faster, saving precious time and resources.
We are a growing company with offices in the US, Europe, and Australia.
Cherwell improves service experiences across the entire organization through integrated, adaptable technology.
Whether addressing customer needs and desires, demonstrating a determination to solve problems, or making a commitment to tell the truth, smarter service is what transforms functional teams into phenomenal ones.
Cherwell was founded on the notion that service comes first. And effectively managing service experiences is vital in helping organizations adapt faster, saving precious time and resources.
We are a growing company with offices in the US, Europe, and Australia.
Overview
Location
United Kingdom, England, Swindon
Employees
501-1000
Phone
+1 719-386-7000
Total raised
$251.03M
Founded date
2004
Investors 2
| Date | Name | Website |
| Sign up to see | Sign up to see | Sign up to see |
| Kohlberg Kravis Roberts | kkr.com |
Funding Rounds 4
| Date | Series | Amount | Investors |
| Sign up to see | Sign up to see | Sign up to see | Sign up to see |
| Apr 5, 2018 | Funding round | $172M | |
| Feb 27, 2017 | Funding round | $50M | |
| Nov 27, 2012 | Funding round | $25M |
Mentions in press and media 16
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Aug 18, 2021 | AI-powered design platform Uizard picks up $15M | A new GamesBeat event is around the corner! Learn more about what comes next. Uizard, a startup developing AI-powered tools to build apps and websites, today announced that it raised $15 million in funding from Insight Partners with partici... |
| Jun 13, 2019 | Computer downtime is biggest workplace irritant | Computer downtime ranks as the most significant irritant in the workplace according to a new survey. The study of employees at 500 UK businesses carried out by YouGov for Cherwell Software finds 41 percent naming downtime, ahead of forgotte... |
| May 9, 2019 | Funding Grant to Create 40 Tech Jobs in Dundee | Global service management firm, Cherwell Software, has announced it will create 40 new jobs at its research and development facility in Dundee, following a grant from Scottish Enterprise. The £3.1 million forms part of a larger investment o... |
| Apr 9, 2019 | Digital transformation? Don't ask me | According to new research among British businesses, 57 percent of employees either don't understand (20 percent) or misinterpret (37 percent) the meaning of 'digital transformation'. The research, conducted by YouGov among employees at 500 ... |
| May 7, 2018 | How managed services can help businesses with GDPR [Q&A] | With GDPR implementation now only weeks away many businesses are still not fully prepared for the impact of the new legislation. We spoke to Matt Klassen VP of cloud marketing at IT service management specialist Cherwell Software to find ou... |
| Apr 5, 2018 | KKR to Invest $172M in Cherwell | Cherwell Software, LLC, a global leader in enterprise service management, announced today that leading global investment firm KKR will take a larger stake in the company through its Next Generation Technology Fund, which focuses on investme... |
| Apr 4, 2018 | Cherwell Software Receives $172M Investment from KKR | Cherwell Software, LLC, a Colorado Springs, CO-based provider of enterprise service management solutions, received a $172m investment from global investment firm KKR. KKR will take a larger stake in the company through its Next Generation T... |
| Apr 4, 2018 | KKR to Invest $172 Million in Cherwell Software | Landmark Investment for Colorado Company in State's Growing Tech Arena COLORADO SPRINGS, Colo.--(BUSINESS WIRE)-- Cherwell Software, LLC, ("Cherwell") a global leader in enterprise service management, announced today that leadi... |
| Feb 27, 2017 | KKR Provides $50M to Cherwell Software | COLORADO SPRINGS, Colo., Feb. 27, 2017 (GLOBE NEWSWIRE) — Cherwell Software, LLC, a leading provider of IT service management (ITSM) solutions, announced today that it has secured $50 million in funding from KKR, a global investment firm. K... |
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FAQ about Cherwell Software
When was Cherwell Software founded?
Cherwell Software was founded in 2004.
How much funding has Cherwell Software raised?
Cherwell Software has raised $251.03M in total across 4 funding rounds.
What funding rounds has Cherwell Software raised?
Parsers VC lists 4 funding rounds of Cherwell Software, among them a funding round of $172M on Apr 5, 2018, a funding round of $50M on Feb 27, 2017 and a funding round of $25M on Nov 27, 2012.
Who has invested in Cherwell Software?
Parsers VC lists 2 investors of Cherwell Software, among them Kohlberg Kravis Roberts.
What has the press written about Cherwell Software?
Parsers VC has collected 16 articles mentioning Cherwell Software, among them “AI-powered design platform Uizard picks up $15M” (Aug 18, 2021) and “Computer downtime is biggest workplace irritant” (Jun 13, 2019).
Is Cherwell Software still active?
Yes, Cherwell Software is active; its latest activity on Parsers VC dates from Aug 18, 2021.