CDC Software is the leading provider of cloud-based integration solutions that empower companies to create real-time, events-based links between their telephony systems and their CRM and other mission-critical systems. With a focus on contact centers and out-of-the-box support for telephony systems from Cisco, Avaya, Asterisk, Broadsoft, Vonage Business and more, as well as top customer service tools like Zendesk and Freshdesk, the CDC solution delivers key information (CTI) – like caller name, location and history – to agents before they can even say hello. The results? Faster service calls, fewer follow-ups, happier customers and increased profitability. Headquartered in Bloomsburg, Pennsylvania, CDC Software is transforming telephony to CRM integration for leading companies across all key segments including retail, entertainment, financial, utility, travel and telecommunications industries since 2014.
Location: United States, Pennsylvania, Bloomsburg
Employees: 501-1000
Founded date: 2014
Investors 1
| Date | Name | Website |
| - | McLean Wat... | mcleanwats... |
Mentions in press and media 3
| Date | Title | Description |
| 13.04.2012 | CDC Software Acquired by Vista Equity Partners | CDC Software, The Customer-Driven Company™, an Atlanta, GA-based enterprise software provider of on-premise and cloud deployments, has been acquired by Vista Equity Partners for an undisclosed amont. Monte Ford has been appointed to the new... |
| 15.09.2010 | New Logistics: Web-Based Tools for International Marketing | While the logistics of moving goods and information around the globe is rapidly changing, marketing to international audiences, for the most part, is little different from marketing domestically. Abe Burmeister, co-founder of apparel compan... |
| 02.06.2010 | CDC Software Acquires Government Accounting Software Company iDC | CDC Software today announced it acquired Information Development Consultants (iDC), a cloud-based SaaS enterprise resource planning (ERP) software solution provider for the state and local government and not-for-profit markets. This marks t... |