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CCI South Africa is the country's leading international Contact Centre providing outsourced customer contact services.
CCI South Africa specializes in the operation of inbound, outbound and blended multi-channel contact centres which improve client's business operations and contact centre effectiveness by delivering efficient outsourcing solutions.
Some of the UK's leading brands, primarily in the mobile, technology, telecommunications and financial industry sectors are supported by CCI South Africa from the recently established 3000 + seat purpose built contact centre / head office in Umhlanga.
CCI South Africa has 3000 + employees and currently has two fully functional sites with the capacity to grow to 5000 seats.
CCI South Africa specializes in the operation of inbound, outbound and blended multi-channel contact centres which improve client's business operations and contact centre effectiveness by delivering efficient outsourcing solutions.
Some of the UK's leading brands, primarily in the mobile, technology, telecommunications and financial industry sectors are supported by CCI South Africa from the recently established 3000 + seat purpose built contact centre / head office in Umhlanga.
CCI South Africa has 3000 + employees and currently has two fully functional sites with the capacity to grow to 5000 seats.
Overview
Location
South Africa, KwaZulu-Natal, Durban
Employees
5001-10000
Founded date
2005
Mentions in press and media 3
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Jul 29, 2021 | CustomerServ Brings Jobs to Kenya, by Partnering with CCI to Provide Call Center Services for Major Tech Brand | CustomerServ Brings Jobs to Kenya This is the kind of impact sourcing that we strive for - creating job opportunities, teaching management skills, and offering career paths for young, educated, talented, and hard-working individuals living ... |
| Jul 19, 2021 | KwaZulu-Natal’s BPO sector feels brunt of unrest, looting | While some contact centres were able to go about their business through work-from-home (WFH) efforts amid the violent unrest and looting that swept through parts of the country, service delivery for some was severely impacted, running as lo... |
Reviews 0
FAQ about CCI South Africa
When was CCI South Africa founded?
CCI South Africa was founded in 2005.
What has the press written about CCI South Africa?
Parsers VC has collected 3 articles mentioning CCI South Africa, among them “CustomerServ Brings Jobs to Kenya, by Partnering with CCI to Provide Call Center Services for Major Tech Brand” (Jul 29, 2021) and “KwaZulu-Natal’s BPO sector feels brunt of unrest, looting” (Jul 19, 2021).
Is CCI South Africa still active?
Yes, CCI South Africa is active; its latest activity on Parsers VC dates from Sep 16, 2021.