With offices in the Netherlands, Belgium, Portugal, UK and the USA, the Cavell Group was founded over 15 years ago by a team of Senior Executives, who had been instrumental in building the early internet market both at UUNET & Level 3. Since 2002 we have delivered Research, Consultancy, Professional and Education services in well over 45 countries spanning the world. Originally working with Service Providers the business has spread its reach to serve both large Enterprises, Public Sector organisations as well as Vendors. Cavell's team's strong operational experience and global consultancy engagements give us real understanding of individual countries & regional markets. We have a specific knowledge in the areas of Cloud Communications, SD-WAN, VoIP/SIP, CPaaS, Contact Centre, Team Collaboration, Mobile Data/Wi-fi, Cloud Strategy, Mobility, Customer Experience & AI, Wholesale Voice Strategy and many more.
Location: Netherlands, North Holland, Amstelveen
Employees: 11-50
Founded date: 2002
Mentions in press and media 10
| Date | Title | Description |
| 08.01.2026 | Spectralink Solves the Problem of Critical Communication Targeting Frontline Staff with the Easy-to-Deploy S1000 IP-DECT Platform | Built for environments where voice must always work, the purpose-built, cloud-ready DECT platform for frontline teams can be rolled out across entire sites in a matter of hours – without the need for an on-site server or specialist engineer... |
| 24.07.2025 | CallMiner Named Best Conversational Intelligence Solution at CX Awards 2025 | CallMiner, the leading provider of AI-powered conversation intelligence to improve customer experience (CX), was named the winner in the Best Conversational Intelligence Solution category at the CX Awards 2025. The recognition validates how... |
| 16.05.2025 | A New Dawn for Stornoway: The Technology and Innovation Centre | In the heart of Stornoway, a new chapter begins. The Technology and Innovation Centre at UHI North, West and Hebrides has officially opened its doors, fueled by a £2.3 million investment. This isn’t just a building; it’s a beacon of hope fo... |
| 16.05.2025 | Government AI pushed stalled by old tech | The UK public sector is facing a digital crisis, with pressure mounting to roll out AI-driven services, enhance citizen engagement, and modernise remote working. But the sector is being dragged back by legacy systems, disconnected platforms... |
| 15.05.2025 | What’s Challenging Public Sector AI CX Solutions? | The UK public sector is facing a barrage of demands to increase use of AI, improve remote working options, and toughen security while dealing with challenging budgets and desires for improved stakeholder and citizen experiences. That’s the ... |
| 11.06.2024 | Tollring launches AI-powered recording for Microsoft Teams | Tollring, a developer of analytics software, has launched its new Analytics 365 AI-Powered Recording for Microsoft Teams. This latest offering has been made available on the Microsoft Azure and AppSource Marketplaces, completing Tollring's ... |
| 16.04.2024 | 8×8 launches Operator Connect for Microsoft Teams | 8×8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced 8×8 Operator Connect for Microsoft Teams, a purpose-built solution offering native Public Switched Telephone N... |
| 05.03.2024 | AudioCodes wins Best Microsoft Teams Contact Center Award | Highlights AudioCodes Voca CIC is selected by 16 CX industry experts to win the CX Award 2024 for Best Microsoft Teams Contact Center Solution Judges were impressed with Voca CIC’s unwavering reliability to provide a superior customer exper... |
| 10.08.2023 | The Cloud Communications Alliance Announces Financial Summit in NYC | Cloud Communications Alliance “CCA’s Financial Summit will be an incredible opportunity for businesses in the telecom space." -Alan Percy, Chief Marketing Officer, TelcoBridges Delray Beach, FL (PRWEB) August 10, 2023 The Cloud Communi... |
| 01.03.2023 | Cloud Communications Alliance Releases 3rd Annual Industry Research Report | Cloud Communication Alliance Industry Research Report ‘This is the only survey in the world focused on cloud communications providers,’ said Joe Marion, president of the CCA. ‘As such, its data and insights are invaluable to any leader in t... |