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We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great usability.
So that’s us. Now, how may we help you? Whether you have one employee or a ten-page payroll, watching over dozens of customers or just a handful, there’s always a Casengo package that will fit you like a glove. At your fingertips you’ll have a tool that will give your customer support a welcome boost.
Support should be about customers rather than about the communication channel they happen to use. Casengo helps you to respond to your customers with a human touch. One of the unique features of our software is hybrid messaging, which enables you to combine different channels seamlessly. We’ve found that customer satisfaction is likely to double, and your productivity might even triple. Time to Casengo!
So that’s us. Now, how may we help you? Whether you have one employee or a ten-page payroll, watching over dozens of customers or just a handful, there’s always a Casengo package that will fit you like a glove. At your fingertips you’ll have a tool that will give your customer support a welcome boost.
Support should be about customers rather than about the communication channel they happen to use. Casengo helps you to respond to your customers with a human touch. One of the unique features of our software is hybrid messaging, which enables you to combine different channels seamlessly. We’ve found that customer satisfaction is likely to double, and your productivity might even triple. Time to Casengo!
Overview
Location
Netherlands, North Holland, Amsterdam
Phone
+31 88 227 3646
Total raised
$2.07M
Funding Rounds 1
| Date | Series | Amount | Investors |
| Sign up to see | Sign up to see | Sign up to see | Sign up to see |
Mentions in press and media 3
| Date | Title | Description |
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| Apr 8, 2014 | Casengo Raises $2M To Accelerate One-Inbox Approach To Customer Service | Casengo is a cloud platform for customer support aimed at online retailers and other small businesses to respond to customer questions faster. It does this by creating one inbox for customer chats, emails and social media posts. In theory, ... |
| Apr 8, 2014 | Amsterdam-based Casengo raises €1.5m to accelerate growth | A consortium of European investors led by VC firm henQ injects € 1.5 million into Casengo. This cloud application, which launched in December 2012, empowers companies to respond to their customers faster and better, without losing the human... |
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FAQ about Casengo
How much funding has Casengo raised?
Casengo has raised $2.07M in total across 1 funding round.
What has the press written about Casengo?
Parsers VC has collected 3 articles mentioning Casengo, among them “Casengo Raises $2M To Accelerate One-Inbox Approach To Customer Service” (Apr 8, 2014) and “Amsterdam-based Casengo raises €1.5m to accelerate growth” (Apr 8, 2014).
Is Casengo still active?
Yes, Casengo is active; its latest activity on Parsers VC dates from Apr 21, 2014.