Startups
Capsule was launched in 2009 following the founders' frustration with existing CRM services that were either overly simplistic or far too complex for most businesses. We believe the value of a modern CRM lies in the ability to help businesses stay organized, know more about their customers, build strong relationships and to make the most of sales opportunities, all while minimizing user input. We built Capsule to deliver on these values and today Capsule is used by thousands of businesses of all sizes all over the world.
We're based in Manchester, United Kingdom, a city with a creative heart that was founded on science and industry and the birthplace of the modern computer.
We're currently hiring for some key roles: https://capsulecrm.com/jobs
We're based in Manchester, United Kingdom, a city with a creative heart that was founded on science and industry and the birthplace of the modern computer.
We're currently hiring for some key roles: https://capsulecrm.com/jobs
Overview
Location
United States, New Hampshire, Manchester
Employees
11-50
Founded date
2007
Mentions in press and media 24
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Mar 4, 2025 | Competing in a Saturated Market: How To Balance Competitive Pricing With Customer Satisfaction There are about 359 million businesses worldwide, with an average of 10 million new businesses annually. Let that sink in. Competition is rife in every industry, making standing out much... | There are about 359 million businesses worldwide, with an average of 10 million new businesses annually. Let that sink in. Competition is rife in every industry, making standing out much harder. This reality burdens every business with the ... |
| Oct 23, 2024 | GoTo unveils AI-powered UCC integrations | GoTo, the company making business communications, IT management, and support easy, announced major updates to its integration offerings for GoTo Connect, increasing the number and depth of capabilities. These integrations allow for seamless... |
| Oct 15, 2024 | AI-Powered Phone App: KrispCall Unveils 5 New Features and 30+ Integrations in Just 9 Months | KrispCall, the AI-powered modern phone app, continues to reshape business communications, launching five key features, five free tools, and over 30 integrations in the past six months, reinforcing its position as an industry leader. Also Re... |
| Oct 7, 2024 | 6 Best HubSpot Alternatives and Competitors in 2024 | Best for industry specializations: PipedriveBest for ongoing project management: Monday CRMBest for product development: ClickUpBest for advanced marketing tools: Zoho CRMBest for streamlined task management: CapsuleBest for integrating wit... |
| Aug 21, 2024 | Navigating the CRM Jungle: A Guide to Choosing the Right Software for Your Business | In the vast landscape of business, customer relationship management (CRM) software stands as a beacon. It promises to streamline operations, enhance customer interactions, and drive growth. But with countless options available, selecting th... |
| Aug 20, 2024 | 5 Best Hotel CRM Software for 2024 | Best overall CRM for hospitality: Pipedrive Best for sales metrics and AI tools: Freshsales Best for managing guest services: Oracle NetSuite CRM Best for streamlining communication: Zoho CRM Best for mobile guest management: Capsule Hotels... |
| Aug 7, 2024 | 6 Best CRM for Law Firms in 2024 | Best for case management: Creatio Best free legal CRM software: HubSpot Best for legal project management: monday sales CRM Best for communication tracking: Pipedrive Best for central data management: Capsule Best for holistic client profil... |
| Jun 18, 2024 | Keap CRM Review (2024): Features, Pricing, Pros & Cons | Keap CRM’s fast facts Starting price: $249/mo. Star rating: 3.4/5 Key features: Lead scoring and prioritizing. Quotes, invoices and payment. Advanced ecommerce tools. Visit Keap CRM Keap is customer relationship management software that spe... |
| May 24, 2024 | How to Create Effective CRM Strategy in 8 Steps | Customer relationship management is vital for businesses seeking to cultivate and retain strong customer relationships. It’s a management approach that combines technology, processes and strategies to manage interactions with existing and p... |
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FAQ about Capsule
When was Capsule founded?
Capsule was founded in 2007.
What has the press written about Capsule?
Parsers VC has collected 24 articles mentioning Capsule, among them “Competing in a Saturated Market: How To Balance Competitive Pricing With Customer Satisfaction There are about 359 million businesses worldwide, with an aver...” (Mar 4, 2025) and “GoTo unveils AI-powered UCC integrations” (Oct 23, 2024).
Is Capsule still active?
Yes, Capsule is active; its latest activity on Parsers VC dates from Mar 4, 2025.