CallMiner, Inc.
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CallMiner, Inc.

https://callminer.com/
Last activity: 06.06.2023
Categories: SocialTechnologyVoiceEnterpriseCenterBusinessAnalyticsMessangerMediaIT
CallMiner is the leading cloud-based conversational analytics solution for improving agent performance across all contact channels (voice, social, email, chat), by automating Performance Management. Unlike complex analytics that require a sophisticated fulltime analyst, CallMiner Eureka pushes actionable insights directly to the people who need and can act on the data, from the VP who manages contact centers and/or BPOs, the Supervisor who manages a team of agents, and to Agents themselves. CallMiner has solutions tailored for improving sales effectiveness, driving positive customer experience, and for monitoring compliance.
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1.19K
Website visits
43.8K /mo.
Mentions
41
Location: United States, Massachusetts, Waltham
Employees: 201-500
Phone: +1 239-689-6463
Total raised: $95M
Founded date: 2002

Investors 3

Funding Rounds 3

DateSeriesAmountInvestors
23.12.2019-$75M-
15.09.2015-$16M-
01.09.2010Series C$4M-

Mentions in press and media 41

DateTitleDescriptionSource
06.06.2023Gryphon.ai Announces Gryph for Collections for AI-powered Co...BOSTON (PRWEB) June 06, 2023 Gryphon.ai, the leader in compliance and AI-powered conversation intel...prweb.com/...
05.05.2023Zoho is positioned as a Leader in the 2022 SPARK Matrix™ for...The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the le...einpresswi...
03.05.2023CallMiner Collaborates with Microsoft to Enhance AI and Mach...CallMiner, a leading provider of conversation intelligence to drive business performance improvement...aithority....
19.04.2023CallMiner Introduces New Zoom Meetings Integration to Enhanc...Integration with Zoom Meetings empowers organizations to gain deeper insights into customer needs an...aithority....
27.03.2023CallMiner Advances Industry-Leading Conversation Intelligenc...CallMiner, the leading provider of conversation intelligence to drive business performance improveme...aithority....
10.11.2022CallMiner Announces New Zoom Integrations to Uncover Insight...Integrations with Zoom Contact Center and Zoom Phone help enable organizations to deepen understandi...aithority....
12.04.2022Observe.AI bolsters its business intelligence for contact ce...We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an...venturebea...
28.01.20223 Ways Conversational Insight Can Unlock a Positive Patient ...Scott Kendrick, Vice President of Strategy at CallMiner The healthcare landscape is changing, and n...hitconsult...
02.11.2021CallMiner Advances Industry-Leading Conversation Analytics P...CallMiner, the leading provider of conversation analytics to drive business improvement, today annou...marketscre...
14.07.2021CallMiner : Announces Conversation Analytics Solution for En...CallMiner, the leading provider of conversation analytics to drive business improvement, today annou...marketscre...
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